Mentioned most already, however like all other reviews the aircon is unlike anything I have experienced in my frequent global travels. 1. The front desk controls the aircon, so one must call down to adjust at all times. 2. Put a piece of black tape over the blue light. Simple fix.
Really nice, warm staff that went out of their way to support our every move. From dinner reservations (6+ Attempts Per night in the closed season), to a general sense of true gratitude that we were there, each person was incredibly nice. Wifi was above European average but not amazing,and the quality of breakfast was on the higher end even though we felt it cost more than bread and pastries should. Location was fabulous next to the beautiful park and tram with the center of everything just a short 10-15 walk away. The bed was nice and we slept well, although every euro hotel could learn a lesson in pillow quality including Sozo.