Jurys Inn Newcastle

Location was excellent

The hotel was clean fresh and airy

The prices in the hotel bar- £14.40 for 2 double vodkas and Irn-Bru. Extremy expensive.

The reception staff were very informative and helpful. The service in the bistro was friendly and speedy.

Prior to arriving I was not aware that this was a popular venue for stag/hen parties and was slightly put off by the large crowd of noisy people in the bar just off the reception areawhen I checked in mid afternoon. However we were not disturbed in any way during our stay.

the fact that the hotel was very central 5 mins walk from centre and station atmosphere in hotel was good (we stayed for a hen night)

the proximity to the metro arena & city centre

Excellent location and within walking distance to train station. Helpful reception staff.

Stayed just the one night and preferred to have a drink in hotel bar later in the evening. Would suggest there should be more than one person serving in bar and especially at a weekend.

Central location, nice bar food, good staff

High cost of internet, no Free Wifi. On the morning maintence knock on my room door and came in just briefly,,,,,,,but why ?? could tey ahve not waited til I checked out ??and then after they left my door was unlocked,,,,,,,I didnt think of that til later !!

Friendly staff, nice breakfast, bar snacks offered a good range. Room was comfortable with plenty of mirrors, and with a good view.

Could be noisy on lower floors (traffic noise). On the weekend there are large groups of stag/hen parties. Could put more toiletries in rooms (only liquid soap on offer).

The hotel room was clean and really comfortable, the facilities were also really good in our en-suite

We did order some food from the tray service at the Hotel food, but we barely ate any of it as it was very poor and tasted horrible, would definately not recomend the food to anyone there although the rooms themeselves were good and the facilities were good

it was very clean and friendly good prompt service from the reception staff and the rooms had all you needed to be comfortable beds and pillows were of good quality

yes the bar staff spent to long talking to you and kept coming bak to the table with useless conversation put us off going back to the bar the next day

The staff were on the whole friendly and efficient

Compared with other hotels of its type and price I found it lacked character and luxury, primarily because it gave the appearance of having been fitted out on a budget. The foyer was adequate but not at all"special" or inviting. The room/bathroom was also basic - a bar of soap would have been nice as would a lavatory brush. The audio-visual provisions would not have been impressive 5 years ago.

We enjoyed our stay at the Jurys Inn Newcastle as it was close to the shops and the Metro arena. The hotel was lovely and the staff very helpfull rooms very comfortable. Would definatley stay again.

I did not like the idea that we were charge nearly £20 for breakfast whether we had Full or Continental breakfast & we were not told this each morning as we arrived in the dining room.Also on our account there seemed to be a VAT charge of 20%.