Best Western Etoile Saint Honoré

Nice location and nice room

Breakfast room was ridiculously cramped. You have to make four people move and stand up every time you have to grab something from the buffet, which was not so well anyway.

Staff were friendly and very helpfull with info, and car parking facilitty which was actually reserved in another hotel beside the Western. The 5 O'Clock snack is a good Idea during a City trip within the Hotel well situated, in walking distance from the Champs Elysee.

I found the location excellent and staff generally friendly and helpful.I thought the food supplied at breakfast was very good.

The rooms are small and could do with a makeover. The bathroom was also small and there was no shower curtain. the bidet was stained and could have been cleaner. Breakfast was excellent but guests had to forage for cups,plates bowls etc as well as cleaning their table before sitting down. I think the dining room and kitchen were understaffed and no one seemed to feel angry with the staff because of this.

the view that we had from the balcony was incredible. it really made the trip special.

the bathroom was poor, the taps barely worked and the shower was not what i would expect

Position excellent,staff friendly,but hotel not up to its star rating.

Breakfast was a complete shambles.Not enough food,guests 'fighting' over a bread roll!!.Tables not cleared,felt sorry for the only member of staff.We had no hot water in our room.Fittings starting to fall off walls.Would not take a lot to improve things.

Personal speaking english and very helpful.

Lifts often out of order. Breakfast not efficient organized. Missing glasses, bad tested coffee. Tables not prepeared in time. Carpates inside the rooms very weared. Mini bar not refreshed after 4 days, opened old softdrinks inside.

Staff was very helpful and attentive. Location was good. Facilities were well taken care of.

Soundproofing between rooms was not good, we could easily hear our neighbors talking and watching TV.

Very friendly reception staff on front desk who recommended good restaurants

Breakfast was chaotic with not enough staff working in dining room

Only the location, that was nearby the Champ Elysses

Me and my wife ,had many problems with this hotel:I suffer from Chronic Bronchitis,AND the first night we had to sleep in a room,where was painted recently and it was smelling the paints. The room for thebreakfast is too small for such a hotel,when something in theBuffet was finishing,it was not replaced,and the most important:I was asked to pay for one(1) night more,the fourth one, but I did not want to stay any more in that hotel,the stuff of the hotel pretended,that I did not give to them a notice promptly that I was willing to leave their hotel,I reacted,

The afternoon tea time facilities was a good idea when you come back from your daily sightseeings.

Mostly hot Water was not available for showers in the morning. No shower amneties was available ( 4star ?).

Sightseeing

The evening buffet was very poor. It was made to sound excellent in the advertisement but in reality it could not be classified as a meal.

Staff was extremely helpful and the complimentary breakfast and tea time buffet were wonderful.