Best Western Premier Royal Saint Michel  

The hotel's absolute location is the comforter thought for the price, especcialy if you visit Paris for first time. But finally Paris is an expensive capital. Actually the hotel was perfect for this area, clean, safe and lift too. Highly recommend .

Location, breakfast, bed, shower, toiletries

There is no lobby bar as stated on web site, wifi needs improvement, very inconsistent, couldn't print boarding pass

The location couldn't be better. Staff were very friendly and helpful.

I can't really think of anything we didn't like about our stay. Everything about the hotel was well-within our expectations.

The central location, the ease of checking in, the ease of checking out. The friendliness of the staff. The helpfulness of staff to order a taxi to take me to the airport, was all most appreciated.

The fact that my credit card was rejected even though it was perfectly functional. This gave me a month of worries as it meant I could not use it for anything else until I had access to a landline in the hotel itself. (I live in Wadi Rum, Jordan where there is no land line). The telephone call cost me in excess of 18Euros in order to correct this problem, which I had not created myself. There seemed no facility to make this call reverse charges even though the bank said it was possible. To date I have no idea why this card was rejected, the bank in Australia denies it was at fault.

The location is great, housekeeping was spot-on, breakfast was excellent. No "next door neighbor" noise (but see comment re:street noise).

Front desk staff not particularly helpful. WiFi was TERRIBLE: low connectivity/limited availability of connection based on how many people were already using it, front desk staff acted as if they were giving away rights to their firstborn when giving the passkey. Lots of street noise, entire facility smells of cigarette smoke in spite of having a non-smoking floor/room. Elevator really can only be used by one person/suitcase at a time: take the stairs!!

the staff and service were excellent - very attentive, very helpful

our room was a little small

Location is perfect very near to metro station, historical places and shopping area you may go every where by walking. We only needed a metro while going to Eiffell & Disneyland.... rooms are clean and comfortable

Location

It is level of 3 star hotel.

location. good bed

breakfast far too cramped. elevator also absurd and not always working. bathroom tiny.

The staff were wonderful and very accommodating. They gave us a late checkout when my brother fell ill, and they brought our luggage up for us and stored our strollers downstairs. The breakfast was delicious as well, and the rooms (though small) were cozy and nicely decorated.

The elevator was absurd - but I actually kind of liked it as it was a great story and generally amused us every time we saw it.

Staff were fantastic, rooms clean and breakfast was excellant

Nothing negative to say at all

great location.

The Location near Place St Michel and Notre Dame; Close to RER Train Station C. Close to bars and restaurants; For Paris reasonable price;

Room was clean, location very good.

Elevator was very tiny, could barely fit a suitcase and me on it.

Close location to major sights and easy access to CDG airport

the elevator was too small indeed

Excellent location, very close ( in front of the Hotel) to Underground and railway (RER)station, surrounded by lots of restaurants, friendly staff

Some electric bulbs were broken down, heating system of one of the two rooms was not working well

Perfect location

When I did my booking, total charge for two night was Euro420. When I checked out, the guy at the reception charged my card with a total Euro687. We realized it only in the taxi and when we called them back asking to clarify this amount, they told us that "by mistake" they put 22 (!!!) bottles of red wine on the room where I stayed. They promised to return this money back on the credit card (not done yet). But I assume that hotel clerk could just apply common sense to understand that it is impossible to drink 22 bottles during two-nights stay in a single room. I had a feeling that they just thought I will not check my receipt and charged more money. Very disappointing experience which you do not expect from the 4 start hotel.

Comfort, central location, staff, great breakfasts

Nothing I didn't like

The staff were great - they spoke english and were very helpful in answering all our questions whether it be general questions about Paris or booking tour and airport transfers which they easily did for us. The rooms were clean and room service came everyday with failure. It was great having breakfast at the hotel every morning before we headed out for the day. The hotel is in a very good location - close to restaurants, shops, the river, notre dame etc.

The lift was very small so just mainly used the stairs. The bathroom was quite small but probably standard for Europe.

The location was excellent with lots of good restaurants within walking distance. The room was big compared to Paris' standard and the bed was comfortable. Most important, everyone of the staff is friendly n ready to help to make our stay a plesant one .

1/. Location, location, location! 2/. Location, location, location! 3/. The breakfast selection was very good on our stay this time. 4/. Friendly staff. 5/. Great for Left Bank and Latin Quarter lovers; as we are.

1/. Would like a queen-sized bed but understand that it would struggle to fit in the modest room. 2/. Lack of space for our suitcases.

location

'Gentillesse' of the lovely lady who served our breakfast and poured cups of very good extra coffee. The hotel was in the midst of the very best of Paris - choice of amazing French cinema, so, so many restaurants and bookshops - right next metro and rer and concerts in churches just around the corner. The room was very comfortable.

The hotel is located perfectly....in the city centre close to Notre Damm,museums etc.The metro is right opposite & the hotel has excellent shopping & eating places all around. The breakfast is delicious &sumptuous . The staff is very helpful & friendly. We will definitely stay here again

I know its Paris but may be the rooms can be little bigger. The housekeeping should have a check list & take care to replace water ,coffee & milk packets each day. Not a big deal but we had to ask

Safe didn't work Sheets not changed (bleeding nose) Bath tap didn't work No public bar (encouraged to drink in room not small lounge) Not 4 star standard