Riviera Marriott Hotel La Porte De Monaco    

Le grand lit confortable. La proximité du stade.

L'accueil désagréable, il fallait poser des questions sur tout (où se passe le petit déj...) La salle de bain défraichie L'absence de pantoufles et de peignoirs Le bruit :impossible de dormir avec le bruit des chambres voisines, de la VMC, des chantiers le matin

La disponibilité et l'acceuil du personnel

La compétence, l'amabilité et la diligence du personnel de TOUS les services. Notamment, déçus par la vue soi-disant panoramique depuis la chambre qui nous avait été réservée, nous avons donc demandé de changer de chambre, ce qui a été fait immédiatement. Nous avons également bien apprécié la bouteille de bienvenue accompagnée de macarons et les petits chocolats quotidiens déposés dans la chambre, ce que nous ne retrouvons pas forcément dans cette catégorie d'hôtels!!

Tres formaté, anonyme, piscine minuscule, peu de personnel, nourriture ordinaire

Une provision de €400 débitée sur ma carte de crédit dès mon arrivée !!! Il est d'usage de prendre une empreinte de carte, pas d'éffectuer un débit. Personnel de réception imcompetent.

la proximité avec Monaco

Nous descendons dans cette hotel depuis 5 ans et nous constatons qu'il régresse toujours plus d'année en année.La restauration est mal organisée,qualité très moyenne.Ils engagent des étudiants sans formation les pauvres ils sont biens sympathiques mais le service est déplorable pas digne d'un 4*.

Nous avons apprécié l'accueil à notre arrivée, le service à tout instant, et notre départ s'est également très bien passé; l'accueil nous a proposé la navette de l'hôtel pour aller au musée océanographique,et nous sommes revenus en taxi pour récupérer nos bagages.Tout s'est vraiment très bien passé et vous en remercions; nous gardons un excellent souvenir et nous reviendrons. Très cordialement. Madame daumas Richard.

Très bel hôtel, situation idéale au port du cap d'ail Très belle chambre avec balcon vue mer. Idéal pour visiter Monaco. Proche du sentier littoral vers St Jean Cap Ferrat. On peut profiter de la ville de Monaco, aussi bien que du bord de mer.

Prix du petit déjeuner et du parking.

Bien situé, très belle vue sur le port.

La télé ne marchait pas durant tout le we,peu de pression à la douche et des petits déjeuners hyperchers (100 euros pour famille de 4 pour des oeufs et toasts!!)

Le personnel est adorable, très professionel et efficace!

La chambre est trop petite, la climatisation difficile à régler - tout ou rien! - et la décoration est démodé et trop ancienne. Une bonne rénovation est indispensable. le pix au final est trop élevé malgré la localisation prestigieuse.

The hotel itself is good, good location, very near from the helicopter port.

We booked one night first, and then we decided to stay there one more night. But the hotel did not notice that we booked one more night, in the second day, they took all our stuff out of the room, and tell us we can only stay one night. I think it is really not professional work, they did not check if we will stay one more night, and even though they did not see that we booked one more night, we had no right to take my own belongings out of the room, but they can charge me one more night rate, right. I think it is really unprofessional in such four star hotel.

All the facilities

Expensive Internet

Staff very freindly and helpful. Clean room and great cleaning staff.

There really isn't a spa which is advertised. Swimming indoor not possilbe, also advertised. Internet constant problem. TV,which paid for the day service to get internet, movies always going out, and internet not really working.

The king size bed and fluffy towels. Good customer service, excellent food.

Teas and coffees not always topped up.

Only the reasonable location.

The staff were not very heplful or friendly.They just give us the room keys and that´s it! They don´t care about anything else! At least wish a pleasant stay would be nice! We parked the car in the garage of the hotel and to get the reception we passed through several doors and stairs which is not practical when we bring suitcases. And worse than that is that nobody was willing to help! Not to mention the overpriced parking! Definitely we will not return or recommend!

It was our honeymoon and as soon as the hotel staff found that out they upgraded us to a suite for no charge, they sent us a plate of fresh fruit, chocolate cake and generally made us feel special which meant a lot. The view from our terrace overlooking Monaco harbour was spectacular and extremely relaxing. Breakfast setting outside was outstanding.

Lack of dining options. We wanted to dine at the hotel in the evening but because they had a bbq on, we had to go elsewhere as there was no alternative restaurant. Very few negatives though.

I liked the Location, The hotel in General was good, it served its Purpose.

I didnt like the way they changed the price of Beer for the 5hrs before the Football match that was being played on the friday of our stay and the hotel guests had to play that price aswell as the supporters who came in off the Streets,

Location.

Having stayed at many marriott hotels throughout the world, was a little disappointed with the attitude of staff in such a prestigious location. Everything seemed a little to much effort for them, nothing was explained and when you asked for any help it was offered with reluctance. Probably would not go there again, so i suppose it did put us off.

the view

to long for room service

We were here for our honeymoon and asked for them to make its extra special which they did not deliver.. The hotel was great !! But not For a honeymooning couple.

Our sink was blocked! The air con didn't work.

It was convenient for Cap d'Ail port. The Hotel is clean and the staff are ok.

However there were long waits at the reception.

I would have Rathered the room have no carpet. The carpet was old and looked worn out. The bathroom was under par given the four star status so we were disappointed.

Location was good.

We reached at 2 am and checked in. We requested the staff for a breadbasket knowing that all the restaurants would have already closed but the hotel being a 4 star couldn't even offer us a glass of water. In addition to this the hotel staff was very uncooperative and rude.

The location was fantastic - so easy to walk to lots of attractions. Great running track nearby all the way to Moto Beach. The brilliant weather made it even more inviting. We really enjoyed our stay.

Bonjour Très bien ,juste une petite chose ,le personnel de l hôtel est excellent ,mais certain ne parle pas français du tout.Pour ma part ce n'est pas un problème je parle trois langues couramment. Même si l'endroit est très cosmopolite n’oublier pas que vous est en France à cap d'ail, mais bon ! Cest la Crise il parait ! Nobody is perfect !!

Nothing to say! Very well