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Villa Massalia Concorde17 Place Louis Bonnefon, 13008 Marseille (Show map) Very good, Score from 379 reviews“Well located, close to Borely Park and to the sea. Very helpful staff. Outdoor heated swimming pool, sauna, hammam, jacuzzi : great for relaxing. Excellent French cuisine.”
Frederic,
Ecully
Villa Massalia Concorde overlooks the Mediterranean Sea and is only a 5-minute walk from the Le Prado beaches. It offers luxury accommodation with a Spa and an outdoor heated swimming pool. Decorated in a modern style, the air-conditioned rooms offer a flat-screen TV and a minibar. Some rooms feature a balcony or terrace with panoramic sea views. Massalia Concorde’s restaurant, Yin-Yang, serves gourmet Mediterranean cuisine. During fine weather guests can dine on the terrace overlooking Borély Park. The Asian-style Chang’An bar serves cocktails and snacks. The oriental Spa Siwa at Villa Massalia Concorde offers a range of beauty treatments and massages using natural oils. Its facilities include a gym, sauna, hammam and jacuzzi. Marseilles city centre is 5 km away. Villa Massalia can be accessed from the airport, a 35-minute drive away or Gare Saint Charles, 20 minutes from the hotel. Hotel Rooms: 140, Hotel Chain: Concorde.
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Total Hotel Score:8.5
Based on 379 reviews Guest reviews are written by our customers after their stay at Villa Massalia Concorde. |
Score breakdown
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Alan
Young couple
Bristol,
United Kingdom
July 28, 2011
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The staff were brilliant. We had a few problems and they dealt with this immediately. Our first room overlooked a garage and water was dripping outside the room. They moved us the next day to a superior room on the 4th floor and gave us a bottle of wine and a bowl of fruit for the inconvenience (a nice touch)! Free bicycles to use when you please also a nice touch. Internet connect was slow and unreliable. Bar prices (8 Euros for a beer). Breakfast was a bit manic, the resturant seemed to run out of spoons, bowls and salt. Parking was excessively expensive for where the hotel is. Ps! Don't move anything in the minibar or you will be charged for the privilege. The hotel did try this on, but we managed to get them to take this off the bill without any complications (kind of get the impression that they try this, knowing full well that nothing was taken)
1 of 1 people found this review helpful, did you?
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8.3 |
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Charley
Young couple
Sint-Amandsberg,
Belgium
July 23, 2011
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Very friendly staff! Got offered towels and refreshments (drinks) during exercising at the gym got offered free parking during our entire 9 day stay (due to noise of wedding party second night) key cards got replaced for free when lost 10-15 min from the beach by walk Bus 83 to Vieux-Port (old town center) Bikes "Le Velo" available for 1 EUR/hour everywhere in Marseille (also near hotel) Ordered breakfast before 3:00am (around 2:49) on Sunday (hung form outside) and form was still there in the morning and no breakfast! Got a smoking room although my reservation clearly mentioned non-smoking room preference internet doesn't work well (extremely slow) hotel allows people to swim with clothes on (F.E. due to religious reasons), Personally I don't like to share the swimming pool with people other than those wearing swimsuits strict rules (for example you need to wear robe and slippers to go to swimming pool area) the owners of this hotel invite friends and family over for weddings. Almost every night there is a wedding. This means that you cannot go to the bar to have a drink as the place is occupied by the guests of the wedding. These guests get threated as VIP's compared to the regular hotel guests. During the day those guests take half of the swimming pool area (seats) and claim it as theirs. Even when they are not around for half a day you are not allowed to take the seat as they "might" come back … As a result you have to take satisfaction with the smaller pink chairs for the kids. At certain time one side of the pool was literally empty (no one was using the chairs for longer than 30 min) and the other side people were cramped together. Even seats were moved 90 degrees to have space to sit. People couldn't pass with children buggy's … Ridiculous! This really made me feel as a 2nd class hotel guest. Let there be no mistake. The staff is extremely friendly and wants to do everything to make your stay pleasant. It's the friends, family, acquaintances that the hotel owner invites that spoil the fun/atmosphere.
1 of 1 people found this review helpful, did you?
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9.2 |
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Anonymous
Solo traveller
Norway
June 27, 2011
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Very polite, helpfull and efficient staff! Close to beach aera. Good working air condition. Lovely breakfast and outside breakfast aera. I dont have anything to complain about. For me it was perfect, but could point out the hotel has a business profile, so would not have chosen for romantic typical- french "gites".
