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Best Western Etoile Saint Honoré
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Segons
526
comentaris
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Mostra resultats de:
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Els comentaris estan ordenats per idioma i data amb un màxim de 25 comentaris per pàgina.
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Margaret
Parella gran
Enniskillen,
Regne Unit
3 novembre 2009
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I found the location excellent and staff generally friendly and helpful.I thought the food supplied at breakfast was very good. The rooms are small and could do with a makeover. The bathroom was also small and there was no shower curtain. the bidet was stained and could have been cleaner. Breakfast was excellent but guests had to forage for cups,plates bowls etc as well as cleaning their table before sitting down. I think the dining room and kitchen were understaffed and no one seemed to feel angry with the staff because of this. |
6.5 |
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Claire
Parella jove
London,
Regne Unit
2 novembre 2009
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The staff were very friendly and helpful. The buffet breakfast was amazing with so much to choose from. The wallpaper was peeling off the wall in our room. |
8.5 |
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Robert
Parella jove
CHELMSFORD,
Regne Unit
28 octubre 2009
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the view that we had from the balcony was incredible. it really made the trip special. the bathroom was poor, the taps barely worked and the shower was not what i would expect |
8.5 |
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Rares
Parella jove
Bucharest,
Romania
23 octubre 2009
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Nothing,no food at the breakfast,i was freezing in theroom,no heat no food at the breakfast,i got there ai 9:30 in the morning and there was only some omlete without bread!i was freezing in theroom,no heat,i paid cash at the reception and they still charged me on the credit card and i still didnt get my money back,i dont recomend this hotel at all |
3.5 |
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Christopher
Grup d'amics
st martin du vieux belleme,
França
22 octubre 2009
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Position excellent,staff friendly,but hotel not up to its star rating. Breakfast was a complete shambles.Not enough food,guests 'fighting' over a bread roll!!.Tables not cleared,felt sorry for the only member of staff.We had no hot water in our room.Fittings starting to fall off walls.Would not take a lot to improve things. |
6 |
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Francois
Parella gran
Waregem,
Bèlgica
20 octubre 2009
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The situation of the hotel, staff kindness and a clean room |
10 |
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Zbigniew
Parella gran
Malmö,
Suècia
19 octubre 2009
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Personal speaking english and very helpful. Lifts often out of order. Breakfast not efficient organized. Missing glasses, bad tested coffee. Tables not prepeared in time. Carpates inside the rooms very weared. Mini bar not refreshed after 4 days, opened old softdrinks inside. |
5.5 |
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Robert
Parella gran
Houston,
Estats Units d'Amèrica
18 octubre 2009
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The rooms were remodeled, it was quiet and peaceful, the staff was very nice, the breakfast was above average and the evening light lunch was also very good. The lobby had a very nice vintage vibe just like one would want in Paris. We had to shower cold every morning and they did not heat the rooms. It was 65 degrees in our room every morning. When I complained they said that no one in Paris heated before October 16th. A clold shower and a cold room are not a very good combination. The coffee was also always cold, maybe hot water is just not their thing. |
8.5 |
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Curtis
Parella jove
Akron,
Estats Units d'Amèrica
12 octubre 2009
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Staff was very helpful and attentive. Location was good. Facilities were well taken care of. Soundproofing between rooms was not good, we could easily hear our neighbors talking and watching TV. |
8 |
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Linda
Parella jove
Longford,
Irlanda
9 octubre 2009
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It was very central to shops and metro |
8.5 |
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Anònim
Parella gran
Irlanda
8 octubre 2009
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Very friendly reception staff on front desk who recommended good restaurants Breakfast was chaotic with not enough staff working in dining room |
7 |
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Stephen
Parella jove
Prague,
República Txeca
7 octubre 2009
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The room, Bathroom,location |
9 |
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Athanasios
Parella gran
HALANDRI,
Grècia
29 setembre 2009
