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Abbey Hotel23 Wood Lane Shepherds Bush, Shepherds Bush, W12 7DP London (Show map) Pleasant, Score from 95 reviewsLess than a 5-minute walk from the O2 Shepherd’s Bush Empire, a music venue, the Abbey is just 1300 ft from the Westfield London Shopping Center. Free parking is available at a nearby location and this hotel provides a 24-hour front desk and free Wi-Fi. Bars and restaurants are in the immediate area and Shepherd’s Bush Market Underground (subway) Station is just 1000 ft away. Hyde Park, Marble Arch and Oxford Street’s shops are all within a 20-minute tube (subway) ride. Queen’s Park Rangers Soccer Club and the Olympia National Exhibition Center are both a 5-minute taxi ride away. A TV is included in each basic room at the Abbey Hotel. All rooms also have a private bathroom. Hotel Rooms: 17
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Total Hotel Score:6.1
Based on 95 reviews Guest reviews are written by our customers after their stay at Abbey Hotel. |
Score breakdown
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Anonymous
Solo traveler
United Kingdom
December 21, 2010
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Great location, go outside and cross the road, you will be at Westfield, convenient for shopping. The Wifi went down and unable to find somebody to fix it, brought me inconvenience when I needed Internet access
2 out of 2 people found this review helpful, did you?
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7.1 |
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Anonymous
Group of friends
Australia
November 4, 2011
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Broken fittings, delapidated room, major re-building going on.
1 out of 1 people found this review helpful, did you?
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3.3 |
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David
Solo traveler
Gymea,
Australia
September 19, 2011
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Stayed at the Abbey Hotel Sept 2011. The only hotel I have ever stayed at that did not have tea and coffee facilities (manager used current renovations as excuse - go figure). TV did not work, pillows were more like sacks, and the bathroom was closet like although new, and the phone could not be used to access outside lines (despite this listed as a feature along with tea/coffee facilities. Staff were friendly although more out of apology than anything. Hotel should be renamed "Shabby Hotel" Definitely not of three star standard as reputed. Disapointing.
1 out of 1 people found this review helpful, did you?
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3.8 |
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Melchor
Mature couple
london,
United Kingdom
August 2, 2011
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I like the location as it was near shopping malls and parks and buses are accessable tube as well.internet access ok I should say it is the dirtiest place ive ever stayed here in uk. We have not sleep because there are bed bugs on the beds. We tried to sleep on the floor but they are still there. I came out to see a staff to complain but reception is closed light is closed too, was embarrassing to my partner.I Stayed there to kill bad bugs television too small and only selected channels available although you are you are holding a sky remote control. No glass to use to drink or to use to brush your teeth. I did not get my moneys worth
1 out of 1 people found this review helpful, did you?
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2.5 |
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Anonymous
Family with older children
United Kingdom
January 31, 2012
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Unfortunately nothing much. The staff seemed ok but only saw them for 2 minutes. Didnt like the rubble at front of hotel. The fact that all they were intrested in was the money. Didnt want to take a credit card asked for cash for room before we'd seen it. No customer service. Not a hotel or b & b just a crash pad for a night dont have any expectations. Booked it because minutes from o2 . saw concert came back sleot in clothes. Drilling and building noise started at 8am. They are building and extension out the back. The window in room didnt close handle broken left on cill quite dangerous as window open wide and there was a sheer drop to ground - not suitable for children. It was grubby and couldnt wait to leave the next morning. If you're going to a concert and need to stay overnight go somewhere else wish I did.
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4.2 |
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Anonymous
Young couple
United Kingdom
January 3, 2012
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Very basic but did what was needed. The bathroom was very very small and could have been cleaner but overall was a reasonable stay for the money
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5.8 |
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Jeremy
Family with older children
Bodmin,
United Kingdom
January 2, 2012
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Value for money and location Hard pillows and very squeaky bed. Decor needs updating.
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7.5 |
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Anonymous
Group of friends
United Kingdom
December 23, 2011
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the plugs did not work in our room but apart from that all was good
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9.2 |
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Anthony
Solo traveler
Belfast,
United Kingdom
December 12, 2011
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Price Very basic. Only virtue was price. Damaged decor. Only one thin pillow on bed. Very cramped bathroom.
