Allobroges Hôtel

Visited on foot and took a boat trip around the Lake. Lots of walking following footpaths around the lake. Visited the old town for sightseeing and a little shopping in the newer part of Annecy. Meals were good at night in the local restaurants.

Bedroom could have been slightly bigger.

conveniently situated, helpful management, good breakfast

Good price and friendly staff. Parking in covered garage

Old lift and small room. No heating at cold night. Almost impossible to rich destination by car, only under prohibiting sign "left turn prohibited".

A very comfortable hotel, close to centre of Annecy. Superb underground garage which was appreciated as we had a sports car. Excellent breakfast. We have stayed there twice.

Very good location for restaurants, shops and the lake. Room on the first floor so need to take the lift.

No toiletries in the bathroom. Room not cleaned till late afternoon but this was remedied after we complained.

Its location and cleanliness. Dislikes cont'd - wouldn't listen to us and gave us a ticking off for not handing it in to her, which admittedly we hadn't but that wasn't how the problem had occurred. On our day of departure, the lifts weren't working. No one told us or offered to assist with our baggage from the 3rd floor - there was just a sign on the lift door.

The bathroom is small and organised in such a way that it is difficult for 2 people to make use of it at the same time. This problem is exacerbated by not having a single mirror in the bedroom - the only one is in the bathroom over the sink. The reception staff need lessons in customer care. On arrival we stood waiting for more than 7 minutes whilst the receptionist dealt with another customer and answered a phone call, without even a nod in our direction to indicate that she was aware of our presence, much less an apology for keeping us waiting. This same receptionist then got angry with us when the keycard snapped in two. We were trying to explain that this had happened when it got bent in the lock (it is a poor design) but she

using all the amenities of the lake

the cost of breakfast 13 euros is too much by far

The hotel is quite well located in the city center and in a calm street. The lake and restaurants can be reached by walking (10-15 min). It was clean, and the breakfast was good for a reasonable price. We had booked a parking place in advance as it is not so easy to park around the hotel. We were in a family room which was large enough for 3 people. This hotel is recommeneded for 1/2 nights stay.

Nice modern clean rooms. Breakfast was excellent.

Most of the staff were excellent except for the man who checked us in, he was extremely rude. It did not give us a good first impression of the hotel and would put me off going back again.

We very much enjoyed our visit to the Allobroes Hotel. We arrived by bus from Geneva and saw the hotel from the bus, just before it pulled in infront of the main railway station, so we had no trouble finding it. The hotel was quiet and the staff were friendly and polite. We were very pleased with our room. The old town & lake are a short walk away We would certainly choose to stay there again..

Hotel was clean and room was well cared for.

Front desk staff was not helpful especially condescending older man. Parking was a constant issue for all guests. Everything asked of the front desk staff seemed to be a problem even a request for ice. I would not recommend the hotel.

Central position near to shops, lake and restaurants. Glad we upgraded to a mini suite as the other rooms looked quite small. Breakfast good value compared to cafes in the area. Saff reasonably helpful.

View from mini suite ok as was in the front of hotel, but other views would be less pleasant as the hotel doesn't have a nice outlook.

It was close to the old town and therefore was handy for shopping, lake and night life

On our arrival to the hotel we were given a car park place which we knew we had to pay for. No problem there. However on our last night there we were told by a very rude man behind desk that we were supposed to have given back our car park spot for other clients. The man was extremely rude, and told us that we had received an email about the car park, which we clearly didn't. I looked it up on the internet there and then, no email from them. He was discourteous, smug, and didn't believe us. Any other hotel would have dealt with this issue on a more professional basis. We were treated so rudely. And awoken everymorning by a lorry that on the side street under our window. We were so maddened that we checked out at 5am next morning.