The only whinge we had (just a little one) was that, as our room was roadside, there was a lot of daytime traffic noise, starting very early morning. Once the day trippers had gone home, things quietened down somewhat. But in fairness, this is a working village and at harvest time, it's full on, so this is only a minor complaint. Also, we took the last room in the hotel so there was no choice of location. Given the choice, I would recommend people to try and book a room at the back of the hotel, where it's quieter.
This hotel is so pretty, set in Bergheim, an astonishingly beautiful village on the Alsace route du vin. The staff were very welcoming and spoke English well (a plus point because my French is poor). Our room was a 4 person studio apartment and there was more than enough space for two, for a three night stay. If there had been more of us it may have been a bit of a squeeze. If you are self catering, there are a couple of grocery stores and two excellent boulangeries, as well as an artisan butcher. The hotel has a busy restaurant (you need to book) and the same goes for their restaurant Vitispa at the wine cave. Food at both places was delicious, however we preferred Vitispa - the portions were not so huge and the style was a little more adventurous. There is a small swimming pool and jacuzzi too. We had the place to ourselves on the two occasions we used them. Both great. And then if you have the energy for a stroll around the village, you can walk around the ramparts and call in for a glass or two at one of the friendly little cafes in the village. It was harvest time when we visited and the air was rich with the smell of grapes - the little tractors coming down from the vineyards to the village winepress were fun to watch. Of course the Halbeisen cave is a must to taste some wines (free entry) and also the "Jam shop". If you are visiting for a relaxing 2-3 days, then you need go no further than Bergheim. A tour of more (beautiful) villages would probably be needed for a longer stay.