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Newest reviews for Raphael

  • Mubarak
      Qatar
    August 26, 2014

    Good location, nice staff

    Nothing

    8.8

  • Saad
      Saudi Arabia
    August 24, 2014

    Location

    Hotel and staff

    4.2

  • Anonymous
      Saudi Arabia
    August 22, 2014

    Location

    Price & furniture quality

    5.4

  • Dennis
      United States of America
    August 18, 2014

    ambiance, decor, staff, rooftop terrace, location, service, concierge, breakfast,

    10

  • Anna
      United Kingdom
    August 5, 2014

    No tea/coffe facilities in room and would have appreciated a complentary bottle of water - thought lack of was odd.

    7.5

  • Tarek
      United Arab Emirates
    July 20, 2014

    Spacious rooms.

    Late check out was not possible after 1 pm. Normally as a SPG member, we get to check out at 4 pm.

    9.2

  • Gerald
      United States of America
    July 3, 2014

    Size of room! Concierge! Bartenders! Acceptable mattresses which could be improved.

    9.2

  • Mohammed
      Nigeria
    July 1, 2014

    Hospitality and professional dispostion of staff.

    The food is wholly European. indian and Chinese mix would improve cuisine considerably.

    10

  • Maureen
      Australia
    June 17, 2014

    Position, position,position.

    Very noisy, due to road works. Floor boards extremely squeaky, I guess due to its age, annoying none the less!!!!

    9.2

  • Philip
      United Kingdom
    June 3, 2014

    Room was excellent in terms of size and facilities.

    View was not very good. Location was slightly out of the way from restaurants and bars

    9.2

  • Patricia
      Australia
    May 28, 2014

    Most comfortable beds

    Laundry charges exorbitant.

    9.2

  • Asma
      Saudi Arabia
    May 27, 2014

    Staff are very friendly, hotel decoration is beautiful and authentic, and location is absolutely perfect.

    the wifi connection and pillows were not comfortable.

    10

  • Nicholas
      United Kingdom
    May 27, 2014

    The very large and well equipped bathroom inexplicably contained no shelf or other space or cupboard on or within which to place items from any guest's personal wash bag or to place cosmetic items. A curious omission from a very good bath room.

    9.2

  • Gareth
      United Kingdom
    May 13, 2014

    Environment Room and furniture Rooftop terrace and views Bar

    Nothing

    10

  • Anonymous
      United Kingdom
    April 29, 2014

    Hotel foyer is lovely. Didn't feel the rooms came up to the same standard. Location is excellent. Staff very courteous and attentive.

    Although the room was nice enough, it looked a bit tired. Not quite what I would expect from a 5 star. Building work being done directly outside our room, would have been nice to be informed of this before booking, considering the amount of money we paid. Nice hotel, great location but wouldn't like to pay full price. Not sure it's up to 5 star standard.

    8.8

  • Shirley
      France
    April 28, 2014

    The staff were really amazing, polite and professional. I had a fantastic stay.

    10

  • Leisa
      United States of America
    April 27, 2014

    Everything is wonderful about this hotel. The staff was attentive, friendly and willing to help in anyway. My only wish was that I could have spent more time there!

    Nothing!

    10

  • Anonymous
      United Arab Emirates
    April 23, 2014

    The lobby, staff was nice.

    the hotel is very old, its classi. no soundproof, they mention that is 30 sqm but its 15. Don't good fooled by the room size. no view. its a five star but I would give it a 4 star. the breakfast is so expensive. i booked for 3 days but checked out the following day.

    7.1

  • Gregory
      United Kingdom
    April 23, 2014

    Everything

    Nothing

    10

  • Daria
      Russia
    April 10, 2014

    Breakfast a bit expensive

    10

  • Peter
      United Kingdom
    April 9, 2014

    Amazing! Great hotel and staff. This was a special birthday celebration trip and we were upgraded to a duplex room with great views. Complimentary champagne, fruit and petit fours and the room service was faultlessly quick. We dined in the restaurant on the first night, which was also excellent, followed by a night cap in the bar. I would thoroughly recommend this hotel and would certainly stay again.

    Would be good to have special dietary options on the breakfast menu - non-dairy, gluten/wheat free etc. Unfortunately the Terrace Restaurant was not open on this visit, but hope to try it next time.

    10

  • Ahmed
      Jordan
    April 8, 2014

    Authenticity and Heritage.

    Extremely poor breakfast plus some of the staff where extremely unprofessional in their attitude especially those Who serve during the morning Breakfast.

    6.7

  • Jitaree
      Thailand
    March 27, 2014

    This hotel provided us an upgrade to a wonderful room. The bacony on the second floor of the room is a nice view of the Arc of Triomphe. The atmosphere of the hotel really provide the French experience. Best place for honeymooners. The metro station was located right in front of the hotel which was great for travelling all over Paris. Dinner served was real French dinning but a bit pricy. Also, there complimentary champange was provided. Overall, a very romantic experience.

    Bad WIFI connection in room.

    10

  • Anonymous
      United States of America
    March 21, 2014

    The hotel is very old fashioned, def for a more mature clientele. The rooms are pretty spacious.The breakfast is delicious!

    I traveled with my friend, we are both 22 year old girls. We where def the youngest in that hotel. One of the main reasons why we picked this hotel was for the gorgeous roof top patio view. When we looked at the photos it looked like a beautiful garden, where you can order drinks/food. However, that was not the case. The roof top was actually closed.

    8.3

  • Norah
      Saudi Arabia
    March 16, 2014

    Every thing as usual

    The wifi service

    7.5

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