Hôtel Henry II Beaune Centre  

Accoglienza,confort delle camere in rapporto al prezzo,disponibilità,capacità di risolvere le problematiche degli ospiti

I letti,tutte doppie con letti singoli,avrei preferito una matrimoniale con letto unico

La posizione è ottima. Personale cordiale. Pulizia della camera non perfetta. In particolare le lenzuale del letto non erano pulite.

Personale- disponibilita'- cortesia-

Mancanza di segnalazioni stradali

L'insonorizzazione della stanza: era adiacente alla strada ma non si sentiva affatto il rumore del traffico. La posizione del garage, sotto all'hotel.

Camera vecchiotta che necessita di ristrutturazione. Malgrado il nome dell'albergo, non si trova in centro ma a 10 minuti a piedi. Il parcheggio a pagamento è indecente: posti strettissimi e inadatti alle vetture attuali.

La posizione in vicinanza della città, la colazione abbondante e la dotazione completa delle camere.

Il letto era da incubo....cosi come il parcheggio non adatto a dei mezzi più grandi di una bicicletta!!!

location and value

room was a little small

A very good and comfortable hotel , ideally located near to town centre.

Parking is difficult in hotel garage, due to low roof and tight spaces.

We have stayed here 4 times and would do so again. They made restaurant reservations for us. The hotel is within easy walking distance of the center of Beaune. Breakfast was excellent-well worth the price. When we checked into our room that smelled like cigarette smoke, they happily changed our room. Staff is very friendly and helpful.

This was our third stay there for three different St Vincent Tournante wine festivals. ( we traveled from the USA ) Need I say more? We thought Voline was especially helpful. Give her a raise.

Parking and elevator combintation made luggage moving to/from room .very easy.

Good location, newly renovated, modern conveniences, including wifi.

Close to center of the town.

Having traveled to Beaune with a case of food poisoning, I slept for several hours on arrival, waking a little before midnight. Went to the bar which was unattended but a few fellow guests said the night porter would return shortly. After a wait he came back but refused to serve me because it was now 2 minutes after 12:00. Nor would he prepare a sandwich or suggest any alternative source of nourishment. As a diabetic I find this level of customer care totally unacceptable, particularly in light of the fact that if he would have been at his post when I arrived at the bar it would have been well before his deadline. I shall never stay at this hotel again.