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29 rue Edouard Vaillant, 37000 Tours, France – Show map
|Family Suite with 2 connecting rooms|
|Standard Room with One Double Bed and One Single Bed|
|Standard Room with 2 Single Beds|
|Standard Double Room with One Single Bed|
|Privilege Double Room with Sofa Bed|
|Family Suite with 2 connecting rooms|
|Family Suite with 2 connecting rooms|
|Standard Double Room|
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65 properties in Tours
Including hotels, apartments, villas and more.
184 verified reviews
They speak your language!
Mercure Tours Centre Gare et Congrès's staff speaks: Italian, French, Spanish, English
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Food & Drink
Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 9 per day.
Room Service, 24-Hour Front Desk, Baggage Storage, Laundry, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Italian, French, Spanish, English
From 2:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are allowed on request. Charges may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 184 reviews
Value for money
Show reviews from:
This truly historic boutique hotel opened its doors in 1846. It is in the center of the city in the heart of the tourist and shopping area, and is near the Tours TGV train station.
Score from 671 reviews Very good
In the heart of the Loire Valley and in the center of the city of Tours, this hotel features many advantages for business and leisure stays.
Score from 268 reviews Good
Best Western l'Artist Hotel is a 10-minute walk from the Old City center of Tours and 165 yards from the central train station. The hotel features a fully-equipped fitness center.
Score from 802 reviews Very good
Located in the heart of historic Tours, near Place Plumereau, Tours Cathedral and the convention center, the charming Best Western Central Hotel offers comfortable rooms with free Wi-Fi access.
Score from 270 reviews Very good
Staff were helpful.
We upgraded to a room with a fridge for extra €25 per day. Smallest fridge I have ever seen. Even then the Internet did not connect at times. Only two plastic cups, had to ask for glasses.
Good staff, comfortable rooms, quite good breakfast.
Rooms can be noisy from the railways (more than 12 lines, so trains can be frequent). To be fair, trains become infrequent after about 11 pm. Parking is problematic, meaning the paid parking may be needed. Location is a little way from the tourist sites.
Friendly staff who greeted you when you entered and left the hotel, comfortable room and variety of the breakfast menu.
A long way to walk to attractions in the heat and to get to the information centre to find out we had missed the afternoon tours of the countryside.
The location near the central station and near information tourism office and some shops and restaurants
No room service in the weekends
Staff extremely helpful.
No complaints at all
Friendly staff, clean hotel and great breakfast.
Clean, fresh and quiet even though our room overlooked the railway lines!
Not enough space to walk round the bed
Functionality, kids ate free. Night staff organised parking when non was readily available. Good service.
Great hotel friendly reception English speaking. Ideal location 2 minutes from the old town
Car parking very difficult and access to hotel by car impossible. Public car park 20 euros
Clean and comfortable with tea and coffee making facilities.
Location ok Staff welcoming Rooms average
Good location & Car Park close by the railway station, shops and eating places. Triple Glazing means external noise was minimal. Staff polite and helpful. Room and bedding all clean but stale smoke smell in room. Aircon quiet and effective Separate toilet Decent shower but you have to stand in the bath. They give you one small complimentary bottle of water
Penny pinching throughout. eg Second set of towels hidden in a bedroom cupboard with a tiny note informing you of this. Some accountant has worked out if they do this this many people won't find them and so they save money. Likewise second pillows are tucked away in the top of the wardrobe. The pillow they give you is about 14 inches square. The hidden one is normal size! No fridge - it had been removed. Kettle with Tea and coffee - just! the smallest milk plastic containers ever seen. Poor quality toilet paper with "one sheet" dispenser! Accountants again! No restaurant but a breakfast room with a very expensive petit dejuner. We opted out. There are plenty of other places nearby the station including a Macdonalds if you like that stuff. Its a good functional place and probably better than the nearby Ibis but poor in comparison to our usual Novatel. Free Wi-fi but they need your full details to get it. So I expected lots of junk mail soon. Despite being a non-smoking hotel you could smell stale smoke in the corridors and in the room. Quite apparent many people ignore the signs. It needs smoke detectors in all rooms. The road entrance needs a clear "NO Entry Sign" at the front as so may visitors drive in and have to back out at traffic lights - including us.
Room is very spacious, clean and comfortable. Well located with helpful staff!
The reception staff were very welcoming and extremely helpful in booking taxis and giving us information about Tour. We commend them for their professionalism.
Room hadn't been checked before we were given the keys and clearly had not been cleaned (even though we arrived at 7.30pm) No apology given by staff. Booked connecting rooms but although rooms were next to each other, they were not connected.
to say any more
24hours reception, Kind staff
not possible to change room temperature ?
Nothing ! stay away from this hotel !
One of the worst hotels "Mercure" that we have ever stayed The "opening window" opens only 1 inch because the window's frame hits against the metal frame of a second, sliding window, installed there for the train noise. Our room facing the main street was not just above the trains' rails, but the other side of the hotel is indeed. The worst thing is the bath tub that has a revolving glass separation for half of its length, but has no support to avoid falling off the bottom that is very slippery. … is this lawful in France ? The independent toilet ( probably 35-inch wide) is empty: except the paper support, there is no brush to clean the WC, and the ventilation is much weaker than the minimum of decency. Part of the same building, but accessed separately, there is an Ibis-Budget hotel ( got a former Etap Hotel), and I guess that between the two (Mercure and Ibis-Budget) the differences are minimal, if not some 30 euros/night My suggestion is to stay away from both of them, at this location ...
The hotel is nice and the location is great. The room is comfortable and relaxing.
Only one person for everything, if the person was serving something for drinks the costumers must to wait on the reception desk.
The hotel is very clean,comfortable, has excellent staff and is only a short walk,from the more interesting parts of the city. Being next to the train line and station was not an issue, we couldn't hear the trains through the windows.
Nothing to dislike.
Very well positioned in the city. Also the staff was professional, helpfull and polite!
No hotel restaurant but there are some options at walking distance.
the location is very nice.
the room they give me was without a table and chair to use my laptop room 822 .
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