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Hotel Saint Trophime16, rue de la Calade, 13200 Arles (Show map) Good, Score from 168 reviews“Hotel Staff is excellent and makes the whole difference with other hotels I stayed at. Every room is different and brings you in a total different atmosphere ! ”
Didier,
Luxemb
Located at the heart of the center of the city of Arles this 2-star hotel is also at walking distance from the Arenas and close to the ancient theater.
Hotel Rooms: 20
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Total Hotel Score:7.6
Based on 168 reviews Guest reviews are written by our customers after their stay at Hotel Saint Trophime. |
Score breakdown
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Score filter |
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Anonymous
Family with older children
United States of America
January 4, 2012
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Very nice location near antiquities. Interesting lobby. Bathroom needed repairs. No hot water in sink. Odd smell in hallway and room. Unfriendly administrative staff; could not help us with any questions, as we knew no French and they knew no English.
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5 |
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Cristiana
Young couple
Milano,
Italy
December 13, 2011
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The good thing about St trophime is the attempt to offer stylish & design- lead interiors with accessibility. The only negative note out of an overall positive offer is the taps of basin and showers, which needed a good fix. Also lack of staff throughout the day ( but this can be immutable to the low season..still I think there should be always someone at call).
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7.5 |
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Anonymous
Solo traveler
Thailand
November 18, 2011
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It's located in the center of the city comfort bed some staff is nice Some staff is not nice
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7.1 |
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Anonymous
Mature couple
Australia
October 18, 2011
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Location was excellent, just a short walk to all the main attractions. Our room was painted black and was extremely dark. Very little lighting was available. We also needed to talk to a staff member before departing the city but no one with authority was available until 11am meaning we had to delay our departure.
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7.1 |
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Kathleen
Mature couple
Ocala,
United States of America
August 24, 2011
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The location for visiting the old center is excellent. The staff is rude and unfriendly with contradictory information depending on who's at the desk. The room (#21) is right on a busy street, very noisy at night and not at all comfortable.
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4.2 |
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Dimitra
Young couple
THESSALONIKI,
Greece
August 23, 2011
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Polite staff, great location in the old city of Arles. Although old, it was renovated but not very succesfully. The carpet had that awful smell (as all the rooms with carpet) and the bathroom was clean but old.
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5.8 |
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Kathleen
Solo traveler
Naples,
United States of America
August 16, 2011
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This hotel is located in the center of Arles. It was your typical 2 star hotel.
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7.9 |
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Katherine
Family with older children
Salt Lake City, Utah,
United States of America
August 11, 2011
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The receptionist was very helpful upon our arrival. The hotel is very conveniently located.
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6.3 |
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Didier
Young couple
Luxemb,
Luxembourg
August 10, 2011
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Hotel Staff is excellent and makes the whole difference with other hotels I stayed at. Every room is different and brings you in a total different atmosphere ! Not much negative to say, a toilet in the lobby would make the difference but I understand it's difficult to match modern requests into old walls. At a certain point you have to make choices between modernity and charms.
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9.6 |
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Anonymous
Mature couple
United Kingdom
August 10, 2011
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An atmospheric hotel in an excellent location. Staff helpful and breakfast superb.
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8.8 |
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Anonymous
Group of friends
Hong Kong
July 31, 2011
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nice location, stylish furniture and decoration. too expensive.
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8.8 |
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Lina
Group of friends
Vilnius,
Lithuania
July 30, 2011
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Location is very good, in a city centre, with a free parking in 10 minutes walking distance. We liked very much our room design (violet and purple colours reminding of lavanda). The staff was very helpful and welcoming.
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8.3 |
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Gürkan
Young couple
İstanbul,
Turkey
July 18, 2011
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Very good location Very expensive for its quality.
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5.4 |
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Michael
Solo traveler
bezaudun s/bine,
France
July 5, 2011
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Location No plug for basin, no holder for shower head, winter duvet in summer. All said we would stay again.
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7.1 |
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Robin
Family with older children
Mesa,
United States of America
June 13, 2011
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My daughter and I had a wonderful time at the Hotel Saint Trophime. The hotel was very pretty, and we had a decent size room with a full bath. It was more than comfortable for the two of us even though we shared the double bed.The location was amazing, right next to the collusium and theatre as well as the Saint Trophime church. Would recommend if you are there to get the true feel of the south of France. Take the bus and visit St. Marie's 30 minutes away, it's a small village by the sea.
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10 |
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Steve
Mature couple
malaga,
Spain
May 15, 2011
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Total confusion over booking when we got there, said they couldn't find our booking, then after half an hour of bitter dispute they suddenly found it ! Shower broken, unable to get a proper shower...looked like it had been broken for a very long time. The shower screen had been fitted outside of the bath allowing all the water just to cascade on the floor...very strange !!,, no light in bathroom. The whole room needed some serious upgrading. Absolutely right in the middle of all all the attractions, only about 30 meters from the main square and all the restaurants.( I read in some previous reviews about this hotel that were exactly the same as ours re the booking issue and the bathrooms) room 21
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6.3 |
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Karen
Family with older children
West Jordan,
United States of America
May 8, 2011
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It is a cute old building in the heart of Arles. Perfect location between the arena/ampitheater and town square. Had a wonderful bathtub. The bed was hard as a rock and the pillows were flat.
