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Most recent booking for this hotel was today at 05:23

Score from 450 reviews Good 7.9/10

Newest reviews for Suite Novotel Paris Porte de la Chapelle

  • Fernando
    September 1, 2014

    Room was ample and functional

    Dificult to locate hotel from metro station


  • Saurabh
      United Kingdom
    August 12, 2014

    1>Room size was good 2> Bathroom was clean 3> TV had good collection of recorded movies 4> Check in and Check out was quick

    1> Location is bad, surroundings are shady especially after dark 2> Breakfast is not good enough and same everyday 3> The AC is like fan in room at door which does not provides cooling to whole room 4> No cutlery in room to be used with oven 5> In room food option very limited 6> Staff was not energetic to make the customers feel comfortable or welcomed (one or two exception)


  • Ward
    August 12, 2014

    - Clean - Everything you'd expect from a Novotel Suite

    - Bit of a dodgy location, but good security measure - Really should include breakfast in room price


  • Sally-anne
      United Kingdom
    August 3, 2014

    Rooms satisfactory/good although views of rundown area were awful. Equipment generally sound and beds comfortable. Good breakfast but lack of staff - dirty floors (here only).

    Location dangerous - Unsafe would not recommend. Some staff were more pleasant than others. Some really professional, others upon arrival very abrupt and impatient. Had to pay for parking at hotel every time we went in and out - can add up easily and be very costly €1.50 an hour. Views from rooms awful.


  • Evan
      United States of America
    July 30, 2014

    IMPORTANT TIP: If you ask them to call you a taxi they will offer a taxi that works with the hotel for 60 euros (to the airport or to the city). That's terrible! Unless you're going from the hotel to Orly airport, have them call you a normal taxi. I'd recommend taking the metro into the city during the morning/ day, but you won't want to make that walk alone at night! The staff is nice/ helpful as were the maids. They also leave some complimentary water and tea/coffee/snacks in your room.

    The bed was uncomfortable, the location was terrible-- one can see homeless people while walking from the metro station to the hotel. If you're a single woman or one with children, don't stay here! le lit était très inconfortable. l'endroit est un peu terrifiant. on peut voir les sans-abris en train de marcher de la station métro au l'hôtel. Si tu es une femme toute seule ou avec des enfants, ne séjourne pas ici!


  • Iurii
    July 29, 2014

    Spacious room for a family of three with new furniture and a comfortable bathroom.

    The hotel is located far from the subway. District of Paris, the hotel is located is very dirty. Live nearby homeless.


  • Steve
    July 21, 2014

    Modern. Spacious rooms, equipped with absolutely everything you would hope for and more. Family-friendly. Friendly, helpful staff all of whom speak English. Good continental breakfast.

    Location. The immediate area is a bit rough and not the kind of place you feel comfortable walking after dark. BUT it is quite close to the metro, in Zone 2, so to far from the city centre and it's on the same side of the city as CDG airport (only 20 mins by taxi).


  • Willem
      South Africa
    July 3, 2014

    Room size was good

    Safety and location


  • Ahmed
      United Arab Emirates
    June 30, 2014

    no thing worth to talk about

    - never think to stay in this hotal. -this hotal is not in paris it's in some where else may be in Africa. Very unhelpful, roued staff...! After my stay I changed my minde about Novetel quilty


  • Shihab
    June 27, 2014

    The location is far from the cinter


  • Mohamed
    June 27, 2014

    Sofa bed

    The area was not safe at all . Even more there are sime bad smell inside the hotel And infront of the hotel. The toilette is very small and in addition is separated From the shower.


  • Anonymous
      United States of America
    June 19, 2014

    Close to metro no 12


  • Chris
    June 15, 2014

    I liked that your hotel was close to the Metro. I also liked the variety of healthy food for breakfast.


  • Anonymous
      United States of America
    June 14, 2014

    Excellent stay - once you get into the property...

    Area is somewhat sketchy.


  • Alfonso
    June 3, 2014

    The Hotel facilities, the staff and their service are very good but the location of the Hotel in Porte de la Chapelle is really bad.


  • Stéphane
    May 31, 2014

    nice room

    no drink in the fridge poor WiFi


  • Ahmed
      United Arab Emirates
    May 10, 2014

    It's is very far from Paris, in very bad location.


  • Julie
      South Africa
    May 10, 2014

    The rooms were very spacious and clean.Staff was friendly and helpful.

    The walk to metro station was further than we thought. The breakfast area was adjoining to lobby area- It would be better if it was separate.Breakfast area too small .


  • David
    May 6, 2014

    Really good had a lovely time,hotel was ideal for our needs,although the location is not the best and caution is needed we had no problems and enjoyed every minute.


  • Guy
      United Kingdom
    May 5, 2014

    Great room and all very clean. bath and a shower.

    Poor service coping with a glitch in there computerized booking system which wasn't anything to do with us.


  • Ivan
    April 27, 2014

    Room, bathroom, personnel.

    Location, view.


  • Abdulaziz
    April 26, 2014

    Everythings is perfect .. I will choose this hotel when i go to paris next time


  • Annette
      United Kingdom
    April 25, 2014

    The staff were great & the room was perfect. No complaints.

    The area wasn't the best but we only needed the place to sleep and for this I've no complaints.


  • Mohamed
      United Kingdom
    April 23, 2014


    Staff neither friendly nor helpful. Due to their negligence we missed our planned tours around Paris and trip to Eiffel Tower. Location is not as described as close to city, about 30 minutes by taxi. (Costing 40 euro)


  • Jesper
    April 22, 2014

    Excellent value for money, nice big rooms with separate bathroom and toilet. Small kitchenette with microwave and kettle is a plus when travelling with small kids. Perfect hotel if you have a car available.

    The location is very bad, though fairly close to the metro. There are no nice restaurants or shops close by. To get to the metro you have to walk pass homeless people and we often saw prostitutes both at daytime and nighttime. They did no harm to us but we didn't feel safe walking there at night.


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