Pullman Paris Charles de Gaulle Airport  

The beds were very comfortable, and the bathroom was nicely designed. It was nice to see orchid arrangement everywhere, even though they were obviously fake (I took the liberty of fixing one of them). The maitre'd at your restaurant was highly courteous when we were appalled at the quality of your food, and insisted that our table didn't have to pay. The receptionist was highly courteous and professional. It's nice to have the free wifi, but it would be even nicer without the superfluous ads. The butter biscuits located by the water kettle were quite tasty, and the hygiene products have a pleasant, unobtrusive orange scent.

The shuttle from the airport was impossible to find - we took the rail shuttle. There are no signs from the rail stop to the hotel entrance; we entered an airport security building, a police station, and circumnavigated your hotel before we found the door (with 3 kids and suitcases). The restaurant downstairs was awful. My husband and I returned our dishes into the kitchen - the so-called risotto was made of potatoes and the whole business was drenched in bitter, rancid olive oil. It was an utter waste of the nice fish on top. The steak tartare was inadequate in flavor balance. My husband tried to run out to the airport to get something edible, but your shuttle didn't operate anymore. The lights in rooms are poorly marked - lighting the room is a matter of trial and error. The route to the fitness center is poorly lit, marked, and feels unsafe. We didn't use your facilities for that reason, and also because the pool reeked of chlorine. There was no folder in the room which would centralize available information; random bits of paper were to be found in various locations. Thus, we didn't order breakfast to the rooms - we ate at the airport instead (better value, too).

It is located virtually inside Paris CDG Airport, so for those taking early morning flight out of CDG, you might consider staying in Pullman as an alternative.

My room looked aged, I can even see the paint on the toilet door peeing off.

close to the airport.

more signs needed to direct you to the hotel

This was our second stay at The Pullman and once again had a very enjoyable visit. We chose to stay 2 nights this time as we wanted to travel into Paris for the day, the hotel staff were most helpful with all of the information needed to travel into Paris. The hotel shuttle was excellent as it made our journey to Terminal 2 to catch our train to Paris very easy. Paris was just amazing we will deffinatley be returning to see more of this wonderful city. When our day was over the shuttle took us back to the hotel, which was a breeze to do. The location of The Pullman is just excellent, although you can see all of the airport, you can not hear any of the planes taking off or landing, hence you get a good nights sleep.

All was fine.

Good value for money. Very good breakfast. Free and fast Wi-Fi. Delux room is very comfortable.

Staff can be nicer - was a bit "cold"

Elegant, comfortable. Shuttle takes 5min to airport. Runs every 20 min from airport to hotel

Restaurant was a bit disorganized. Shortage of more than a few items listed on the menu, informed only after ordering

excellent rooms in a building that perhaps has seen its best days behind it. but no denying the 4-star amenities, cleanliness, and comfort

They honoured my booking after I had made a mistake,

The staff in the restaurant very friendly

Breakafast and service about breakfast are really good. Free airport shuttle buss is useful. Also thanks to the hotel for our early check-in.

- Room price was discussed despite of our paper confirmation from booking.com (finally booking.com price was paid, but...). - Our room, including a bathroom was rather old and not too fresh.

The hotel was close to the airport and they had a free shuttle to the airport and the staff was friendly

The rooms hadn't been prepared very well with only 1 towel when we were booked for 2 no coffee capsules available in the canister. I asked for an extra towel sent up from housekeeping and it never arrived and I ordered a glass of champagne with my dinner and had to request it a second time as it wasn't delivered with my meal