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Tour de Lille (0.1 miles)
Show map Suite Novotel Lille Europe

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Newest reviews for Suite Novotel Lille Europe

  • Linda
    August 26, 2014

    Wifi not working


  • Animesh
    August 25, 2014

    Courtesy tray filled up everyday/

    No WiFi Expensive breakfast


  • Eleanor
      United Kingdom
    August 23, 2014

    The room was great with modern facilities spacious and bright.

    When we arrived in our room in afternoon we were aware of drilling noise which seemed to be coming from another room.We also heard the same noise a few more times in the mornings during our 3 night stay. There was a printed memo in the room telling us about building works but strictly speaking this should have been brought to our attention at the time of booking.


  • Ernie
      New Zealand
    August 23, 2014

    Handy to both stations..and to the old town..good sized family room .


  • Anonymous
      United Kingdom
    August 22, 2014

    The apartment room was perfect for us with a 4 year old and baby. I would definitely go for an apartment instead of a hotel again. I loved the layout of the room and the quirky ways it hid the bathroom and toilet.

    The kitchen worktoo was a little on the small side when we had lots of baby bottles to sterilise and prepare.


  • Anonymous
      United Kingdom
    August 20, 2014

    Nice comfortable room for three people

    Close parking but not exactly clear how to get to hotel. Slight "caravan" feel of toilet


  • Diana
    August 19, 2014

    Comfortable, good position - especially to the railway station - spacious bedroom and bathroom with separate toilet, clean and light.

    There wasn't anything to dislike.


  • Lesley
      United Kingdom
    August 18, 2014

    Great location, near train station, but not noisy. Very clean and spacious rooms. Staff friendly and helpful. Best hotel I have very stayed at in Lillie. Close to shops, restaurants and tourist things. Fantastic for my trip.

    Can not think of anything.


  • Derek
    August 15, 2014

    Everything about this hotel, except for one serious deficiency.

    At night the noise from internal pipes was abnormal and prolonged. At first I suspected that it was heavy rain, and after realizing that it was not, I rushed down to the reception desk in the middle of the night out of concern that there was a serious problem in the room above us. I will happily return to this hotel, but ask for a room not affected.


  • Bakr
      Saudi Arabia
    August 13, 2014

    Not clean


  • Manal
    August 10, 2014

    Air conditioning wasn't working and staff told me I had to live with it. No ventilation in the toilets. Toilet size is tiny and it resembles that of an aeroplane. Its so small, there's no rail for the hand towel. Paper cups were kept in the room rather than proper mugs. The ventilation in the room was horrendous and there was a stench because of using the shower and toilet. Staff were friendly but unhelpful in resolving the problem, they said they'd call and try to make it up for me but never did.


  • Sam
      United Kingdom
    August 10, 2014

    The family rooms are ingenious - great design and perfect for a family with 2 young children as you can divide the room off with a curtain. Breakfast was also very good and great value

    One lift wasn't working as it was being used for workmen which was a little inconvenient at times


  • Mustafa
      United Kingdom
    August 7, 2014

    Everything was great staff, comfy, location, clean, service I advice anyone want to have nice comfy stay I advice them with this suite. We were so happy and comfy and diffently we will book this suite again and anywhere I want stay I will chose novotel suite. Many thanks for all staff and all the people who making this great service to us.



  • Anonymous
      United Kingdom
    August 5, 2014

    The staff were very friendly and helpful. Loved the family room, very nice size with a curtain to separate the sleeping areas. Was a very enjoyable stay.


  • Karen
    August 2, 2014

    Perfect location for quick access to the Eurostar, and easy walk to the historic centre. Very clean and spacious.


  • Christopher
    July 10, 2014

    Our room was extremely well equipped,well designed and clean. The hotel location was ideal for the rail traveller and within easy walking distance to the centre of town.


  • Anonymous
      United Kingdom
    June 24, 2014

    Large room; spacious bathroom- for a hotel!; snacks.

    Paper cups!


  • Mohd
    June 18, 2014

    The room design and the location

    At first day of arrival I was attended by an Asian staff at the counter. Too bad I arrived at the wrong date, a day earlier. I asked another room but all were occupied. The show me with unpleasant face without smiling.


  • Anonymous
      United Kingdom
    June 18, 2014

    No hassle. Tea making facilities in room made a big difference. Quietness. Air conditioning.


  • Abdel
    June 15, 2014

    Hard beds


  • Jonathan
      United Kingdom
    June 3, 2014

    Good accomodation, close to Eurostar and the centre of Lille

    It was all good!


  • Colin
    June 1, 2014

    The room

    The organisation of breakfast. Unsuitable tables, bad layout, steak knives don't work for jam and butter, staff not trained to top up food and drink when containers empty. Poor, especially for a hotel chain of this experience


  • Milan
      United Kingdom
    May 29, 2014

    Location: This hotel is situated literally right outside the Eurostar (EuroLille) Train station, across the street. It couldn't be more convenient than to get out of the train station, throw your bags in your room right across the street and walk to the city center which was a 10 minute walk from this hotel. If you are arriving late in the night, it's better to book a hotel this close because other places in city center or old town didn't feel safe in the evening. We saw young men fighting on street at two places and a guy asked me if wanted to buy Marijuana, right outside a restaurant in city center, which was scary. Hotel: The room was among the nicest ones we have stayed in. It was very clean, fresh and well maintained; the whole building and rooms looked as good as new. It had a wardrobe, electronic safe, refrigerator, microwave, general tea making equipment and a TV. Although it didn't allow a way to connect my USB drive to the TV to watch pictures/movies on it, but it already had 3-4 news and sports channels in English. The room was air-conditioned. There was also a business/study area while entering the room having a study desk, two chairs and a sofa. There was a separate toilet near the entrance so that guests/colleagues can use that and don't have to go through the bed area which was separated by curtains. The hotel staff knew good English and was helpful and polite. Breakfast wasn't included in the room price so I can't really comment on that but it felt expensive at €15 per person. Wi-Fi was good to check emails and Facebook but Netflix didn't work because of slow internet, may be because these hotels want us to pay for movies on their own movie-on-demand systems. We noticed one brilliant thing - the reception of hotel also doubles up as a small bar/canteen where you can get crisps, pre packed sandwiches and few ready to eat food to cater to your midnight cravings.


  • Anonymous
      United Kingdom
    May 28, 2014

    Friendly staff and great location


  • Kathleen
      United Kingdom
    May 22, 2014

    Convenient location.


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