Abbey Hotel Golf & Spa  

We felt the staff was very accommodating and did whatever they could to make our stay a pleasant one.

I can't say that this is a family hotel as the pool closes too early for kids. We chose this hotel because of the hotel and by the time we got in and settled it was closing. Also it doesn't open until 10:00am. Not too many families with kids sleep in until 10:00am, especially when they plan to go somewhere for the day or have to checkout by 11:00.

Friendly service throughout our stay. Great location and lovely accommodation had a great view of the golf course.

Pretty much nothing.

We checked in then went to our room. I then realised that the room we had was so yuk, old upholstery, dirty cushions and bedthrows, the bed was horrendously uncomfortable, a side of the table was broken.. Ah well, I could do a long list for what was wrong with it. Main thing is that the pictures on booking.com had nothing to do with our room and I have been told that I should have looked at the hotel website. Oh really?.. Well. I replied to the girl at reception (quite rude and could not be bothered) they mislead us with the pics on booking and sold us for an exec something that had nothing to do with it. She said hotel was fully booked and we could not be allocated another room. She said for better rooms like penthouses, it is extra money. I asked if our room was in the non refurbished part as on internet it seemed to show only refubished one with nice upholstery and curtains... She replied they did not finish to refurb it all and ours is an old one. To which I replied we are not paying £115 with breakfast for a shabby dirty room like that one. She agreed we do no pay for that and we left back to another hotel (Try to guess how long did it take during Easter break to find a new one)

The staffs service was faultless, everyone i came across couldnt do enough for you, breakfast staff were a bit slow but everyone else made up for it, especially staff in Tawnys (sports bar). The room i had was huge, with a massive bed , bath and seperate shower , Breakfast was really nice.

My partner and i had a very pleasent stay at the hotel. Room was clean,comfortable and a good size, worth the money. Pool,steam room and sauna very relaxing and enjoyable. Staff all very polite and helpful. Meals at the Bramblings restaurant was excellent we were very impressed with the meal the chef is very talented.

Pool,sauna and steam room relaxing and clean. Staff friendly and helpful.

Staff was friendly.

Rooms to parking were very loud due to golfer arriving in the early morning. I asked for a quiet room, it wasn't despite me asking the receptionist when I checked in and she said it is superquiet. The main street was loud as well. Decor of room (especially bathroom) was very old-fashioned, wallpaper comes down in corners and the windows are very old/rotten. Should invest in new double glazed ones. Tv very old. All in all I wouldn't come back and wouldn't recommend it. For a 4 star hotel I expect more/ better value for my money.

Convenient for my monthly weekends with my daughter.

The fire alarm went off at 0113am in the morning and never stopped going off in roughly one hour intervals. It was not until 1100am next morning that we were informed it was malfunctioning.

Location to my area of work but also the facalities onoffer to the business person free use of gym and pool and food to a god standard although room service food could have more choice

I stayed at this hotel for a conference and was ideal for such an event. Rooms were very clean and staff very helpful

It was lovely and all staff were well mannered and welcoming. The room was lovely and exceeded expectations. Dinner was 5 star and room service were attentive and polite. Reception were very helpful and friendly and the access to facilities were excellent.

Swimming pool and spa was great, kids really enjoyed the pool. Breakfast was good, A buffet with plenty of choice. Staff were helpful and friendly

We had a large wet patch on the carpet which seemed to be coming from a plumbing leak , this made the room smell a little damp and despite a complaint and promise to rectify no action was taken which was a little disapointing

I liked virtually everything, the room was good, facilities were good, it was a nice quite relaxing weekend.

Obly one small issue, the bed for me, was just a little too firm, which made it difficult to sleep, alot of people prefer a firm bed, but personally I like a more softer bed.

Its location with lovely views over the golf course especially from the cafe upstairs

The thiness of walls. We could hear people making lots of noise in the corridors, the bedroom doors shut with a lot of noise. We could hear people having their television on. No a/c and no fridge.