1 of 1 people found this review helpful, did you?
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9.2 |
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Augustine
Group of friends
Virginia Beach,
U.S.A.
November 30, 2011
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Fast wired internet. Great bar. No Refrigerator in WIFI is weak in the room.
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9.2 |
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Bourgault
Family with young children
SAINT-DIZIER,
France
August 25, 2011
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Good room service. Do not accepte the room 129, at 5 o'clock in the morning you are wake up by the service door of the hotel and lories of dressing. The under floar parking is not clean. The entrance of the underfloar parking has no serious control. At 0ne oclock in the morning the parking was occuped by squaters and I can't found a place for my car.For a four stars hotel, I found it just.
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5.4 |
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Anonymous
Mature couple
Italy
August 23, 2011
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The hotel has pleasant, well furnished rooms, and a beautiful, relaxing open space for breakfast - dinner. Breakfast was good, and varied. When we arrived we were forced to leave the baggage boy to take care of our luggage. We are used to carrying them ourselves to the room , because we take with us computers and other sensible things on holiday. Moreover, I had to put a little bag of medicines in the minibar and asked the concierge the permission to take out soft drinks to make space for it. He said that I could, but on the day of our check out the girl at the desk wanted to charge me 9 euros, because the room maid had to take away the bottles I had removed from the minibar and put on a shelf untouched. I protested that her colleague had not informed me about this charge, and she cancelled the request.
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9.2 |
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Josephina
Mature couple
Bemelen,
Netherlands
August 22, 2011
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The rooms are very nice ,the view is poor or you must have luck with see view Breakfast is overpriced 20 euro p.p.
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6.5 |
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Anke
Family with older children
Tallahassee,
U.S.A.
August 10, 2011
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All. Superb!
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10 |
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Vít
Young couple
Prague 9,
Czech Republic
July 31, 2011
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The 4 stars we have felt on avery step, the hotel has the international standard the high level. The WiFi signal as poor in the room.
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10 |
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Stephen
Mature couple
High Wycombe,
United Kingdom
July 27, 2011
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We stayed at the hotel for our 35th wedding anniversdary weekend. The room was very comfortable room; lovely outlook from the balcony. Our two evening dinners were delicious, well presented and served professionally. Swimming pool was good and spacious. Having breakfast served in our room on a proper trolley table was very special. A small point we would have apprecciated milk sachets in our room to go with the coffee maker.
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10 |
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Nydia
Mature couple
Rédange/Attert,
Luxembourg
June 27, 2011
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The combination of design, luxury and eco-awareness. The restaurant served very pure and delicious meals.
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10 |
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Anonymous
Solo traveller
U.S.A.
June 26, 2011
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I adored how close to the beach I was located. It was outside of the city just slightly and it made the experience very peaceful. The hotel stay was not extremely helpful when it came to planning for Marseille, and not all spoke English. I was not very impressed with the hotel food and suggest eating elsewhere.
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7.9 |
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Anonymous
Family with older children
France
June 15, 2011
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The room was spacious and clean. Good quality hotel on the whole, the only remark is that the decoration style is a bit kitschy. The swimming pool and the spa area are a bit small for the number of people staying at the hotel, thus they were crowded with children. Location far from railway station and the city centre.
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6.3 |
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Mohammadsaeid
Family with young children
Grenoble,
France
May 11, 2011
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Every thing was good!
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9.6 |
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Fabia
Mature couple
leiderdorp,
Netherlands
May 10, 2011
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The location, nice area just five minutes walking from the beach.Clean hotel, confortable rooms. Bikes for free. Staff maybe not speaking a very good English, minor problem for sure
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5.4 |
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Anonymous
Family with young children
France
April 16, 2011
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location, spa noise.
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7.5 |
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Anonymous
Group of friends
United Kingdom
April 13, 2011
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Staffs were friendly and helpful. A little bit far to any public transportation
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7.9 |
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Anonymous
Family with young children
France
April 5, 2011
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It was lovely to be welcomed back personally by the manager and be upgraded with some lovely treats in the room. So fabulous to arrive to that after a 6 hour drive.
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10 |
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Frederic
Solo traveller
Ecully,
France
April 4, 2011
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Well located, close to Borely Park and to the sea. Very helpful staff. Outdoor heated swimming pool, sauna, hammam, jacuzzi : great for relaxing. Excellent French cuisine. One small thing maybe : the view. My room was overlooking a petrol forecourt but it didn't matter really.
