Abbey Hotel  

Great location, go outside and cross the road, you will be at Westfield, convenient for shopping.

The Wifi went down and unable to find somebody to fix it, brought me inconvenience when I needed Internet access

Stayed at the Abbey Hotel Sept 2011. The only hotel I have ever stayed at that did not have tea and coffee facilities (manager used current renovations as excuse - go figure). TV did not work, pillows were more like sacks, and the bathroom was closet like although new, and the phone could not be used to access outside lines (despite this listed as a feature along with tea/coffee facilities. Staff were friendly although more out of apology than anything. Hotel should be renamed "Shabby Hotel" Definitely not of three star standard as reputed. Disapointing.

Very basic but did what was needed. The bathroom was very very small and could have been cleaner but overall was a reasonable stay for the money

the plugs did not work in our room but apart from that all was good

It's location to Television Centre. We were there for a show on the Saturday night and the hotel offered clean convenient no-fuss accomodation which was ideal. We would recommend it to anyone going TV Centre

Friendly staff. Brilliant that you can park car safely just 10 mins walk away. Was easy to get to and close to train station and huge mall right opposite. Comfortable room and beds.

Could do with a bit spent updating it, had to hold shower head as it couldn't be fixed but didn't worry me just for an overnight stay.

Very bad check in service & please dont go anybody !!!!!!!!!!!!!

Very very very very bad hotel & bad sevice !!!!!!!

Directly opposite Westfield shopping centre, perfect for shopping & dining out

The bathroom was very small, it was a tight squeeze to fit into the shower, a larger person would not manage it.

Convenient to London Underground at Wood Lane and opposite Westfield shopping centre. Room clean but decor and bedding tired. Plenty of clean towels. Offers fair value for money but hotel doesn't look inviting.

Hotel undergoing building works as can be seen by pallets of bricks outside entrance. No Tea and coffee making facility in room. Basic small room with tiny en-suite. Generally tired decor. However, it is about average for the price.

got a really nice loft room; the lady was helpful; hotel is near to the tube and the training center I was visiting.

no coffe making facility in the rooms, bed bugs - got bitten on the face (from pillow); no WiFi; too much noise from the street - window panes are not insulating the noise; breakfast from 0830 to 0930 - too tight; only soap in bathroom; they refused payment with card - asked for cash and even said that if paid by card price will be higher because of tax.

Location right across from Westfield Shopping Mall.

Very strict about check out time and paying immediately at check in.

Staff was very friendly

Bathroom wasn't very clean, blanket was a bit dirty

The manager was really nice, and having the breakfast included with the stay is a godsend. We were spending the weekend for a concert at the o2 Shepherd's Bush Empire concert hall, and I think the location of the hotel turned out to be optimal for the plan, so I can recommend it to anyone whose trip revolves around a show there.

The bathroom was small and didn't feel isolated enough from the rest of the room, although the shower was big and comfortable.