62 Castle St  

The room was very good - bigger than expected.

The room was a bit dark as the windows were small. Ceiling could have been repaired a bit better but overall good value for money

Excellent room & great location.

perfect location for centre of the city everything within walking distance. Hotel was very comfortable and all staff very helpful.

Staff were spot on

Car park facilitys

Staff very helpful and friendly ,hotel very nice and clean with a great location to the city centre.

we were greeted by the receptionist who was very friendly, our room wasnt ready but we stored our luggage whilst we went shopping. when we came back , our room was stunning, bed on a stage and steps going down into a lounge area. the wine in the ice bucket turned out not to be ours, but the hotel staff gave us a complimentary glass of wine for the mix up. we thought this was exellent customer service. will definately stay here again.

Secon time back, stayed in a different room this time but was equally as good as the last time. Had breakfast this time, cooked breakfast was good, service not so (see below). Again the night porter was very friendly, he even remembered us, he is a credit to the hotel. Would definately come back.

We decided to pay £10.00 extra each for breakfast, as a 3* hotel I expected more fromt he buffet but it was very limited. The waitress did not smile or attempt conversation with us at all. Very dissappointing and took the edge off this stay. Also with 3* did not expect to take my cup to the buffet every time I wanted a cup of tea. However the Night porter, room and cooked breakfast were fab.

All the staff were fab, hotel room was amazing, never felt so relaxed

Split level rooms Mirrors Location Staircase

Lighting made it difficult to get ready anywhere but the bathroom.

The initial impression of room was excellent, the location was right in city centre, which is what I wanted as due to medical condition, I am unable to walk long distances.

The only real problem we had with room was also due to location, as my wife was woken at approximately 2am by the noise of street cleaners/bin wagons and this ultimately spoilt our stay. I'm not sure if it gives right impression, but some pairs of disposable ear plugs could be available in room to aid people wanting to avoid the early morning noise issues. we would recommend 62 castle street but warn about noise and tell people to take plugs

The design comfort facilities and size of the room

Just a couple of minor points - there were no shelves eg to lay spare clothes on - although there was a drawer unit the drawers were quite small the spout of the tap in the hand basin was very close to the bottom of the basin and not convenient for washing and very difficult to fill the kettle other than that everything was excellent

The look of the hotel and it's location

There was no residents bar so when we returned from our night out we couldn't get a drink

Stylish, welcoming and great location. Would definately stay again.