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100 Bd Hebert - Grande Plage du Sillon, Sillon, 35400 Saint Malo, France – Show map
Excellent location – rated 9.1/10! (score from 117 reviews)
Rated by guests after their stay at Résidence Neptunia.
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117 verified reviews
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Résidence Neptunia's staff speaks: French, Spanish, English
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Food & Drink
WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is needed) and costs EUR 14 per day.
24-Hour Front Desk
Non-smoking Rooms, Family Rooms, Elevator
French, Spanish, English
From 5:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 117 reviews
Value for money
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Hadn't been made aware of a cleaning charge of 60 euros until twenty minutes until we were due to leave. In the end, we cleaned it ourselves - small apartment and short stay so was possible.
The apartment block was well situated next to the hotel. The facilities were tremendous and our apartment number 10 was adequete for the two of us. We did not have a balcony and the view was to the front of the hotel but this was reflected in the price and we were aware of this. The apartment was clean and tidy and had the equipment to cook your meals in if you wanted. Great idea that you do not have to go outside the apartment complex to get into the hotel you just use the walkway joining the two. The swimming pool and the hydro pool and all spa facilities were amazing although there is an additional charge for some of these facilities but this was something we were happy with when wanting to use them. It is right on the door step of the beach and the beautiful sea front promenade. The staff were very freindly and helpfull. Excellant accomodation although will book earlier next time and pay the extra and have a sea view.
Apartment number 10 faces on to the front of the hotel and this area can be a bit noisy at times when coaches are dropping off and picking up. Delivery vehicles also use this area and this can be disturbing some times of a morning if you like a sleep in.
Nearby the sea; kitchen well stocked with utensils.
The studio apartment is very small, really only suitable for two. The two single, bunk beds are in the entrance way so there are no windows, and no air gets in. Very stuffy and cramped.
The staff spoke English very well (which was wonderful since my French is very poor.) Loved the studio- it was roomy and had everything that allowed us to prepare our meals and eat together comfortably.
Having to clean the studio at the end of the stay (although it wasn't that bad.) Hotel did not respond tovthe two emails I sent them- possibly because they were written in English...?
We were told at the time of check out that our studio needed to be checked. We were advised that the person to do the checking was available immediately so we returned to the studio and waited. We waited one hour and ten minutes before someone arrived to do their three minute check. We wasted precious time just waiting and it threw out our schedule for the whole day. There were no apologies. Given that there was no service provided for the studio they need to concentrate on getting their check procedures right.
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