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Best Western Etoile Saint Honoré
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いつBest Western Etoile Saint Honoréにご滞在をご希望ですか？
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レビュー数
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ゲストレビュー
レビューは言語、日付順で表示されています。1ページにつき最大 25 レビュー表示
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Yasuyuki
1名様
yokohama, japan,
日本
2009年10月30日
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軽食があり、朝食も準備されている点又、場所も凱旋門の近くでよい。 風呂のお湯の温度が40度以下しか出なかった。クレームしても、後で連絡すると回答有ったが、全くなし。（- クレームは、2回した。） そんな訳で、冷えたパスに入ることになった。 （とても、寒かった。） 調度品が古過ぎる。 ソファーのクッション、ベッドのスプリングもへたっている。 個人的な意見かも知れないが、仕事をするのにはもっと明るい照明が欲しい。（暗すぎる。） |
6 |
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匿名
1名様
日本
2009年10月21日
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部屋・スタッフ・施設・朝食全て良かったです。 特にスタッフは皆とてもフレンドリー感じがいいです。 |
9.5 |
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匿名
ご家族(小さなお子様連れ)
日本
2009年9月28日
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凱旋門から徒歩１０分程度の立地は外出にとても便利だった。ｔｅａ ｔｉｍｅ ｂｕｆｆｅｔ があり宿泊者は無料で毎日利用できた。 気温が２０度前後と寒く、部屋のエアコンをつけてもらうようお願いしたがかなわず毛布にくるまって寒い思い- をした。また、長期滞在にも関わらず、アメニティー、ミニバー、ティーセットなどの補充が不十分で、こちら- からリクエストしてやっとの対応。しかも対応してくれるまでに時間がかかりすぎの印象。 |
4.5 |
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Mihoko
1名様
Suita,
日本
2009年8月9日
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長期滞在だったので部屋をグレードアップしてもらいました。とても快適でした。 朝食の手際があまりよくなかった・ |
8 |
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匿名
グループ
日本
2009年7月6日
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インテリアは大変素晴らしく、デザインホテルのようでした。ウェルカムドリンクや冷蔵庫の飲み物も自由に飲- め、快適でした。 隣の部屋の音が丸聞こえでした。 |
6.5 |
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匿名
1名様
オマーン
2009年11月18日
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Nice location and nice room Breakfast room was ridiculously cramped. You have to make four people move and stand up every time you have to grab something from the buffet, which was not so well anyway. |
5.5 |
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Raymond
お友達と
Dundee,
イギリス
2009年11月18日
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I was part of a party of 10 and we all enjoyed the facilities and also the location, a short walk from the Champs Elysees. I have read some negative reviews but cannot agree with them at all. |
7.5 |
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Eddy
ご家族(お子様連れ)
Wijnegem,
ベルギー
2009年11月9日
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Staff were friendly and very helpfull with info, and car parking facilitty which was actually reserved in another hotel beside the Western. The 5 O'Clock snack is a good Idea during a City trip within the Hotel well situated, in walking distance from the Champs Elysee. |
7.5 |
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Arthur
中高年カップル
Werribee Vic,
オーストラリア
2009年11月6日
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The location was good and close to public transport. The rooms were definitely not 4 star. The rooms were not adequately sound proofed and the fittings and fixtures were sub standard. Some staff were very helpful and others were disinterested. We would not consider staying there again. |
3.5 |
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Margaret
中高年カップル
Enniskillen,
イギリス
2009年11月3日
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I found the location excellent and staff generally friendly and helpful.I thought the food supplied at breakfast was very good. The rooms are small and could do with a makeover. The bathroom was also small and there was no shower curtain. the bidet was stained and could have been cleaner. Breakfast was excellent but guests had to forage for cups,plates bowls etc as well as cleaning their table before sitting down. I think the dining room and kitchen were understaffed and no one seemed to feel angry with the staff because of this. |
6.5 |
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Claire
カップル
London,
イギリス
2009年11月2日
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The staff were very friendly and helpful. The buffet breakfast was amazing with so much to choose from. The wallpaper was peeling off the wall in our room. |
8.5 |
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Robert
カップル
CHELMSFORD,
イギリス
2009年10月28日
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the view that we had from the balcony was incredible. it really made the trip special. the bathroom was poor, the taps barely worked and the shower was not what i would expect |
8.5 |
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Rares
カップル
Bucharest,
ルーマニア
2009年10月23日
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Nothing,no food at the breakfast,i was freezing in theroom,no heat no food at the breakfast,i got there ai 9:30 in the morning and there was only some omlete without bread!i was freezing in theroom,no heat,i paid cash at the reception and they still charged me on the credit card and i still didnt get my money back,i dont recomend this hotel at all |
3.5 |
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Christopher
お友達と
st martin du vieux belleme,
フランス
2009年10月22日
