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Newest reviews for Best Western l'Artist Hotel

  • Kelly
      United Kingdom
    September 1, 2014

    The Receptionist was very nice and helpful. Breakfast was lovely. Our room was spotlessly clean and large.

    The bar was poorly stocked

    7.9

  • Pauline
      United Kingdom
    August 31, 2014

    We were very impressed with the cleanliness and facilities. Not a spot of dust anywhere. Even arriving back late evening after a night out the staff were hard At work cleaning!!! There is obviously great pride and care of the staff working at hotel. Would recommend again

    10

  • Rowena
      United Kingdom
    August 29, 2014

    Big bed, comfy and modern. Very near station.

    Breakfast quite expensive but tasty.

    8.3

  • Sandra
      United Kingdom
    August 27, 2014

    Rom okay.breakfast via room service good.

    Disabled room on ground floor. No mini bar facilities. No snacks available behind bar. Poor choice of food available.Food ordered via room service arrived late and cold. No shower caps available in hotel

    5.4

  • Anonymous
      United Kingdom
    August 27, 2014

    Very clean, staff were extremely helpful, location was perfect for the centre of Tours.

    Limited underground parking, which required the removal of the top box to gain access.

    7.9

  • Richard
      Australia
    August 27, 2014

    Easy to find from train station and close to cafes,tourist office and short walk to main street for shopping and eating. Good sized room,great air conditioning when needed, lots of light and nice view on 2nd floor. Small but clean and modern bathroom. Room very clean and comfortable bed. Buffet breakfast fantastic and good value. Very friendly and helpful staff. Emma you are a gem and we hope you are appreciated by your employer. You are whats good in the hotel industry. We would highly recommend staying at this friendly hotel.

    Nothing

    10

  • Christopher
      United Kingdom
    August 27, 2014

    Location, Staff, Food, Underground Secure Car park.

    8.3

  • Krisztina
      Qatar
    August 25, 2014

    One of the front officer has recommended a fine dining restaurant which was really great. The rooms are ok, the location is great. If you have bigger car do not try to park in the garage. We parked on the street because during the day we have visited the castels and by the time we came back we did not had to pay.

    The breakfast is not included in the roomrate and wifi was extremly slow.

    9.6

  • Laszlo
      Hungary
    August 25, 2014

    It is really comfortable and very clean hotel. The room is not large but enough. The garage is very interesting. Turn down and up is not a joke, it is a challenge.

    The ramp is not wide for modern cars. This hotel is good choice to stay 1-2 days.

    10

  • Anonymous
      United Kingdom
    August 24, 2014

    Parking underground was excellent in a busy city.

    9.2

  • Les
      United Kingdom
    August 24, 2014

    Room 407 decent size with balcony big cumfy beds

    Underground car park bit tight to get down Bacon at breakfast would have been nice and fried eggs. Scrambled egg and small sausages not good enough for the English

    8.3

  • John
      United Kingdom
    August 21, 2014

    Good position to walk to main areas.

    8.3

  • Robin
      United Kingdom
    August 21, 2014

    It was really easy to find using SatNav and you can park outside for easy unloading/loading. Cars can be parked in a secure underground car park. Friendly, clean, convenient and great breakfast. Perfect for our stop-over on the way south.

    Hmm.... struggling on that one. Nothing comes to mind.

    9.2

  • Jane
      United Kingdom
    August 20, 2014

    The hotel is very well placeed for the station and only 10 minutes from the beautiful old town and only 5 minutes from the stunning cathedral.

    10

  • Leigh
      United Kingdom
    August 18, 2014

    It's easy to find and very comfortable. The staff are friendly and helpful.

    The car park was a little tight for our large car, but on our second trip we found nearby on-street parking quite easily. There is no kitchen on site for lunch or evening meal although food can be provided.

    8.3

  • Leigh
      United Kingdom
    August 6, 2014

    The location was very accessible from the motorway, and although it looked as though the immediate surroundings may have been undergoing some modernisation the hotel itself was modern and to a good standard of cleanliness and decoration. The staff were polite and helpful.

    The access to the garage is tight for a car the size of ours, but that really wasn't too much of a problem. It's the only thing we could fault really.

    7.5

  • Anonymous
      United Kingdom
    August 5, 2014

    Pleasant and helpful staff Excellent bed and linen ensuring a good night's sleep.

    A dog barking in the next room between 7am and 8am!!

    7.9

  • Christine
      United Kingdom
    August 3, 2014

    Friendliness and helpfulness of staff and proximity to old town (about 15 minute amble) - good breakfast, and general adherence to the standards of a major chain

    Garage not terribly good for large cars, and current building/road works do not give a good impression of the locale - but are not a noise problem.

    8.3

  • Thomas
      United Kingdom
    August 3, 2014

    Location; Decor; Breakfast; English speaking receptionist very helpful;

    Parking not ideal - had to use rail station car park about 5 minutes walk away.

    10

  • Stephen
      France
    July 31, 2014

    Cleanliness and quality of room was first class!!

    Noyhing

    9.6

  • Anonymous
      United Kingdom
    July 30, 2014

    Everything but most of all the friendly manner of all the staff, the cleanliness and the easy access to both the old and new areas of Tours. We would certainly stay there again.

    10

  • Anonymous
      United States of America
    July 30, 2014

    It was in a very sketchy area. The front desk clerk tried to cheat me out of 30 euros while giving me change for breakfast.

    6.3

  • Scot
      Austria
    July 29, 2014

    The staff was fantastic. They helped us with our bicycles, and since the car garage was full, told us where we could safely park our car. They let us keep our bicycles in the garage for free. In addition they told us of festivals that were happening in the city for dinner. The hotel is about a 15 minute delightful walk into town. The room was large and air-conditioned and clean and modern. There were enough beds for parents and three children comfortably. The breakfast was good and we were very happy from the time we arrived, until we left.

    10

  • Anonymous
      Australia
    July 28, 2014

    Location close to train station and tourist information centre.

    7.5

  • Eric
      Canada
    July 27, 2014

    Close to the train station, clean room, quiet.

    Although I specified that I would need parking from the second night when I checked in and mentioned it again to the front desk in the morning before I went to pickup my car, they forgot to keep a space for me so I had to park on the street (at least one more customer had the same problem that night). Also, the room key stopped working from the second night and the girl at the front desk was not very helpful. However the front desk guy fixed the problem immediately in the morning and we got a parking space as well.

    7.1

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