Raphael    

The Location was great.

The rooms were not clean and were dated. I ad to ask that the rooms and corridor be cleaned and sprayed as the smells were unbearable

Good location

My room was located on the 1st floor front of hotel -so could hear building works in daytime & traffic at night. I stayed 3 nights so had hoped I would have a better level of room. breakfast - carrot juice bottled, & 2nd breakfast forgot to bring orange juice. Asked concierge to help book restaurant for 1 person on my 1st night, somewhere like 'l'atelier Joel Robuchon' or just good sushi place.He booked a restaurant called 'casa luna' which was Italian with plastic menus - I left after 2 minutes...

It is clean, location and service is good, friendly staff.

The room is not as advertised, very old furnishings, bathroom is from 80's . This hotel does not deserve 5 star, very expensive considering the room standart and overall services.

staff are helpful. room was clean. bed was comfortable. it is a good hotel for a 4 star.

No spa, and the closest spa at the majestic hotel is very bad because the lady who do the massage doesn't know how to do it. She just does some kind of movements on the body! Not an expert or professional. The hotel is 4 star hotels not 5. Not a luxurious hotel at all. Not that close to shopping but not far either. It is expensive for the accommodation provided.

No intermet (Orange down)

construction on the building infront, TOO noisy VERY early in th morning

The hotel is stunning. The staff are so very polite and professional. The facilities are excellent. The location is absolutely fantastic!!

I cannot fault this hotel

Everything in this hotel was brilliant specially the staff and location we had amazing time in there ......many thanks for the management of Le Rapheal Hotel.

Internet was bad because every two minute you have to re-enter your name and last name and email address to conect again only this that I didn't like it .

Big room, nice interior

Nothing

I would like to say that we got the best service at Raphael they are really amazing.

Everything ŵas perfect.

+Very nice design with a wood walls and old paintings +Good location next to Arc de Triumph +Very calm and silent hotel +Good restaurant

- The night room service is terrible, but during check out pleasant madam take it off from my bill.

staff, rates, location etc.

constuction next door and the view?

The Staff are really helpful and very friendly.

It's location, clean.

I have only one notice on the hotel: The door is not closed from inside, so you can't feel safe while sleeping any time. Regards

The hotel foyer is beautiful - in tasteful Belle Epoque style. We had booked superior room and were upgraaded to junior suite. It was huge and gorgeous with parisian decor. room had hidden dressing room! Staff were fantastic. We arrived late and so helpful with excellent restaurant suggestions. Location is perfect - almost next to arc de triumph. Excellent neighbourhood. My husband had an accident and staff were fantastic with first aid help at 1 am! Definitely will stay again.

Tiles on bathroom floor slippery when wet. Would like tea/coffee kettle in room

Beautiful rooms, beautiful building

Our stay was spectacular. Every member of the staff was friendly and helpful. The lobby was beautifully decorated with a white flocked tree. We arrived early after traveling all night and our room was ready early. We booked a suite which I highly recommend. The living room was tastefully decorated with period pieces adding to the "Parisian" experience. Our room had beautiful drapes and handpainted walls in blue. The bedroom featured a king size bed with the softest sheets that we have ever had in a hotel room. Rose petals were sprinkled on the bed. The bathroom had plush robes, slippers and amentities. The hotel bar was also not to be missed with a friendly and professional staff. The room was very clean....Overall, the hotel exceeded our expectations in every way.

Location only

The rooms pics on the website is completely differance the reel I hate it very much they said it is 18 centuray decoration but the reel that the decoration and furniture is very old and nothing is working there I change the hotel after one day stay the stuff open the room door on my wife without asking

Everything is great. I loved it and If I go to Paris again I will sure think about staying in Raphael

the overall ambiance and staff and very classical typical parisian hausmanian-style hotel. very spacious rooms.

the furniture (armchairs, etc.) not very comfortable

We were in a newly renovated room; the whites dispelled the interior carving details which could otherwise feel cluttered. The use of white allows for a pleasant inroom experience without foregoing the European feel that comes with intricate details. Bathroom was also splashed in white, and was pleasantly spacious.

Staff service has room for improvement - in terms of service attitude.

Very nice decoration, comfortable bed and hospitable service, will live it again when visiting Paris next time.

This is a very old and unique building/hotel so the internal architecture is amazing and the location is superb. The concierge will help you get any where you need to go.

Being an old building it has wooden floors between levels and when the person in the room above you comes in at 2am you can hear everything they do in the room above you, unfortunately our night owl also got up at 4am to go to the bathroom and then arose at 5am. It would be better if the hotel was brought up to code.

The room was spectacular and spacious with walk in wardrobes and dresser The terrace on top of the hotel was a view not to miss The staff were great and friendly the concierge arranged our outings with ease This is a hotel to put on your to stay list

The hotel is fantastic, great service, beautiful rooms, very friendly staff