Abbey Hotel Golf & Spa  

very welcoming staff only stayed one night, used the pool facilities which was relaxing, food was excellent at tawnys bar ,hotel + rooms was clean will stay again if in area thanks to all staff at abbey for making it a enjoyable stay .

The staff were very friendly and helpful. Check in and out we're quick with no problems at all.

Room was very warm but easily solved by adjusting the heater so no real issue.

Clean, comfortable and fairly spacious rooms. Good spa facilities: treatments were great and good value. Staff were friendly. Food in both restaurants was good, and the pub overlooking the golf course was lovely in the sunshine.

Family room had a temporary bed which was not that comfortable. It may be a bit out of the way if you wanted to do things other than the golf and/or spa.

Beautifully located in countryside and golf course. Nice swimming pool with saunas and excellent gym. Decent breakfast. Easily accessible from highway.

The shower leaked a lot of water on the bathroom floor.

very good breakfast very friendly staff

Location and facilities were just about right. Golf was presentable and affordable without being pay & play. Will look at again.

Menu choice in Twany bar.

Very pleasant and helpful staff. Excellent cooked breakfast. Wedding party well catered for.

Sloping roof in the room restricted movements. Controls to the radiator difficult to reach under sloping roof. Large TV took up most of space on dressing table area which also had the tea/coffee.

The hotel is exceptionally nice with very modern rooms. I always sleep very well when I stay here. The food is also fantastic.

Nothing it was all great.

Delux room was very nice, spacious, good facilities and comfortable. Room service food was as expected.

The ceiling of the shower cubible and the posts holding the shower door had moald on them. We weren't told that breakfast was an extra cost. We didnt think it was worth the extra £20-£25 we were charged.

Staff are always great. Rooms are top quality

Friendly staff

Room could be bigger

Third time I have used hotel location excellent and I find the hotel itself very warm and welcoming and wouldn't hessitate to use it again

Would like to see a little more selection with the room service menus

The Hot Stones Massage

The rooms are just like a premier Inn

The helpfulness and friendliness of all staff.food was excellent and varied.

Weather was poor so couldn't enjoy the beautiful setting

All generally very good except the heating in the public areas ie the bar was not very good a lough we did visit in a very cold spell.

No proper lounge area,only seats in the bars.

staff very friendly, polite and accommadating. facitilites great, spa and health club the beautiful and very tasty food, absolutely gorgeous.

the noisy generator for the golf trolleys that was underneath our room at 6.30am on a sunday! the dirty stained robe that was in our room on arrival. the melted chocolate and warm sparkling wine that was left in the direct sunlight on arrival.

Friendly and well informed staff, who are always willing to please swiftly and efficiently. The rooms are very nicely furnished and comfortable, the beds are clean and comfortable also.

Nothing comes to mind.

The size of the bed in the family room.

The Receptionist, very rude! The noise from families in a joining rooms. Doors banging at all hours, we stayed on the ground floor which was allocated to families, if I had a young family they would have been up all night. I reported one incident to the night porter, but a half an hour after the noise continued. Will think twice before staying again. The bathroom was all the small side, considering it was a family room. Old style TV too.

tea\coffee facilities in the room, good restaurant and bar, polite staff, nice nature and birds singing in february!!!

i clearly heard the neighbour walking in the room in the upper floor.

The room was lovely and large and comfortable, just like the photo, with a massive double bed. Also the spa area was very pleasant, and the gym reasonably well equipped.

A dubious stain on the bed throw caught our eye. Also there are some obvious problems with damp resulting in mouldy stains on the wall by the window and over the shower.

Quick check in

We did not give you a good review on trip advisor. Our camp bed was broken. We told the reception but they took no notice. It could have been really dangerous. We go to redditch a lot n will not be using your services again as we were ignored.

A lovely hotel with very nice spa facilities. The food wasn't brilliant from the bar menu and the lounge menu wasn't very attractive.

Food wasn't brilliant.

From the time of arrival to departure we were impressed with the friendliness of the staff which made our stay very enjoyable

It was a nice room and the people at the desk were lovely. The tea and coffee facilities in the room were good. The swimming pool was very nice and quiet.

Breakfast seemed expensive at £10/head. You had to bring your own towels from the room to the gym which I didn't do and didn't want to go back into the room to get one for fear of waking my son - would have been nice if they could have provided me with a towel but they didn't. There weren't many power sockets in the room and they were awkward to reach for charging phones. It was actually quite difficult to find and the signposts were all right on the junctions. It would be better if the signs were placed in advance of places where you have to turn. We arrived at night and had to turn around on two occasions.

Location

Bathroom very tired, mould round bath, dripping shower, damaged floor at the side of the bath.