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6.3 |
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Anonymous
Group of friends
United Kingdom
December 8, 2011
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It's location to Television Centre. We were there for a show on the Saturday night and the hotel offered clean convenient no-fuss accomodation which was ideal. We would recommend it to anyone going TV Centre
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7.5 |
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Michael
Mature couple
bristol,
United Kingdom
December 7, 2011
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The only reason I would stay at this hotel again is because it is close to the bbc studios I found that not having any Tea or coffee making facility in the room very upsetting I would give this hotel 0 out of 10.Plus one other thing that it was a cold December day and no heating was and with a window which Would not close didn't make it any better but owing to the fact I was there for only one night I did not mentioning anything to the proprietor
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5 |
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Ruth
Group of friends
St Austell,
United Kingdom
December 6, 2011
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Friendly staff. Brilliant that you can park car safely just 10 mins walk away. Was easy to get to and close to train station and huge mall right opposite. Comfortable room and beds. Could do with a bit spent updating it, had to hold shower head as it couldn't be fixed but didn't worry me just for an overnight stay.
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7.5 |
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Anonymous
Young couple
Malta
October 5, 2011
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The Location Beds are not comfortable; pillows were uncomfortable; shower was not user friendly; no breakfast services; very small and difficult to manoeuvre large luggage.
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5 |
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Anonymous
Solo traveler
Brunei
October 3, 2011
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Very bad check in service & please dont go anybody !!!!!!!!!!!!! Very very very very bad hotel & bad sevice !!!!!!!
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3.8 |
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Richard
Solo traveler
Solihull,
United Kingdom
September 19, 2011
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Price and comfort of the mattress
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6.7 |
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Anonymous
Solo traveler
United Kingdom
September 18, 2011
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Directly opposite Westfield shopping centre, perfect for shopping & dining out The bathroom was very small, it was a tight squeeze to fit into the shower, a larger person would not manage it.
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5.8 |
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Anonymous
Solo traveler
Moldova
September 17, 2011
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Well it is situated near a big shopping center Westfield , there are 2 station nearby . The room in which I stayed had a wc and shower . Access to the internet was good =) The room was small , dirty and not ready for a new guest . Everything seems to be dirty there . Is a family business and they really do not care about their guests . I did not have breakfast. And now they fix something there so the whole day there is a great noise and dust . Next time I'll find a short term studio or something like this because the hotels for this prices are very degraded . I felt lonely and sad there .
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3.3 |
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David
Solo traveler
Weeley,
United Kingdom
September 12, 2011
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Convenient to London Underground at Wood Lane and opposite Westfield shopping centre. Room clean but decor and bedding tired. Plenty of clean towels. Offers fair value for money but hotel doesn't look inviting. Hotel undergoing building works as can be seen by pallets of bricks outside entrance. No Tea and coffee making facility in room. Basic small room with tiny en-suite. Generally tired decor. However, it is about average for the price.
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7.1 |
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Jürgen
Group of friends
Essen,
Germany
September 1, 2011
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Bus and subway nearby.
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4.6 |
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Elena
Solo traveler
Sofia,
Bulgaria
August 25, 2011
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got a really nice loft room; the lady was helpful; hotel is near to the tube and the training center I was visiting. no coffe making facility in the rooms, bed bugs - got bitten on the face (from pillow); no WiFi; too much noise from the street - window panes are not insulating the noise; breakfast from 0830 to 0930 - too tight; only soap in bathroom; they refused payment with card - asked for cash and even said that if paid by card price will be higher because of tax.
Did you find this review helpful?
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4.2 |
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Anonymous
Group of friends
Czech Republic
August 23, 2011
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bed bugs!!!!!
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5 |
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Anita
Family with older children
Rivoli (Torino),
Italy
August 3, 2011
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Location right across from Westfield Shopping Mall. Very strict about check out time and paying immediately at check in.
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6.7 |
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Faimah
Family with older children
canterbruy,
United Kingdom
July 29, 2011
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The room was so tiny... Staff were not polite and were not helpful
Did you find this review helpful?
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3.8 |
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Anonymous
Solo traveler
Germany
July 4, 2011
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Staff was very friendly Bathroom wasn't very clean, blanket was a bit dirty
Did you find this review helpful?
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6.3 |
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Kevin
Group of friends
Lowestoft,
United Kingdom
July 3, 2011
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If your stuck for diggs and need a place for 1 night it's ok to slum it for 1 night No car park but the owner took us on a 40 minute round trip to find a space then we ended up parking at the shopping centre costing £18 till the morning. The room was old and dated, not worth the money.when we turned up the place was a building site and we hoped we had the wrong place.. Complete disaster.
Did you find this review helpful?
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5.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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