39 Suites  

Location is handy for west end. Plenty of options near by for restaurants / supermarkets

Room was very basic. Table was a piece of wood on a hinge which declined at a 15 degree angle from a wall. didn't bother trying to use it. Bathroom was shabby.

The noise in this hotel is unbearable. The water system works off a pump and every time somebody runs a tap, flushes a toilet or takes a shower, a really loud noise happens. It is constant and very intrusive. The management must know about this. They should not be allowed to rent out rooms next to the system. It is impossible to relax, it sounds like somebody is turning a hairdryer on in the corner of the room, every 5 minutes. Do not stay at this hotel. I barely slept a wink. Very angry.

The room was always cleaned and looked good every day.

No clock and not enough room to unpack your cloths no dressers and not enough hanging area.

The room I stayed in was very clean and well presented. I wasn't expecting towels and toiletries which was great. The little kitchen area was very good and compact. Bathroom again was very clean and compact, had everything I needed for a night's stay. The location was brilliant, right around the corner from the tube and all the shops. I only came across one member of staff, Roxanna, who was very helpful and courteous.

There was no access by lift to floor four where I was staying so I had to carry a heavy bag up and down the stairs.

5 minutes walk from Bayswater Tube station

Wi-fi connection, every day cleanings

Very nice place to stay especially for the family group. So close to the hyde park, underground stations, groceries shop, souvenir shops, several halal food restaurants (for muslim) and the city centre.

The elevator has a little bit of problem. Need to check the elevator electronic system especially the button. For emergency case, no telephone no to contact inside the elevator.

Good location. Decent rooms for the price

Absolutely horrible service! All the front desk ppl were rude and totally unfriendly. When I checked in, my room did not have a duvet and when I went down to complain, the woman acted like she was doing me a favour by giving me one!! Stay here ONLY if you want a convenient roof over your head not if you want any kind of help/support from the staff

Good position near Hyde Park.

Hotel is run by foreigners unable to speak good English. The linen, furnishings, carpets, crockery and cutlery were tatty. We felt we paid too much for the below average standard of accomodation.

None of the solo facilities as advertised was in the room, no cooker, no microwave and iron broken. Staff wouldn't help or move me in a different room. Very poor service will not stay there again.

Good for stay when you are having a business trip of even a family trip. It is very close to two metro stations (Queensborough and Bayswater). The place is very lively with tourists buzzing around. Access to cheap indian, malaysian and chinese buffets.

I was booked for 3 days. Hotel staff refused the possibility to cancel the last day and insisted that I pay for all three days. This is against the rules. And the person at the desk refused to listen and was rude, threatening to charge my card for one day and refusing reservation.

Very close to the Tube, Hyde park, nice neighbourhood, kettle, microwave in the room, good bathroom, air cond

The view from the room - not on the street, but inside the brick well!!!