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17 Hertford Street, Westminster, London, W1J 7RS, United Kingdom – Show map
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48 verified reviews
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17 Hertford Street's staff speaks: English
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WiFi is available in all areas and is free of charge.
No parking available.
Grocery Deliveries, Concierge Service, Babysitting/Child Services, Dry Cleaning, Ironing Service
Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 4 years stays free of charge when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Please note that check-in and key collection take place at: Mayfair House. 22-28 Shepherd Street, London W1J 7JH.
Based on 48 reviews
Value for money
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Everything was perfect. Small elevator is not a problem for 2-3 people.
Only one concern is that they locked 500 GBP on my card instead of 300 announced by booking.com. The day before leaving I asked to unlock this amount in the morning next day. They had to check the room in the morning. Next day no one was aware of it and the amount was not unlocked.
Perfect location, nice staff
Picture shows a different standard then you get - and the carpet needs to be disposed of. Wooden floors or tiles are easy to clean!!!!!
The location was excellent just 2 blocks north of green park and 2 clocks east of Hyde Park. The tubes were close by as was the hard rock cafe
The hotel felt old, with many things that did not work. The ceilings were very low and I bumped my head often. It had the smallest elevator I have ever seen. The bathroom was a joke with the shower rack hung on by wires, and a curtain that was too small.The AC rattled badly and kept me awake at night
Near tesco Hyde park Oxford st
It is very small No recption Lift very small
Location is great, in a v stylish location closer to the action
No service at all...but if u aske u will get
The staff accommodated our requests without any delay or any extra cost. The flat was tastefully decorated, clean and comfortable. There are plenty of places to eat and drink in the square just by the corner. The location is excellent.
We booked the flat for 3 people thinking that there was a sofa bed in the living area so our kid would sleep in a separate room but this was not the case. When we arrived the third bed was not in the flat and we had to ask for it and of course it had to be in the main bedroom. We still had a good time.
Location and friendlier staff especially Osman, he is the star of the entire staff. Osman in my opinion was the hardest working staff I've ever experienced using bookings
Lack of English based television programming. There were approximately 200 channels all in Muslim based languages.
The location is excellent
Found piece of crisp under the sofa and boarding pass on the chair.There was a 10 ml bottle pf shower gel for three people , The oven didn'twork,the lamps in bedroom didn't work,we only had two towels for three people
Location is ideal for central London only minutes from Hyde Park by foot
Basic facilities and even then some items didn't work. Very confusing to find actual flat inside building and no directions given by staff. Lighting tripped on second night and was told that to reset it I would not be able to use the kitchen light. Bathroom smelled of damp. Wifi very slow especially for central London.
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