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17 Place Des Reignaux, 59000 Lille – Show map
Excellent location – rated 9/10! (score from 718 reviews)
Rated by guests after their stay at Best Western Up Hotel.
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127 properties in Lille
Including hotels, apartments, villas and more.
718 verified reviews
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Best Western Up Hotel's staff speaks: French, Spanish, English
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Food & Drink
Public parking is available at a location nearby (reservation is not possible) and costs EUR 16 per day.
24-Hour Front Desk, Baggage Storage, Dry Cleaning, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
French, Spanish, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 1 year stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 718 reviews
Value for money
Show reviews from:
In the heart of Lille, this designer hotel offers en suite accommodations with free Wi-Fi and a 24-hour front desk. Guests can relax on the furnished terrace with a drink from the bar.
Score from 1092 reviews Wonderful
In the center of the city, this 4-star hotel is less than half a mile from Lille-Flandres Train Station. It features a fitness center and offers suites with free Wi-Fi access and a microwave.
Score from 608 reviews Very good
Calm Apparthotel is located in Lille just a 2-minute walk away from the Gare Lille Flandres metro, tram and train stations and the the historic centre. Guests can enjoy free Wi-Fi.
Score from 503 reviews Very good
On the Grand Place in Old Lille, the Grand Hotel Bellevue - Grand Place features Flemish architecture and rooms with marble bathrooms and antique furniture.
Score from 487 reviews Very good
We found the room really comfortable, and loved the Nespresso machine!!! There was plenty of room for us, our older boy, and the baby in a cot bed. We definitely would come back again.
The area was a little bit off putting to start with, but it was surprisingly quiet despite being busy at night. :-)
Clean and tidy and has a lift.
The location is very difficult for those with a car due to many narrow streets and road closures.Public car parks are some distance away eg the Opera carpark being a good 1/2 mile away.Breakfast is too expensive.
The hotel was convenient for both the city centre and the railways. The bedroom was excellent and the en-suite was spacious and clean. Staff - very friendly and helpful. I would like to return.
The lift could be a bit slow. The cocktail bar doubled as the breakfast room. Tables we too small for the crockery that was supplied! And the room was a bit cramped. Not helped by eight residents who insisted on sitting together!!
Location, facilities and staff were excellent.
Quite night, bedroom on backside of building. Well equipped modern room with spacious bathroom
street with nightshops
great location. discount on local restaurants
room was located next to the ground floor lifts which was very noisy early in the morning with early leavers
We arrived very early and well before the check in time of 2:00 pm. Reception staff did however pull out all the stops with housekeeping to get us into our rooms early for a rest after our overnight travelling.
Room was modern and chic, perfect location for our short stay.
Location is excellent Rooms are stylish and comfortable
Nothing in particular
The Hotel was in the perfect location, the staff were very nice and helpful, the room was very nice, clean and very smart
There was 3 of us and only 2 cups and not enough coffee pods or tea bags for more than 1 drink
Friendly & helpful staff, good facilities that give comfort
The staff were frindly.The room was quiet.The breakfast was good.
From the moment I received a welcoming e mail after making the booking, to the reception, location about five minutes from the Grand Place, to the beautiful quiet, large cool modern room with large bathroom, walk in shower and luxury toiletries, I knew I was staying in 'something special' at a very reasonable price. My only sadness was that I was only staying for one night. I wished I had had more to enjoy both the hotel and the surroundings of Lille.
No criticisms whatsoever
Staff very nice, room was great - bathroom, beds, coffee maker
Food selection is poor (although to be fair we didn't try the breakfast), asking one poor young lady to man reception, bar and kitchen at the same time is patent nonsense and smacks of cost cutting and poor service is the inevitable result through no fault of hers. The area is near the station with the inevitable odd characters hanging about and massage parlours and sex shops nearby
Everything except the booking in experience.
I was appalled to be told, when I arrived at the Best Western UP hotel to check in, that “there had been a problem with the booking” and that there was no room for us but the hotel would pay for us to be transferred by taxi to the Best Western WHY hotel where there apparently was a room. Since I had chosen the UP hotel, specifically due to its location and had been charged in full for the room at the time of booking 8 days previously, I found this totally unacceptable. Fortunately we had arrived early in the day and we were able to persuade the receptionist to change her mind and give us a room at our chosen hotel.
Staff was very helpful. The breakfast was OK, the room was relatively clean and well equipped, perfect for a short stay.
Location, staff were extremely helpful, it looked good
Very cramped, 5 light bulbs not working, tv remote not working, no water pressure on hot tap. My opinion is jaded by the very inconsiderate people who came in at 3 and 2 am and made a heck of a noise!
Friendly and helpful staff and manager. Good facilities and good location for our comfort.
very clean and comfortable room
very restricted breakfast however understandable as the restaurant was so small
The staff is very friendly and helpfull. The rooms are not to big but you have everything you need. They are beautifully decorated and very modern + free WIFI.
Breakfast lacks variety. there was not a lot to choose from.
location and clean and stuff
every thing else
Staff were very helpful, the girl on receiption was fantastic, made our stay such a pleasure. Location was perfect.
Breakfast with fresh orange juice
Location near the center but in the poor neighbourhood, parking is 700 meters away and costs 18 eur, very small hotel without any amenities of four stars that costs like a good hotel in the center
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