Serotel Lutèce    

Very nice hotel and friendly staff.

It was perfect for Paris and the staff did everything that I asked

The hotel was good- clean, hospitable and not expensive. The breakfast was good and with a lot of variety which was nice for our family.

It is 10 minutes walk from the Metro. I wish it was a little closer

Position Staff was very pleasant during all staying No problems with English at the hotel Rooms very comfortable and cozy Close connection to rer and Bus stops

Breakfast is not very good for the mentioned price per person (17 euro)

Friendliness of staff, helping out with young children during breakfast. Big clean room and bathroom.

Nothing.

Very friendly and helpful staff, comfortable bed and not noisy room. The location was very good and well connected.

The bathroom in the room was freezing and the room cold. Breakfast was pretty poor.

A very nice and quiet room for the value. I would definitely stay there again. And the boulangerie next door is one of our favorites.

Everything especialy the staff

Nothing

Great staff, excellent position. Felt very French to me!

Excellent hotel staff. Congratulations to the older receptionist, an example of professionalism! Cozy, comfortable and quiet small room (no street noise) with all necessary stuff (starting from needle and sewing or true wine glasses to coffee maker). Safe is available for free. Minibar is available with extra pay. A room with true design, great colors and ambient lights. I've appreciated the old iron cupid desk lamp. A small desk available for PC working. Great TV system. Continental breakfast taken in a real old basement. Bus station near hotel. 500m or so near to the closer metro station: Censier Daubenton. Around 300m or so to the Pantheon. I'll give to this hotel more than booking average rating: 8.8

From time to time the wifi internet access in the room disappears. I was surprised that my soap (used only once) disappears every day without being replaced with a new one instead. Smoking italian neighbors push some smoke into my bathroom. Also I heard them through the walls a little loud...

This was our first trip to Paris. We had a wonderful experience, and this hotel was a big part of that! The staff was wonderful (especially Mohand), they were very friendly, very helpful, patient, and they all spoke English to some degree (critical since we don't speak French). Our room was beautiful, clean, comfortable and well appointed. It was cleaned everyday, with fresh linens. This was the perfect, quaint European hotel with traditional but up-to-date features (like free wifi in the room). Everything about our experience at this hotel was positive, and we would definitely stay there again!

The cost for the room seemed a bit high, but considering this was Paris, and New Years holiday as well, it as probably competitive.

Nice reception - relaxed feel and OK breakfast for Paris

Noisy road despite the double glazing

realistic parisian look!

very small bathroom, missing bathroom tile, they didn't provide us a posibility for late check out

The friendliness of the staff, the cleanliness and the comfortable beds.

The breakfast, not cheap at 17€ per person, was decidedly indifferent. The coffee was dreadful.

clean room, nice staff, especially Aris at the reception :-), cousy, relax atmosphere

Great little boutique style hotel, staff were friendly and helpful, close to metro station, so it was easy to get everywhere by train, lots of great restaurants and eateries close by, and hotel was reasonably priced , very comfortable and clean.

When booking l asked for 2 double rooms, on arrival, I immediately noticed our room which was quite spacious, but was 2 single beds pushed together, so I requested another room. Management was accommodating and switched us to the only available room they had left, which was hardly big enough to access our suitcases.other than that the room was comfortable and clean.

Efficient , courteous and helpful front desk staff at reception. Excellent, comfortable , very large double bed. Good location for access to aras of intererst. Quiet location in attractive part of Paris

Comfortable room, pleasant breakfast and helpfull staff.

The bathroom had a bath with shower. There was no curtain or screen to stop water covering the floor and adjacent sink during showering. The addition of this simple facility would make the use of the batroom a much nicer experience.

The room was fresh and high standard. Beds were comfortable as well as the bathroom. Coffee/tea maker was availalable, but we need to ask for it. The hotel a little off-side, but the sourroundings are quite and safe, close to good restaurants, and there is a bus-stop near-by that brings you to Latin Quartiers/Cité in 5 minutes. We will come back for sure!

Nothing worth mentioned

Aris was amazingly helpful!

No WiFi in room

The hotel provided good, clean accomodation with nice decor and modern bathrooms. We booked an appartment for 4 people which included tea and coffee making facilities and breakfast. It was very good value especially for Paris - and the breakfast was good with decent coffee and juice, a range of pastries/bread, fruit and yoghurt and cold meats and cheese. The reception staff were very friendly and helpful - from booking a cab to serving us drinks in the bar. It's location in the Latin Quarter was very convenient.

The fire alarm went off twice on our last night but was due to a guest smoking.

I received an upgrate - a family room. Bur Totaliy out of date/olf fasioned...I aske another room and they gave me another room with a smile...They gave me a correct and good service !

We had a triple room which is very nice. Spacious and clean. The staffs at the reception are very nice too.

Room too small House keeping work need to pay more attention No interior design of the room

Clean, Convinient, and confortable. Staffs are tender, bright and very kind.

Wireless or LAN using cable was unstable in a room. In the lobby, it was good.