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Position excellent,staff friendly,but hotel not up to its star rating. Breakfast was a complete shambles.Not enough food,guests 'fighting' over a bread roll!!.Tables not cleared,felt sorry for the only member of staff.We had no hot water in our room.Fittings starting to fall off walls.Would not take a lot to improve things. |
6 |
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Francois
中高年カップル
Waregem,
ベルギー
2009年10月20日
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The situation of the hotel, staff kindness and a clean room |
10 |
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Zbigniew
中高年カップル
Malmö,
スウェーデン
2009年10月19日
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Personal speaking english and very helpful. Lifts often out of order. Breakfast not efficient organized. Missing glasses, bad tested coffee. Tables not prepeared in time. Carpates inside the rooms very weared. Mini bar not refreshed after 4 days, opened old softdrinks inside. |
5.5 |
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Robert
中高年カップル
Houston,
アメリカ合衆国
2009年10月18日
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The rooms were remodeled, it was quiet and peaceful, the staff was very nice, the breakfast was above average and the evening light lunch was also very good. The lobby had a very nice vintage vibe just like one would want in Paris. We had to shower cold every morning and they did not heat the rooms. It was 65 degrees in our room every morning. When I complained they said that no one in Paris heated before October 16th. A clold shower and a cold room are not a very good combination. The coffee was also always cold, maybe hot water is just not their thing. |
8.5 |
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Curtis
カップル
Akron,
アメリカ合衆国
2009年10月12日
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Staff was very helpful and attentive. Location was good. Facilities were well taken care of. Soundproofing between rooms was not good, we could easily hear our neighbors talking and watching TV. |
8 |
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Linda
カップル
Longford,
アイルランド
2009年10月9日
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It was very central to shops and metro |
8.5 |
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匿名
中高年カップル
アイルランド
2009年10月8日
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Very friendly reception staff on front desk who recommended good restaurants Breakfast was chaotic with not enough staff working in dining room |
7 |
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Stephen
カップル
Prague,
チェコ
2009年10月7日
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The room, Bathroom,location |
9 |
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Athanasios
中高年カップル
HALANDRI,
ギリシャ
2009年9月29日
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Only the location, that was nearby the Champ Elysses Me and my wife ,had many problems with this hotel:I suffer from Chronic Bronchitis,AND the first night we had to sleep in a room,where was painted recently and it was smelling the paints. The room for thebreakfast is too small for such a hotel,when something in theBuffet was finishing,it was not replaced,and the most important:I was asked to pay for one(1) night more,the fourth one, but I did not want to stay any more in that hotel,the stuff of the hotel pretended,that I did not give to them a notice promptly that I was willing to leave their hotel,I reacted, |
6 |
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Andrew
カップル
KUWAIT CITY,
クウェート
2009年9月27日
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The staff were very friendly and efficient. The breakfast service was sub standard - food ok but a full complement of dishes was not served when people were there waiting for it to be served. The scrambled eggs turned up 20 minutes late, by which time we had finished breakfast. Furthermore the room was not fully equipped when we were moved into it, even though we had to wait 20 minutes for it to be prepared. The staff are very good at this hotel but they have an understaffing issue. |
8 |
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Mahnaz
ご家族(小さなお子様連れ)
Dubai,
アラブ首長国連邦
2009年9月22日
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The afternoon tea time facilities was a good idea when you come back from your daily sightseeings. Mostly hot Water was not available for showers in the morning. No shower amneties was available ( 4star ?). |
4 |
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Ann
中高年カップル
Dublin,
アイルランド
2009年9月18日
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I liked the position of the room. It was light and bright and we were not disturbed by noise.The coffee in the evening was good also. However I was disappointed that there were no tissues or any toileteries supplied other that some liquid soap from a dispenser. Also, although the mini bar was free it contained only soft drinks. I would have liked alcohol and I would be happy to pay for this. Lastly there was no provision for a pay channel on the TV. |
6 |
ゲストレビューは宿泊施設ご宿泊後にご記入をいただいております。これらはお客様の個人的なご意見であり、これらのご意見とBooking.comの見解とは異なる場合もございます。
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