Hotel 43 London  

The location was ideal for our purposes.

The staff members were sullen, unhelpful, one step away from showing contempt for the guests.We were met, late at night, by a demand for full payment - or leave; your booking says clearly that payment must be made 'during' the stay, NOT at check-in; the sullen receptionist simply said that 'hotel policy has changed'; the implication was "No pay, no room; get back on the street" at 11 pm. This place should be avoided by all who want a warm welcome by knowledgeable staff.

Excellent location - close to Bayswater and Queensway tube stations, shops and cafes. Staff was helpful and offered some good advise about travelling in London. Breakfast was included in the hotel price and it was value for money - small but decent selection (no warm food though). Studio rooms are equipped with a small kitchenette and the rooms are spacious (by London standards).

The studio rooms are located in a separate house and called Suites39 (we were not informed about this during the booking). Cleanliness was very poor, rooms and bathrooms in need of refurbishment. Shower door fell off when trying to close it - almost cut off the toes. Bedding and towels were worn off. Free wi-fi only worked for one day only out of five. Breakfast is served in Hotel43 so a walk through the street is required.

Good location. Reasonable rates for location

Room rather cramped. Requested a twin room and got a triple. Information on facilities out of date

Location was very good.

Breakfast was bad.

Location is nice, close to Hyde Park and Queensway Tube station. The size of the room is good, considering you're in London. Free wifi internet works well in the room, which sadly is not true in all hotels.

Maintenance of the room is not perfect, shower was broken amongst other small problems. I booked Hotel 43 but ended up in 39 Suites, a couple of doors away, although breakfast was in Hotel 43. No big deal but this should be made clear when you book.

Very clean. Air conditioned.

Very basic. No spark of interest or courtesy from staff. Uncomfortable bed.

Nice clean rooms

The only thing I can say good about this hotel is that the staff let me and my girlfriend change room after a very bad experience on our first night in the hotel. Still this did not make up for the rest of our stay.

Firstly as we arrived at the hotel we noticed it was situated next to a hostel/backpackers. Here there was large groups hanging around outside the hotel and making lots of noise. The staff were not helpful at all. We had 3 nights booked in total, our first night was in room 101 which I advise anyone staying here to stay well away from this room. It is situated at the top of the stairs where everyone must walk past to access their room, secondly there is no open window and makes the room feel very confined. Also there were air vents in the walls so we could hear a lot of noise from the hostel and other rooms. Finally pigeons woke us up at early hours as they were situated on the roof of room 101. In all fairness we were allowed to swap room and were put in 203 at the front of the hotel which was much better but still did not look anything like the pictures show. There were alot of water leaks around the hotel giving a damp smell. I would definitely not recommend this hotel to anyone and feel this was way over priced. Iv stayed in hostels with better conditions.

Staff were happy to provide extra pillows for my pregnant partner

Breakfast was below par- stale croissants, bad service. When I asked for a cup of tea I was brought a cup of hot water and a packaged tea bag and ut milk carton. Initial receptionist was very unfriendly and stand offish

Perfect for last minute West London accommodation. V close to Hyde Park, good breakfast. Room clean & tidy, and even taken the time to sculpt the towels into flowers and swans!!

The bedroom was clean and quiet. The bathroom was new and also clean. The hotel staff were friendly and helpful. The breakfast selection although limited was quite good. The hotel represented good value taking London prices into account; and the location was excellent.

While the bedroom was well heated there was a persistent draught from the single glazed window, which unfortunately affected the bed. Most probably not a problem in the summertime but locating the bed away from the window would help a lot.

Nothing. The hotel staff were rude and very unwelcoming

I spent only one night and they refused to refund for the nights I didnot stay after I had given prior notice on d day I checked in that I plan to stay the three nights. I think that's criminal