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The Black Swan Hotel

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Newest reviews for 17 Burgate

  • Alan
      Australia
    August 24, 2014

    This establishment is well located in the town, with polite, attentive owners resident on site. Could not fault anything with our stay.

    Not aware of anything to not like.

    10

  • Valerie
      United Kingdom
    August 23, 2014

    Lovely room, great location ,all that you wish from a place to stay.

    Nothing

    10

  • Anonymous
      United Kingdom
    August 19, 2014

    Everything was perfect.

    Nothing!

    9.6

  • Mark
      United Kingdom
    August 11, 2014

    Lovely boutique property with friendly welcoming owners. Really appreciated the welcome tea and cakes and hope to stay longer next time.

    10

  • Anonymous
      United Kingdom
    August 5, 2014

    The location, cleanliness, staff, building and general ambiance of the surroundings.

    The later check in time.

    8.3

  • Peter
      United Kingdom
    August 4, 2014

    Peacefull, quiet, 2 mins from town center.

    Nothing

    8.8

  • David
      United Kingdom
    August 4, 2014

    everything

    nothing

    9.6

  • Dorota
      United Kingdom
    July 31, 2014

    Genuine hospitality of proprietors, Easy to find, pretty location, sunny, unflappable reception, despite the fact that our emailed request concerning our dog had not reached No17 in time, Generous bed and toiletries, good eggs for breakfast, decent conversation, homely unpretentious pictures in the hall, car park within easy reach, truly excellent Indian restaurant for dinner within walking distance.

    My husband and I liked everything. However, our dog Olga the borzoi - a sight hound, aged 11, did not think much of the cat statue on the garden stairs. The live resident ginger cat moved away, eventually, but the statue just stood there. Olga thought it quite menacing, even without hissing and back arching. In other words, there was really nothing there to dislike. (Olga got over the statue as soon as she fell asleep.)

    9

  • Rosemary
      United Kingdom
    July 9, 2014

    Suite excellent. Breakfast extremely good Ideal location, lovely village Hosts very welcoming Faultless

    10

  • Paul
      United Kingdom
    July 7, 2014

    Beautiful, comfortable and large room. Well appointed and immaculate bathroom. Lovely garden. Easy parking. Friendly and considerate hosts. Will definitely return.

    Nothing.

    10

  • Elisabeth
      United Kingdom
    June 29, 2014

    We stayed in the delightful cottage at 19 Burgate. It had everything we needed and we had a lovely welcome cake & bottle of wine. It was an easy walk to the town, castle & the station for the trip to Whitby

    All great

    10

  • Stephen
      United Kingdom
    June 14, 2014

    Truly excellent, V.Good breakfast, very comfortable bed, lovely private garden, private parking etc, etc, etc. It's very good.

    Nothing

    7.5

  • Alan
      United Kingdom
    May 23, 2014

    We requested an extension to our stay, but could not be accommodated in the B&B so was offered 4 nights in recently refurbished adjacent 1 bed cottage, self catering. Was totally satisfactory, and have no hesitation in recommending it to others.

    nothing to dislike

    10

  • Louise
      United Kingdom
    May 18, 2014

    A lovely welcome with tea and cake in the garden as we arrived.

    9.6

  • Chris
      United Kingdom
    May 9, 2014

    Liked absolutely everything. Owners went way above and beyond what any other B&B owners have done in the past. Will probably always use 17 Burgate as the yard stick now.

    Booking.com! I ticked the box for B&B with breakfast but the booking went through without breakfast. Owner rectified this though.

    10

  • William
      Netherlands
    May 4, 2014

    A great hotel. Cosy, but really well run. Highly recommended

    9.2

  • David
      United Kingdom
    May 1, 2014

    I stay in hotels around 70 nights a year and never, never leave reviews as it's one of the items I'd put in room 101 being constantly asked to review every service, delivery etc. However this place is just superb and well worth a mention. I will be back

    10

  • Mark
      United Kingdom
    April 26, 2014

    Absolutely fantastic stay. Very clean, beautiful rooms and excellent service made us feel very welcome. Will definantly stay again soon.

    9.6

  • Nicky
      United Kingdom
    April 24, 2014

    Friendly and amenable hosts and a wonderful ensuite bedroom.

    It was difficult to connect to the wifi in the bedroom but the B&B only advertises wifi in public areas so I suppose I should be delighted that I could connect at all from the comfort of the bedroom!

    9.6

  • Catherine
      United Kingdom
    April 15, 2014

    the manager was very friendly and welcoming with a lot of local knowledge the rooms are well equipped and very comfortable breakfast was excellent with all local produce and plentiful would defenatly go back

    nothing

    10

  • Daniel
      United Kingdom
    April 11, 2014

    Location, staff, Breakfast, facilities, cleanliness, comfy bed. Warm friendly environment.

    9.2

  • Pauline
      United Kingdom
    April 11, 2014

    The warm friendly welcome and tea and cake. Lovely clean room and fabulous bathroom The bar and lounge The individuality of the whole place

    9.6

  • Hilary
      United Kingdom
    April 9, 2014

    Lovely hosts Spacious room Excellent breakfast with good quality local produce Good parking facilities

    10

  • Alison
      United Kingdom
    March 26, 2014

    Hosts made us very welcome.

    Wi fi hit and miss. For price breakfast should be included.

    7.1

  • Jamie
      United Kingdom
    March 25, 2014

    Very welcoming, clean, tidy. Great stay!

    10

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