The Abbey Hotel Golf & Country Club  

We felt the staff was very accommodating and did whatever they could to make our stay a pleasant one.

I can't say that this is a family hotel as the pool closes too early for kids. We chose this hotel because of the hotel and by the time we got in and settled it was closing. Also it doesn't open until 10:00am. Not too many families with kids sleep in until 10:00am, especially when they plan to go somewhere for the day or have to checkout by 11:00.

Very easy to find, quiet location very clean and comfortable, welcoming staff and great breakfast all at a very competitve rate with plenty of safe car parking.

Stayed for 3 nights. Staff very helpful and very accommodating. Room was a very good size and they had set up 2 single roll aways for the 2 kids. Good superKing bed for me and oh. Room was always immaculately clean. Breakfast didn't run out of food, always topped up, especially when running at capacity at the weekend.

Had ground floor room. I could hear people stomping around upstairs. I could hear conversation between people walking outside room in the corridor and vice versa. But I was so tired in the evenings that the noise didn't wake me up or the kids and so didn't bother changing rooms. There is no kids play area but I knew that when I booked the hotel, so can't fault them, but we found good play area at travelodge/meadow vale next door. Swimming pool does not have shallow waters, so not great for non swimmer son who is 4.

Food was excellent - waitress iin the restaurant was very friendly and welcoming and I would like this feedback to be passed to her. After staying in many hotels and dining in many restaurants I was very impressed with her people skills. Totally professional and exceeded all expectations. Her knowledge of the menu should be commended.

The walls were very thin which resulted in being woken up at 5am due to noise from the next room.

I needes an easy access hotel near Redditch and the rooms and food was nice

Staff were of a high standard. The room was beautiful and clean.

The meals in tawny's were not up to standard. Both the Sauna and Steam rooms were out of order of which I am sure this was unfortunate timing. As these were the main reasons for our stay at the hotel we were not satisfied. Although the Hotel is lovely and I would rebook again.

Convenient and clean

the kids love the pool it was great breakfast rate was expensive for the whole family@ 10£ each. therefore we could not afford to have breakfast with you.

I stayed at this hotel for a conference and was ideal for such an event. Rooms were very clean and staff very helpful

The staff are excellent & this hotel has a relaxed & comfortable atmosphere.

If had to be picky the afternoon tea took ages to be served

on arrival we were imformed that we had been up graded from a Superior room to the churchill suite which was a bonus. the suite was wonderful with seating area flat screen tv and a very modern bathroom with the best power shower i have ever used. after a relax and changed we went for dinner and had a drink at the bar where we were greeted and order was taken once the starters were ready we were taken through to the dining area. the food extremly good and so was the service in fact it was faultless. we didnt not get chance to use the facilities which was a shame as we were only there for one night but we intend to the next time we visit (and there will be a next time very soon) overall a wonderfull experience all round i would recommend this place to everybody 1st class

Great value, good food, helpful staff, suitable for children, quiet, convenient.

The food in the restaurant was very good, as was the breakfast.

The 'public' areas of the hotel were cold and unwelcoming. There was only the bar to sit in before dinner and this was functional. The room was basic and the bathroom small. There was no fridge or remote for the tv. Dissapointing.