Best Western Abbey Hotel  

Location

The rooms were incrediby hot and noisy at night. The lift was out of order and none of the staff offered to carry bags to the 2nd floor.

This Hotel is over priced , rooms tiny, too hot due to plastic bedding , tv is tiny , there are so many better hotels to stay in , I moved after 2nd day as such a horrible place , I wouldnt stay here at all , over priced for what it is, needs to be decorated

Good location with friendly staff. Well kept simple accommodation. A good base for exploring Bath. Would probably stay here again.

A little on the expensive side for a hotel of this quality. Over a hundred pound per night for fairly basic accommodation. Breakfast not included but could be added for £16/head!!! It would have to be very very good for that.

Would not stay there again or recommend it as the staff are not very friendly & the breakfast (although not included) was appalling 2 poached eggs in a dry piece of toast for £5.95 ! Also parking at a local car park costs £12 per day & we had to wait almost half an hour for a space.

The staff were very helpful and professional and the location of the hotel was excellent.

The lift was out of order for the duration of the weekend and with the room being on the third floor, it was very difficult with luggage and shopping bags. The bathroom was very tired looking and the shower was more a trickle than a shower. Due to bad pressure it was also very difficult to balance the hot and cold water. These problems would have been irritating had it been on a budget price, but it was a high room rate and certainly not worth the money. However, the location was superb.

Most convenient position and size of room was very good as was the décor, also the lounge area very pleasant and luggage store really convenient.

Because of its central position in the city it was rather noisy at night, which was not at all the fault of the hotel and was more than balanced out by its convenience. The food was rather disappointing for the price.

Not much only its city centre location.

It has a four star rating which I find hard to believe,room was only adequate with poor facilities within the room.The price could not be considered value for money as general facilities in the hotel are poor and the whole place is really in need of major investment.

Lovely big room, character property typical of Bath, and nice setting. Good breakfast. The lift was broken when we arrived and the receptionist asked if we wanted to move rooms down to a lower floor, which we did. Staff carried our heavy bags to the room.

Pillows were not the most comfortable. The hotel does not have a car park (which we knew about) and the public long stay ones are some distance awayv(which we were not prepared for). We walked to the hotel not realising how far it was leaving our bags in the car and then got in a taxi close to hotel to collect them as it was raining, this added £10 to the cost of the quite expensive stay.

The staff were very friendly, nothing was too much for them. The breakfasts were very good. The whole ambience of the weekend was brilliant. We'll be booking again soon.

Easy walk to many great attractions and facilities

Very uncomfortable beds, could feel the wire springs! Also, heavy synthetic bed covers - I ended up taking the cover off the duvet and sleeping under it! Noisy corridor outside the bedroom with a door nearby that banged shut regularly through to 3am. Sadly therefore as we did not sleep, despite the other wonderful features of the hotel we could not stay there again nor recommend it

I really appreciated the friendliness and helpfulness of Laura, the hotel receptionist, who did her best to make us feel comfortable and who informed us of the best restaurants in town and who kindly answered all our questions. She is an outstanding receptionist who goes beyond her way to please Best Western's clients

Right in the centre of Bath within easy reach of everything

No parking at the accomadation you had to pay on a council car park and Best western offered no voucher or way for you not having to revisit you car each day to update you car parking charge