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Newest reviews for Clarion Collection Etoile Saint Honoré

  • Erik
      Philippines
    August 26, 2014

    good location, good breakfast and the staff was very helpful, the rooms were quite big for a Paris Hotel.

    9.6

  • Karin
      Canada
    August 5, 2014

    location

    This is the third time I stay there and for the first time was disappointed. The staff was not as professional or friendly- quite often seemed not to have answer to simple question and didn't really go out of way to make one feel comfortable. It did not feel like the same place as the last 2 visits, and the fact that I was a returning customer did not seem to concern them.

    5.5

  • Gary
      United Kingdom
    August 2, 2014

    Friendly, English-speaking staff. The room was super-clean and super-comfy, with a view of the Eiffel Tower.

    9.6

  • Sasha
      United Kingdom
    July 30, 2014

    Huge bedroom Gorgeous decor Helpful staff AMAZING location Free buffet and champagne between 5.30 and 8.00 (I think) every day!

    Nothing!

    9.2

  • Jayne
      United Kingdom
    July 26, 2014

    The location of the hotel was excellent. Close to the Eiffel Tower, where my son had to reach to raise money for the above challenge. Staff provided excellent information regarding visits, routes and restaurants!

    7.1

  • Caroline
      United Kingdom
    July 23, 2014

    The staff were so helpful, nothing was to much trouble, the room was nice and quiet and comfortable, the breakfast was lovely, we couldn't have asked for more

    8.8

  • Rahul
      United States of America
    July 21, 2014

    Great location Awesome Staff

    Dated hotel None existent wifi

    7.1

  • Keff
      Singapore
    July 13, 2014

    Location & amenities

    Preferably bath & shower area with shower curtain; toilet floor is completely wet after shower.

    7.5

  • Thomas
      Brazil
    July 13, 2014

    Stuff and room

    No food service at 9 pm.

    7.9

  • Russell
      New Zealand
    July 6, 2014

    Good guys at front desk.

    Mean with toiletries and tea making items,

    6.5

  • Jennifer
      Australia
    July 4, 2014

    Spacious rooms, delicious and substantial breakfast and helpful staff!

    9.6

  • Anonymous
      Oman
    July 2, 2014

    Free wifi. Good breakfest

    Rooms in the front of the bulding requires clearing and renovation. I booked a Jr. Suit but i was suprised how old and dirty the room is.

    5

  • Gillian
      Belgium
    July 1, 2014

    The room was very spacious, which is very unusual for Paris. The bed was a good size, very comfortable and the sheets were clean and reasonably new. The room was clean and neat.

    The decor is rather tired, and the corridors were particularly shabby. Take showers either early or late - on Sunday morning there was no hot water left by 10 am.

    7.5

  • Anonymous
      Oman
    June 30, 2014

    Helpful staff and Free Wifi. Location is about 10-15 min walk to champs-elysees

    Very narrow elevator

    6.3

  • Areej
      Saudi Arabia
    June 27, 2014

    the staff friendly and very helpful especially Pascal

    wi-fi and breakfast very minimal options

    8.5

  • Jose
      Colombia
    June 19, 2014

    Location

    Bath room, the shower is bad

    6.7

  • Mmayen
      United Kingdom
    June 17, 2014

    Clean. Good wifi for more than 1 device. Some staff were helpful (others were the exact opposite) Free canapés and drinks at the reception at sunset, very refreshing after a long day out.

    Very poor customer service. I got charged €200 for a 4 letter scribble on the bed post by my 4 yr old. I have enquiried and received 4 Paris quotes of €40-€75!! The suit is NOT a suit! It is a room and a bathroom. The deluxe room is lower than a standard room. No room service, breakfast wasn't great, was looking forward to fresh crossiants. Checking in was so painful, the man kept taking calls WITHOUT apologising. 2 enquirier actually left! It took almost an hour to check in. The lifts are small and can only take 3 without luggage. I paid for a suit and a deluxe but got a standard on the first night then got moved the next day! I won't go back because of the overcharge on the damage. That is not just bad hotel management that is actual cheating. The note left for me wrote €150 but the lady said €200. That just shows it was guessed and they are rip offs. There are so many other nice hotels I regret not booking. Try the 3 star hotels with higher ratings.

    5.4

  • Anonymous
      Canada
    June 12, 2014

    They did not have hot water and refused to refund/switch my room. The receptionist was extremely rude and not helpful at all.

    2.9

  • Lisa
      United States of America
    June 10, 2014

    Great location, and air condition, which you will need in the summer!

    When we arrived early, one of two rooms was ready. We were told we could leave our baggage in the one room that was ready. I left my suitcases in the room, and my iphone was in a bag. It was gone when I got back late that evening. The staff said they would look into it, but I haven't heard back from them yet. Please do not leave anything of any value in the rooms.

    7.5

  • Diana
      Malaysia
    June 9, 2014

    Walking distance like 5-10min to main area at champ élysées , Wifi is included in the package and Room is bigger than expectation, nice deco ,wide window white furniture.. Coffe maker ready and complimentary high tea is good! Customer service is very good and staff very friendly and helpful

    Breakfast not in included in the room package..

    8.8

  • Brian
      Canada
    May 22, 2014

    Close to Champ Elysses

    No face cloths. Expensive breakfast.

    7.5

  • Kevin
      Ireland
    May 21, 2014

    We booked a "family room" which can be a bit hit-or-miss. How pleased we were to find it was actually two lovely interconnecting rooms 1xD & 2xS - perfect! Even though we arrived early, the rooms were ready - when travelling with kids, it is nice to be able to rest a bit on arrival. The hotel is a short stroll to the Champs Elysees and also the Etoile metro station from where you can catch trains to all major sights and also the RER to Disneyland etc. The staff were very friendly and helpful. We would stay here again and recommend to friends.

    No negative comments - it is compact in the public areas and the breakfast room is just about big enough but we have no complaints about our stay.

    8.8

  • Marius
      Lithuania
    May 13, 2014

    Everything was excellent

    Wi-Fi. You can use only one device

    10

  • Anonymous
      United States of America
    May 13, 2014

    Staff was friendly and helpful. Bathroom was large. Liked being able to see Montmartre in the distance out of my 8th floor window.

    Wifi was tricky. Did work decently once. I found and followed all directions. Before that it sometimes worked. It worked better when I opened my browser on connecting.

    8.8

  • Beatrice
      Germany
    May 13, 2014

    The family room for Paris was huge! perfect size much much bigger than expected.

    The rooms need to be redone. Carpet was stained and paint is cracking

    5.4

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