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23 Wood Lane Shepherds Bush, London, W12 7DP, United Kingdom – Show map – Subway access
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235 verified reviews
They speak your language!
Abbey Hotel's staff speaks: Italian, French, Spanish, English
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WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is needed) and charges may apply.
Car Rental, Currency Exchange, Baggage Storage, Babysitting/Child Services, Dry Cleaning, Fax/Photocopying
Non-smoking Rooms, Heating, Air Conditioning
Italian, French, Spanish, English
2:00 PM - 12:00 AM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Cribs are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 236 reviews
Value for money
Show reviews from:
In a quiet area of Shepherd's Bush, this hotel has large rooms and on-site parking. It is about 1 mile from Westfield shopping center, and a short walk from a selection of bars and cafes.
Score from 338 reviews Review score
Grantly Hotel provides accommodations with breakfast included across from Shepherd's Bush Common in London. Shepherd's Bush Underground Station is just a 5-minute walk from the hotel.
Score from 624 reviews Good
A 5-minute walk from the Westfield Shopping Center, Dorsett Shepherds Bush provides elegant hotel accommodations with an Asian influence.
Score from 700 reviews Excellent
Spread over several buildings, the Hotel 65 has a 24-hour reception and rooms with free Wi-Fi, and is just a 10-minute walk from Olympia Exhibition Centre and Westfield Shopping Center.
Score from 613 reviews Review score
Very clean and warm.
Mattress springs nearly gone. Could hear people talking in next rooms.
Small, convenient, clean and comfortable room. Absolutely no problems with the stay.
Was cold upon first entering said room, but then was sorted out by staff.
The service was terrible. I was told I didn't have a booking. When we convinced them we did have a booking we were asked for cash and told we couldn't pay by card. The web site said there was parking but the parking is in the shopping centre across the road and was difficult to access. Our room was at the top of a very narrow staircase that we had great difficulty negotiating with heavy suit cases and the one member of staff we saw wouldn't help us. Finally there were no lights on the stairs at night and we had to leave very early to catch a bus. I wouldn't recommend this hotel.
Bit noisy outside at night when trying to sleep
bathroom had not been cleaned after use by a female who left sanitary products in it.
It was near everything
Rooms were small
Shower rooms needs more cleaning .dusting needs attention
Showers too hot for comfortable use.
Good location, friendly staff
Hot only shower, rather loud
Good location, easy to find. Overall I guess it's what you expect for a cheap price.
Staff were rude and tried to make us pay in cash. No hair dryer and informed that our room was the only one without one but that was tough. Cleanliness not great with a brown stain on the wall.
The room was fine and had been recently refurbished. The staff were pleasant.
Breakfast was not available at the hotel apparently due to the owners recently having taken over. Despite booking through Booking,Com 2 months in advance the hotel claimed initially to have no record of our booking. However a satisfactory room was identified adter some discussion.
Not far from 2 different tube station and in front of Westfield mall. Close to QPR stadium.
Very small bathroom with poor lights. No lights close to the bed. Last floor without lift and very small stairs. Basically no people in the reception. Cold air passing thru the door room.
Close to bush hall
No soap/shampoo Some dust,
Was clean no nonsense and readily available. I felt very comfortable.
Workmen started drilling and shouting in hotel at 8am. Water too hot to have a proper shower.
We were able to check-in before 2pm, because the room was already ready. The room is very small, and so as the toilette, but fair enough to have a good rest for the price. I thought it was good, because is very close to the tube (Shepherd's Bush), and there's a huge mall in front of the hotel (Westfield).
The staffs are friendly, but they are not always in the reception, so for check-in and check-out, sometimes you have to wait for them to show. The wi-fi signal doesn't work on the rooms, only on common facilities.
This is really a classic stop over more than a classic hotel. That said, it does what it does very well. You check in, pay, then you don't see a member of staff again. Which was a shame because I couldn't get the BBC for love nor money, on the telly; which was quite ironic given that it's situated in Wood Lane! :-). But hey; as I said, it was a stop over; I checked in, went out, came back, fell asleep, woke up and left. If that suits your trip, then this is as good as anything else.
No bbc on the telly.
Location was ideal for what I was doing at the time, travelling solo no dramas.
The stairs!! But the lovely chap did carry my luggage up so I shouldn't complain.
The gates at the front of the hotel are very nice
Room didn't smell great Room was dusty / dirty The bin hadn't been emptied Right opposite Westfield shopping centre, great if you here to shop, not if trying to sleep next to a main road.
I liked absolutely nothing Bout this hotel wouldn't even consider it again if I was desperate
This place should not even be labelled a hotel it's far from it... Place is so small and clostraphobic it's basically a house I even tried to move to different hotel it was that bad! Not even proper beds they are like something from a caravan! Total rip off
Stayed the night for a show at Shepard's Bush O2, brilliant location only about a minutes walk away so great if you are seeing a concert/gig that may run late. Receptionist was absolutely lovely. Brilliant for a couple of young female students who wanted somewhere good value for money, in a great location that they felt safe getting to late after a show.
Only downside was that there was a bit of construction next door which woke us up in the morning about 9am
Cheap, good location near the underground and across the road from the quite stunning Westfield Shopping Centre.
Bad hygiene, television didn't work, uncomfortable beds, had to ring the doorbell for 5 minutes upon first arrival because the only member of staff was still asleep. Nice enough fellow though, his English was somewhat lacking.
Comfort Rooms Price Pleasant staff
Erratic wi-fi connection (or lack of) in rooms. Had to enter the corridor to use wi-fi. Thin walls.
pulled up the bed sheets to find an ear wig crawling under the sheets, needless to say it was a very uncomfortable nights sleep. the following day another dead earwig was found inside a shoe which was kept on the floor that night, makes me think how many were actually in the room. no breakfast offered and no additional facilities, very old and needs modernised with paint new furniture and carpets
Close to a huge shopping mole and a station.
Hot room because of no air conditioning. No wi-fi. Towels were not changed. Noise from nemxt rooms.
Clean, close to tube and bus - good easy to find location
Wireless was patchy in the rooms.
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