The hotel had changed ownership from Baglioni Hotels to some American investors. For the weekend where I was going to propose in their restaurant on Sat 23rd August, they suddenly called me on Friday to say they had technical problems and that the restaurant was out of action from Thursday to the following week over a bank holiday weekend! It threw my whole plans intro disarray at the last minute! Most stressful and inconvenient. I felt the hotel could have made a huge effort to make hot meals somehow through emergency repairs or gas stoves to at least cook hot breakfasts?
To be a truly top hotel, I feel a swimming pool, jacuzzi, gym, spa and tennis court would make needed additions.
Despite the restaurant not operating as normal, the hotel manager gave us a package of benefits which helped to make up for the inconvenience of not being able to propose in their restaurant. He also sorted out a table at the 2 Michelin star restaurant at Les Gruyeres in Reims which is where I ended up making the proposal. Les Gruyeres turned out to be the best meal I ever had and my future wife said yes!
The room at Le Royal Champagne was a suite which was incredible along with the stunning views. Champagne breakfasts were very pleasant. The staff were first class and the whole experience was tremendous. I would repeat in future and recommend it to others for a special experience in Champagne, France over looking vineyards owned by Dom Perignon and Moet and Chandon.