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Best Western Etoile Saint Honoré
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When would you like to stay at the Best Western Etoile Saint Honoré?
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Based on
520
reviews
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Robert
Young couple
CHELMSFORD,
United Kingdom
October 28, 2009
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the view that we had from the balcony was incredible. it really made the trip special. the bathroom was poor, the taps barely worked and the shower was not what i would expect |
8.5 |
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Rares
Young couple
Bucharest,
Romania
October 23, 2009
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Nothing,no food at the breakfast,i was freezing in theroom,no heat no food at the breakfast,i got there ai 9:30 in the morning and there was only some omlete without bread!i was freezing in theroom,no heat,i paid cash at the reception and they still charged me on the credit card and i still didnt get my money back,i dont recomend this hotel at all |
3.5 |
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Christopher
With friends
st martin du vieux belleme,
France
October 22, 2009
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Position excellent,staff friendly,but hotel not up to its star rating. Breakfast was a complete shambles.Not enough food,guests 'fighting' over a bread roll!!.Tables not cleared,felt sorry for the only member of staff.We had no hot water in our room.Fittings starting to fall off walls.Would not take a lot to improve things. |
6 |
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Francois
Mature couple
Waregem,
Belgium
October 20, 2009
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The situation of the hotel, staff kindness and a clean room |
10 |
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Zbigniew
Mature couple
Malmö,
Sweden
October 19, 2009
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Personal speaking english and very helpful. Lifts often out of order. Breakfast not efficient organized. Missing glasses, bad tested coffee. Tables not prepeared in time. Carpates inside the rooms very weared. Mini bar not refreshed after 4 days, opened old softdrinks inside. |
5.5 |
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Robert
Mature couple
Houston,
United States of America
October 18, 2009
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The rooms were remodeled, it was quiet and peaceful, the staff was very nice, the breakfast was above average and the evening light lunch was also very good. The lobby had a very nice vintage vibe just like one would want in Paris. We had to shower cold every morning and they did not heat the rooms. It was 65 degrees in our room every morning. When I complained they said that no one in Paris heated before October 16th. A clold shower and a cold room are not a very good combination. The coffee was also always cold, maybe hot water is just not their thing. |
8.5 |
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Curtis
Young couple
Akron,
United States of America
October 12, 2009
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Staff was very helpful and attentive. Location was good. Facilities were well taken care of. Soundproofing between rooms was not good, we could easily hear our neighbors talking and watching TV. |
8 |
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Linda
Young couple
Longford,
Ireland
October 9, 2009
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It was very central to shops and metro |
8.5 |
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Anonymous
Mature couple
Ireland
October 8, 2009
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Very friendly reception staff on front desk who recommended good restaurants Breakfast was chaotic with not enough staff working in dining room |
7 |
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Stephen
Young couple
Prague,
Czech Republic
October 7, 2009
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The room, Bathroom,location |
9 |
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Athanasios
Mature couple
HALANDRI,
Greece
September 29, 2009
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Only the location, that was nearby the Champ Elysses Me and my wife ,had many problems with this hotel:I suffer from Chronic Bronchitis,AND the first night we had to sleep in a room,where was painted recently and it was smelling the paints. The room for thebreakfast is too small for such a hotel,when something in theBuffet was finishing,it was not replaced,and the most important:I was asked to pay for one(1) night more,the fourth one, but I did not want to stay any more in that hotel,the stuff of the hotel pretended,that I did not give to them a notice promptly that I was willing to leave their hotel,I reacted, |
6 |
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Andrew
Young couple
KUWAIT CITY,
Kuwait
September 27, 2009
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The staff were very friendly and efficient. The breakfast service was sub standard - food ok but a full complement of dishes was not served when people were there waiting for it to be served. The scrambled eggs turned up 20 minutes late, by which time we had finished breakfast. Furthermore the room was not fully equipped when we were moved into it, even though we had to wait 20 minutes for it to be prepared. The staff are very good at this hotel but they have an understaffing issue. |
8 |
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Mahnaz
Family with young children
Dubai,
United Arab Emirates
September 22, 2009
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The afternoon tea time facilities was a good idea when you come back from your daily sightseeings. Mostly hot Water was not available for showers in the morning. No shower amneties was available ( 4star ?). |
4 |
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Ann
Mature couple
Dublin,
Ireland
September 18, 2009
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I liked the position of the room. It was light and bright and we were not disturbed by noise.The coffee in the evening was good also. However I was disappointed that there were no tissues or any toileteries supplied other that some liquid soap from a dispenser. Also, although the mini bar was free it contained only soft drinks. I would have liked alcohol and I would be happy to pay for this. Lastly there was no provision for a pay channel on the TV. |
6 |
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Tony
Mature couple
Stanway, Colchester Essex,
United Kingdom
September 17, 2009
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Sightseeing The evening buffet was very poor. It was made to sound excellent in the advertisement but in reality it could not be classified as a meal. |
8 |
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Anonymous
Mature couple
Australia
September 11, 2009
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Staff were helpful and great location just a short walk to Arc De Treomphe |
7.5 |
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Maria
Mature couple
Woodbridge,
Canada
September 9, 2009
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Staff was extremely helpful and the complimentary breakfast and tea time buffet were wonderful. |
10 |
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Lidia
Young couple
Saint Petersburg,
Russian Federation
September 9, 2009
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They had 'special offer' with free breakfast, tea-time buffet, welcome drink. So we saved a lot by eating at the hotel in the evening. Their hot pastries are fantastic! Location is good too: in quiet place withing walking distance to main attractions Smell of paint in our 'renovated' room. No bath curtain. |
8.5 |
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Tatiana
Mature couple
Kent,
United States of America
September 5, 2009
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It was nice clean comfortable room. The front desk staff is helpful and friendly. The bathroom is a little small, but it is o'k for Europe. |
7.5 |
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Barbara
Family with older children
McLean,
United States of America
September 1, 2009
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Great staff, extraordinary complimentary services (tea time, sumptuous breakfast) |
8.5 |
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Laila
With friends
VANCOUVER,
Italy
August 30, 2009
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The location and the breakfast and tea buffet wa wonderfull. just room services specially bathroom, no curtain for bathroom and bath product like shampoo and .... |
7.5 |
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Mohammed
Family with young children
riyadh,
Saudi Arabia
August 28, 2009
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Not bad location 500m from Champs-Elysées, Arc de Triomphe, some rooms have good size (only some superior room) compeering with Paris standard We stay there for6 days 5 nights .there was very bad room in the hotel they call it Classic!!! (I think the offer is misleading) The hotel is not bad after upgrade to superior room it is clean but not 4 stars standard?? Breakfast was very poor and diner was simples nothing special. |
4.5 |
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Abdullah
Family with young children
Riyadh,
Saudi Arabia
August 25, 2009
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Close to Champs (10 min). Breakfast and tea buffet are free. Free Internet. Small and sometimes smelly elevators. |
8.5 |
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Laura
With friends
Chichester,
United Kingdom
August 22, 2009
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the staff were very friendly, the location was excellent and the room was lovely did not get champagne on arrival as stated |
8.5 |
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Bonnie
Family with young children
Orpington,
United Kingdom
August 21, 2009
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We stay there for 3 days 2 nights with no shower gel. And we have mansion to the reception but we never get it. Breakfast and tea are nice but not the staff I mean the men staff very rude and not helpful. Generally, the hotle are nice and clean but not in 4 stars standard. |
6.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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