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Only the location, that was nearby the Champ Elysses Me and my wife ,had many problems with this hotel:I suffer from Chronic Bronchitis,AND the first night we had to sleep in a room,where was painted recently and it was smelling the paints. The room for thebreakfast is too small for such a hotel,when something in theBuffet was finishing,it was not replaced,and the most important:I was asked to pay for one(1) night more,the fourth one, but I did not want to stay any more in that hotel,the stuff of the hotel pretended,that I did not give to them a notice promptly that I was willing to leave their hotel,I reacted, |
6 |
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Andrew
Parella jove
KUWAIT CITY,
Kuwait
27 setembre 2009
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The staff were very friendly and efficient. The breakfast service was sub standard - food ok but a full complement of dishes was not served when people were there waiting for it to be served. The scrambled eggs turned up 20 minutes late, by which time we had finished breakfast. Furthermore the room was not fully equipped when we were moved into it, even though we had to wait 20 minutes for it to be prepared. The staff are very good at this hotel but they have an understaffing issue. |
8 |
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Mahnaz
Família amb nens petits
Dubai,
Unió dels Emirats Àrabs
22 setembre 2009
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The afternoon tea time facilities was a good idea when you come back from your daily sightseeings. Mostly hot Water was not available for showers in the morning. No shower amneties was available ( 4star ?). |
4 |
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Ann
Parella gran
Dublin,
Irlanda
18 setembre 2009
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I liked the position of the room. It was light and bright and we were not disturbed by noise.The coffee in the evening was good also. However I was disappointed that there were no tissues or any toileteries supplied other that some liquid soap from a dispenser. Also, although the mini bar was free it contained only soft drinks. I would have liked alcohol and I would be happy to pay for this. Lastly there was no provision for a pay channel on the TV. |
6 |
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Tony
Parella gran
Stanway, Colchester Essex,
Regne Unit
17 setembre 2009
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Sightseeing The evening buffet was very poor. It was made to sound excellent in the advertisement but in reality it could not be classified as a meal. |
8 |
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Anònim
Parella gran
Austràlia
11 setembre 2009
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Staff were helpful and great location just a short walk to Arc De Treomphe |
7.5 |
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Maria
Parella gran
Woodbridge,
Canadà
9 setembre 2009
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Staff was extremely helpful and the complimentary breakfast and tea time buffet were wonderful. |
10 |
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Lidia
Parella jove
Saint Petersburg,
Rússia
9 setembre 2009
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They had 'special offer' with free breakfast, tea-time buffet, welcome drink. So we saved a lot by eating at the hotel in the evening. Their hot pastries are fantastic! Location is good too: in quiet place withing walking distance to main attractions Smell of paint in our 'renovated' room. No bath curtain. |
8.5 |
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Tatiana
Parella gran
Kent,
Estats Units d'Amèrica
5 setembre 2009
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It was nice clean comfortable room. The front desk staff is helpful and friendly. The bathroom is a little small, but it is o'k for Europe. |
7.5 |
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Barbara
Família amb nens grans
McLean,
Estats Units d'Amèrica
1 setembre 2009
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Great staff, extraordinary complimentary services (tea time, sumptuous breakfast) |
8.5 |
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Laila
Grup d'amics
VANCOUVER,
Itàlia
30 agost 2009
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The location and the breakfast and tea buffet wa wonderfull. just room services specially bathroom, no curtain for bathroom and bath product like shampoo and .... |
7.5 |
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Mohammed
Família amb nens petits
riyadh,
Aràbia Saudita
28 agost 2009
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Not bad location 500m from Champs-Elysées, Arc de Triomphe, some rooms have good size (only some superior room) compeering with Paris standard We stay there for6 days 5 nights .there was very bad room in the hotel they call it Classic!!! (I think the offer is misleading) The hotel is not bad after upgrade to superior room it is clean but not 4 stars standard?? Breakfast was very poor and diner was simples nothing special. |
4.5 |
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Abdullah
Família amb nens petits
Riyadh,
Aràbia Saudita
25 agost 2009
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Close to Champs (10 min). Breakfast and tea buffet are free. Free Internet. Small and sometimes smelly elevators. |
8.5 |
Els comentaris expressen les opinions personals dels clients de Booking.com que han contestat el qüestionari després de la seva estada a l'hotel. Aquestes opinions no representen necessàriament les de Booking.com.
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