Kyriad Colmar Cité Administrative  

It was a comfortable, welcoming hotel at a reasonabe rate for our one night stop in Colmar on the way back to the UK from Switzerland. It was a short walk into the old city, and it suited our purposes perfectly.

Very clean. Beds comfortable. Tea and coffee making facillities.

Select; ground level; breakfast.

Difficult (impossible) to access WiFi on my visit.

Good

OK

The proximity to the old city is great, only 5-10 minutes on foot.

The walls are quite thin, we could easily hear our neighbors. The wifi signal did not reach our room.

It was reasonably cheap

Poor wifi connection, poor location

The proximity to the city centre? The reception staff was fairly agreeable.

The room was miniscule and had a very unpleasant smell, which the cleaning staff apparently tried to cover up whith vanilla scented air fresheners. The toilet seat was flimsy and broken. We checked out after one night.

There was plastic slippers in the room. But only one. And hotel made a welcome gift — bottle of water (0,33).

We had double room instead twin. Wifi didn't work, room door didn't close, ground floor with street view, no light at the corridor during the night. It was 2 meters to cars passes by from our window. It was quite noisy because of hiatus in window. Bathtub wasn't clean, because there is an airshaft right above and because the wall in bathroom was covered by wet chipboard. Doors are closed at 10 pm (you must use back- door in this case). And after all the guy on the reception told me he couldn't fix any of those problems till 9 am, and we shouldn't worry about locker in 009 room, because it's safe in the hotel.

The hotel was great but the only point is ar-cond it doesn't have any ar on the room

Great location

It was nice to find a tea and coffee boiler in the room.

The hotel isn't very central and we had a hard time to find it. Pls pay attention to the fact that the reception closes at 11:00 pm.

Good value for money

very small room

My stay of only one night at Kyriad Colmar Cite' Administrative turned into a ghastly nightmare. I arrived in the early evening and checked in. Then later, I went out to dinner in the center of Colmar and returned quite late to the hotel. The manamement had retired and there was no one on duty at the front desk. I went up to my room but soon realized that I had forgotten something in my car. I went out to get what I had left in the car but for a few seconds forgot that that the door locked automatically. But then it was too late. I had left my key inside the room and there was no way to get back inside. I searched all over the hotel for any way to alert the manager, but there was no provision for getting help. Consequently, I had to spend the rest of the night in my car and basically got no rest. The next morning, when the manager finally reappeared, I complained to him that there was no way to get help in such an emergency, and not only did he not offer an apology, but simply blamed me for forgetting my key in my room. NOW,,,,the incompetence and boorishness of the manager aside, I think you have to re-think the way you conduct your business. If you insist on having no one on duty at night, then you should do what ETAP does and have a code for the doors of the rooms as well as the front door. It is all too easy to forget your key for just a few seconds and then it's too late. In addition, you should have an emergency number posted clearly and an emergency phone place in the corridor so that help can be obtained. But...as it stands now, I would never stay in another Kyriad hotel and I would advise my friends to avoid your establishments as well.