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43 Quai des Belges, 13001 Marseille, France – Show map
Excellent location – rated 9.3/10! (score from 742 reviews)
Rated by guests after their stay at Grand Tonic Hotel Marseille.
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225 properties in Marseille
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743 verified reviews
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Grand Tonic Hotel Marseille's staff speaks: French, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
No parking available.
24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Air Conditioning
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years are charged EUR 15 per person per night in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 742 reviews
Value for money
Show reviews from:
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This Mercure Hotel is next to the WTC convention center, the Jardin des Vestiges and is just a 5-minute walk from the Vieux-Port. It offers air-conditioned accommodations with free Wi-Fi access.
Score from 732 reviews Very good
This 18th-century stone building is located across from the Vieux Port, in central Marseilles. It offers panoramic harbor views and rooms with free Wi-Fi and flat-screen satellite TVs.
Score from 623 reviews Good
Helpful staff, immediate access to quayside activities, quiet rooms at the back (expect the port-view rooms might be noisy); excellent selection of restaurants in the immediate area
I absolutely loved everything about this hotel. The ambience, staff,cleanliness, comfort and whatever the hotel had to offer! My four nights stay was very very pleasurable :)
The rickety lift which got me scared everytime I got onto it. The lift would shake vigorously while in motion.
I like the location and the cleanliness. The hotel is right across from the main Metro station and the Old Port, surrounded by endless shopping, markets and restaurants. All sites are walking distance. The staff is courteous and helpful. The breakfast is basic but good.
I did not like the smoky smell in the room, perhaps coming from the carpet. We had a triple room that was quite small, though comfortable and clean. The air conditioner did not work. The wifi is strong and fast, but annoying because it keeps logging out every few minutes and I would have to reenter all kinds of information to log in again.
Frendly and collaborative staff at the reception. Good restaurant and excellent breakfast. Excellent location.
Forgetting doing our room one day.
Central location. Large room. I was very tired and slept well.
Room 501 had large extractor making a loud noise untill 10pm. damaged plaster on ceiling from roof leaking. no view. Pillows too large. Lift only takes you to level 4 therefore have to take stairs to level 5. Poor lighting.
The location is perfect, facing the port near the metro and other transport. Many good restaurants in the area.
Was not impressed with the choice of breakfast. When booked we asked for a room with port view, but instead we were accommodated in a side street room.
Friendly staff speaking perfect English Excellent location at the Old Port Room size is big Very clean Reasonable room rate
The elevator is big enough but can run more smoothly
The room was cozy. It was a nice set-up.
Wifi wasn't reliable as I thought. The toilet had broke and it took forever for somebody to come fix it. The tube wasn't clean and wasn't sure how to work the overhead showerhead. Wasn't enough light in the room.
Location, staff kindness, wifi.
It need to be refurbished to be a real 4 star hotel
Location, location, location! Very helpful and pleasant front desk attendants.
With location comes noise, noise, noise. But that's what ear plugs are for!
Location couldn't be bettered
A male staff member watched me struggle with cases. We had to ask to move rooms as the one we were allocated was really shabby and had a very unpleasant odour. We were made very uncomfortable requesting this change. The room we were given was also very shabby but had no odour. We also felt the common areas were dirty.
ideal location near seaport, clearroom.very good
In the heart of restaurants, tour operators and overlooking the old harbour. All staff spoke very good English. Housekeeping checked each afternoon that all was fine with room which was a nice touch. Although some aspects were old it added to the overall charm.
Room a little cramped and shower very difficult to access.
Comfortable room Fairly clean Well located
There was quite a serious leak in the bathroom the first night, so bad that I had to get a new room the next morning. No hot water, cold shower (!) in the morning. Had to ask for a commercial gesture the next morning for the inconvenience (was not offered it straight away, staff didn't seem to care) Moreover, staff seemed to know about the problem so wonder why I was given this room in the first place.
Didn't like it at all, terrible smell in room and in hotel as well, hotel needs reconstruction on my oppinion, i would never give it 4 stars.
Location Value of money
great helpful staff, nicest location in the very heart of touristic Marseille. Very nice room, which was quiet, whereas the neighborhood itself is pretty noisy. Tidy, some amenities provided. No view, but you immediately get one the minute you exit the hotel. breakfast for 14 euro per person are pretty lousy but you start appreciating them immediately when you understand it's the best you can get for breakfast at breakfast time. Marseille natives despise breakfast and you get a tiny coffee and a croissant for about 8 euro))) Overall - tons of eateries in the area.
wifi is tricky. but that obviously was not what we came for))))
Very well positioned, nice staff.
Poor internet, small room smelling like tobacco.
The hotel has perfect location, at the heart of the harbour. It is very close to the port vieux, where the boat to Island If is just across the street. The hotel staff is very nice and helpful. We were given an upgrade when the type we booked was full. The hotel room is large, from the window we could see the activities in the harbour and we can take pictures of the morning view, evening view, etc. It has made our stay a great experience.
It is not a 4 stars hotel. It is maximum 2 starts. Very outdated. Everything is dirty. Bad smell in the room. It has no any facilities. I cannot understand how it is 4 starts hotel.
Location, bathroom, room had good facilities, English TV, fridge and whirlpool bath, friendly staff