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7.9 |
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Philippe
Solo traveller
DIJON,
France
March 17, 2011
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Personnel peu accueillant qui vous fera comprendre dès votre arrivée que vous avez réservé via un site internet d'où une chambre pas plus agréable que celle d'un hôtel Ibis, sans même une table et deux chaises. Que dire de la seule porte fenêtre d'un mètre de large donnant sur la rue avec vue sur la station service juste en face ! Vous découvrirez également que la salle fitness est en travaux. Seul le petit déjeuner continental en chambre à 21 euros et le café au bar à 6 euros vous rappellera que vous êtes sensés être dans un hôtel de luxe. A éviter à "tout prix" : la chambre facturée via Booking était à 104 euros la nuit pour un prix normal affiché à 300 euros. Même a ce prix là on peut trouver mieux à Marseille.
4 of 4 people found this review helpful, did you?
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4.2 |
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Anonymous
Young couple
France
August 27, 2011
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La situation géographique. Le parking privée. Le calme et la propreté de la chambre. La gentillesse des femmes de chambre. Le sauna était correcte. Sur le plafond au-dessus de la porte d'entrer de la chambre il y avait une grosse tâche de moisissure pour un 4 étoiles c'est vraiment limite. Le personnel n'attend pas qu'on leur disent d'entrer dans la chambre il toc et rentre en même temps. Le spa était sale et très bruyant, la poubelle proche de la machine d'eau était tout le temps pleine à rabord. Le jacuzzi et le hammam était dégueulas il y a pas d'autre mot. Aucune connaissance locale à la réception. La tv ne fonctionner pas correctement.
2 of 2 people found this review helpful, did you?
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7.1 |
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Jose
Solo traveller
BRAGA,
Portugal
November 30, 2011
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Praticamente tudo.Desde a cortesia dos funcionários, ao conforto do hotel. Bastante agradável. Aconselho quartos com vista para o mar, pois deparamo-nos com um verde imenso de uma pista de hipismo e campo de golfe. Extras que nunca mencionaram: Taxa de cidade e Parque automóvel. Num hotel como este. é ridiculo conbrar estacionamento e taxa de cidade.
1 of 1 people found this review helpful, did you?
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9.6 |
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Pierrick
Young couple
Cagnes sur mer,
France
October 3, 2011
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Piscine chauffée. Spa. Bonne position près de la mer. Beaucoup de bruit au dernier étage (4 éme) en raison d'une chaudière qui démarre à 22h00. Nous avons demandé un changement de chambre qui nous a été accordé 1h plus tard et après 4 relances. D'une manière générale beaucoup de bruit à l'intérieur de l'hôtel (climatisation ou soufflerie) qui est indigne d'un 4* et d'une chaîne comme Concorde. Un geste commercial nous a été accordé.
1 of 1 people found this review helpful, did you?
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5 |
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Juan
Young couple
Llica de Vall,
Spain
August 17, 2011
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El desayuno es excelente, muy variado, con zumos naturales, repostería muy buena y alimentos de gran calidad. La playa está a un pequeño paseo de 5 minutos, una zona muy agradable a 5 km del centro de Marsella con variedad de restaurantes para salir a la cenar. La limpieza del hotel es muy buena, así como su decoración, moderna y confortable. La cama king size es muy cómoda. La tv de pantalla plana dispone de menú donde puedes disponer (de pago) películas de actualidad o música. El personal del hotel es muy amable, pueden atenderte en español si así lo deseas. El portero te aparca el coche en el parking (si quieres) y te lo saca cuando se lo pidas. Es curioso que de la grab variedad de canales de la tv, la tv española brillase por su ausencia...A Unos amigos que viajaban con nosotros con reserva de habitación superior les correspondió una habitación con el baño para minusválidos, por lo que no pudieron disfrutar de bañera ni muebles en el baño. Solicitaron el cambio pero el hotel estaba lleno y no fue posible. Aún así opino que el hotel debería haber compensado de alguna manera la incomodidad de dicho baño.
1 of 1 people found this review helpful, did you?
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8.8 |
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Jesus
Young couple
PAMPLONA,
Spain
August 17, 2011
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Hotel muy moderno (5 años) servicio excepcional habitación perfecta cerca de la playa No hay disponible ningún canal de tv en español
1 of 1 people found this review helpful, did you?
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10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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