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Best Western Up Hotel
17 Place Des Reignaux, 59000 Lille – Show map
Excellent location – rated 9/10! (score from 728 reviews)
Rated by guests after their stay at Best Western Up Hotel.
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6 Reasons to Choose Best Western Up Hotel
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127 properties in Lille
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728 verified reviews
We speak your language
Best Western Up Hotel's staff speak: French, Spanish, English
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Food & Drink
Public parking is available at a location nearby (reservation is not possible) and costs EUR 16 per day.
24-Hour Front Desk, Baggage Storage, Dry Cleaning, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
French, Spanish, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 1 year stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Best Western Up Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 728 reviews
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We arrived very early and well before the check in time of 2:00 pm. Reception staff did however pull out all the stops with housekeeping to get us into our rooms early for a rest after our overnight travelling.
Room was modern and chic, perfect location for our short stay.
Location is excellent Rooms are stylish and comfortable
Nothing in particular
The Hotel was in the perfect location, the staff were very nice and helpful, the room was very nice, clean and very smart
There was 3 of us and only 2 cups and not enough coffee pods or tea bags for more than 1 drink
Friendly & helpful staff, good facilities that give comfort
The staff were frindly.The room was quiet.The breakfast was good.
From the moment I received a welcoming e mail after making the booking, to the reception, location about five minutes from the Grand Place, to the beautiful quiet, large cool modern room with large bathroom, walk in shower and luxury toiletries, I knew I was staying in 'something special' at a very reasonable price. My only sadness was that I was only staying for one night. I wished I had had more to enjoy both the hotel and the surroundings of Lille.
No criticisms whatsoever
Staff very nice, room was great - bathroom, beds, coffee maker
Food selection is poor (although to be fair we didn't try the breakfast), asking one poor young lady to man reception, bar and kitchen at the same time is patent nonsense and smacks of cost cutting and poor service is the inevitable result through no fault of hers. The area is near the station with the inevitable odd characters hanging about and massage parlours and sex shops nearby
Everything except the booking in experience.
I was appalled to be told, when I arrived at the Best Western UP hotel to check in, that “there had been a problem with the booking” and that there was no room for us but the hotel would pay for us to be transferred by taxi to the Best Western WHY hotel where there apparently was a room. Since I had chosen the UP hotel, specifically due to its location and had been charged in full for the room at the time of booking 8 days previously, I found this totally unacceptable. Fortunately we had arrived early in the day and we were able to persuade the receptionist to change her mind and give us a room at our chosen hotel.
Staff was very helpful. The breakfast was OK, the room was relatively clean and well equipped, perfect for a short stay.
Location, staff were extremely helpful, it looked good
Very cramped, 5 light bulbs not working, tv remote not working, no water pressure on hot tap. My opinion is jaded by the very inconsiderate people who came in at 3 and 2 am and made a heck of a noise!
Friendly and helpful staff and manager. Good facilities and good location for our comfort.
very clean and comfortable room
very restricted breakfast however understandable as the restaurant was so small
The staff is very friendly and helpfull. The rooms are not to big but you have everything you need. They are beautifully decorated and very modern + free WIFI.
Breakfast lacks variety. there was not a lot to choose from.
location and clean and stuff
every thing else
Staff were very helpful, the girl on receiption was fantastic, made our stay such a pleasure. Location was perfect.
Breakfast with fresh orange juice
Location near the center but in the poor neighbourhood, parking is 700 meters away and costs 18 eur, very small hotel without any amenities of four stars that costs like a good hotel in the center
Great location between the train stations and the old town. Attentive and friendly staff. Comfortable and stylish room.
Staff very friendly, room comfortable,clean and quiet. Lovely bathroom. car park a stones throw away and safe. nice breakfast.
The beggars outside put you off being in the area...just get rid of them, they are a pest and make you feel threatened, vulnerable and in danger of being robbed and/or mugged.
Location, good price, comfortable, very friendly and helpful personnel
Really nice hotel with friendly staff Walking distance of the Gare Lille Flandres which means no taxis needed for us and we walked everywhere Excellent air conditioning, great large bath in our room
Really no complaints as it is an excellent place to stay, but as an observation, it would have been nice to have more coffee in the room
Very pleasant and helpful receptionist the day and evening we arrived
Bed was somewhat uncomfortable. Remainder of room was great.
Close to amenities, and main tourist attractions
- Very friendly staff - Good location - Nice shower
- Small room - Hair on cleaned bed
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