Pullman Paris Charles de Gaulle Airport  

The beds were very comfortable, and the bathroom was nicely designed. It was nice to see orchid arrangement everywhere, even though they were obviously fake (I took the liberty of fixing one of them). The maitre'd at your restaurant was highly courteous when we were appalled at the quality of your food, and insisted that our table didn't have to pay. The receptionist was highly courteous and professional. It's nice to have the free wifi, but it would be even nicer without the superfluous ads. The butter biscuits located by the water kettle were quite tasty, and the hygiene products have a pleasant, unobtrusive orange scent.

The shuttle from the airport was impossible to find - we took the rail shuttle. There are no signs from the rail stop to the hotel entrance; we entered an airport security building, a police station, and circumnavigated your hotel before we found the door (with 3 kids and suitcases). The restaurant downstairs was awful. My husband and I returned our dishes into the kitchen - the so-called risotto was made of potatoes and the whole business was drenched in bitter, rancid olive oil. It was an utter waste of the nice fish on top. The steak tartare was inadequate in flavor balance. My husband tried to run out to the airport to get something edible, but your shuttle didn't operate anymore. The lights in rooms are poorly marked - lighting the room is a matter of trial and error. The route to the fitness center is poorly lit, marked, and feels unsafe. We didn't use your facilities for that reason, and also because the pool reeked of chlorine. There was no folder in the room which would centralize available information; random bits of paper were to be found in various locations. Thus, we didn't order breakfast to the rooms - we ate at the airport instead (better value, too).

Location is close to cdg airport

Hotel is very old , furnature is too old , bad smil in the room and bath room. Very expensive insted of the facility. Food test bab at the resturant.

Check-in and check out services very slow. Needs to be improved.

The location of the hotel is almost ideal, very close to CDG terminal 2. Together with the frequent (every 15min) shuttle srevice this makes access to the airport and to downtown Paris quite convenient. The breakfast buffet is expensive but luxurious in its offer.

The design of rooms and infrastructure are typical for a US-based hotel chain and would deserve a renovation. I found it inconvenient that the guestroom windows cannot be opened at all.

Terrible, No shuttle bus from CDG terminal 1 to the hotel, need to walk about 500 meter.

It is right at the airport

Not very close to the train station if you are coming from Paris to CDG. Signs to the hotel are difficult to find and it is a very long walk if you have suitcases, or if it is raining.

The closeness to the airport. I arrived during the evening after the snow hit Paris and the roads were almost shut to traffic.Check in and check out were fast and efficient.

When I tried to contact the hotel from the airport to ask about the navette service to the hotel the phone went directly to hold and then disconnected. There was tea and coffee making facilities in the room but no cups.

The room was extremly comfortable and a great location for what was required.

This is the worst hotel I have stayed in in recent years and one of the worst in all my 30 years of business travel. The rooms are old and dirty with carpets stained and wrinkled up. The corridors smell dreadfully. After refusing two rooms I was given a suite which was cleaner although the same age and decor. I ate in the bar which was very poor quality. The only saving grace were the staff, who despite operating in an awful environment did their best to accomodate and everything they could to rectify the situation. Well done to them. I would never book another Pullman hotel!

The hotel was close to the airport and they had a free shuttle to the airport and the staff was friendly

We chose this hotel, because its close to the airport, since we were travelling early in the morning. The hotel is poor for its value.

The food is very bad , especialy for its value, very expensive and bad quality. Also, it was very upsetting to ask us to pay before we enter the room. The room door was broken and would remain open, the room was not cleaned well.

Only location from airport at reasonable price.

The rooms require an urgent upgrade as paint, carpet and wallpaper are totally worn out. This hotel is not anymore a 4 stars. However the price takes into account the antiquated of the rooms