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7.5 |
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Anonymous
Young couple
France
April 4, 2011
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The hotel was spacious, quiet and nicely situated in Arles. It also had plenty of character; we had a nice stay there. The shower did not have a shower curtain and water got everywhere. The carpet was rather rough and hurt bare feet.
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9.2 |
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Dario
Family with older children
QUARTO,
Italy
August 6, 2011
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Centralissimo e basta. La Casa dei Fantasmi: Arredo cupo ed angosciante. Le luci dei corridoi durano 5 secondi e poi rimani al buio più completo. Le porte scricchiolano da far paura! Ho soggiornato nella stanza n° 16: una vera topaia! Indecoroso ospitare a pagamento chicchessia! Tende di velluto pesante scuro; muri rotti e sporchi, arredo vecchissimo e poverissimo di quarta categoria. Notte da incubo. La tv del 1970 non funzionava; comodini da far piangere; ventilatore in rame; solo il bagno si salvava: evidentemente da poco rifatto, ma senza tenda della doccia è stato un disastro. Non c'è spazio antistante l'hotel per la sosta; se hai prenotato il garage, l'auto te la parcheggia il non troppo simpatico gestore dell'hotel; strade strettissime a rischio fiancate; la mattina sono dovuto andare a piedi a riprendermela con la signora della colazione ed è stato un incubo.
2 out of 2 people found this review helpful, did you?
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3.8 |
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Anonymous
Young couple
France
September 2, 2011
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Escalier grandiose, cour interieure lumineuse et agréable. La chambre est confortable mais un peu surchargée dans le style provencal. Grand fauteuil, lit somptueux. Il y a des cadres sur chaque surface verticale... Meme une photo sur la porte de la salle de bain. Distributeur de savon dans la douche& lavabo comme à l'aeroport: gros, plastique, moche. Donnez nous les petites bouteilles de shampoing!
1 out of 1 people found this review helpful, did you?
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8.8 |
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Anonymous
Family with older children
France
August 29, 2011
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La localisation en centre ville , le calme, la propreté et la decoration sobre et efficace. La très grande gentillesse du personnel. Un manque de personnel identifié par l'hotel (offre d'emploi affichée).
1 out of 1 people found this review helpful, did you?
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9.6 |
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Franck
Solo traveler
TOULON,
France
July 28, 2011
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éTablissement très bien situé par rapport au lieu du concert (à 400 m des Arènes…), personnel agréable et disponible. En revanche, les infrastructures auraient besoin d'entretien (joints des sanitaires noircis ou dégradés, etc…). De plus, il est regrétable que le parking de l'hôtel soit payant (14 €).
1 out of 1 people found this review helpful, did you?
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5.8 |
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Angelo
Family with older children
Nuoro,
Italy
July 6, 2011
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Il personale seppur carente, si è dimostrato gentile e attento alle esigenze del cliente. Centrale la posizione dell'hotel e buona la pulizia delle camere. Il vero problema è stato il parcheggio, non adiacente all'hotel, con costo rilevante e dove ci si arrivava zigzagando tra vicoli molto stretti del centro storico. Disponibilità inoltre, legata alla presenza del proprietario dell'hotel (che svolge pertanto anche mansioni di parcheggiatore !) e resta a disposizione del cliente dalle ore 09.00 alle 19.00, sabato e domenica esclusi. Buona la colazione, ma con un prezzo assolutamente non proporzionato.
1 out of 1 people found this review helpful, did you?
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5.8 |
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Murielle
Family with older children
Dax,
France
May 29, 2011
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Localisation en centre ville très agréable pour pouvoir decouvrir Arles en touriste.L Hotel présente bien avec une somptueuse entrée et un escalier de maitre. Laisse à désirer la salle de bain , avec fuite au robinet du lavabo,, la chasse d'eau sans bouchon, le carrelage du sol découpé ( certainement un changement de place du wc ) et couvert d'un tapis de bain.....la poignée de la salle de bain qui reste dans la main et n'est refixée que le lendemain soir.....et malgré le signalement au responsable et en dehors de la poignée, nous attendons toujours pour le reste !
1 out of 1 people found this review helpful, did you?
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5.8 |
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Anonymous
Family with older children
Spain
April 25, 2011
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Que está situado en el centro, pero de dificil acceso, sobre todo, si vas en coche. La recepción. Es pintoresca.Las fotografías que salen en internet del mismo, no se corresponden con la realidad.
1 out of 1 people found this review helpful, did you?
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5.4 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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