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Best Western Abbots Barton Hotel
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When would you like to stay at the Best Western Abbots Barton Hotel?| Room type | Max | Rate |
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| Single Room |
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| Double Room |
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| Twin Room |
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General
Restaurant, Bar, 24-Hour Front Desk, Terrace, Non-Smoking Rooms, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Heating, Luggage Storage, Gay Friendly, All Public and Private spaces non-smoking.
Activities
Golf Course (within 3 km), Library.
Services
Room Service, Meeting/Banquet Facilities, Laundry, Dry Cleaning, Breakfast in the Room, Bridal Suite, Packed Lunches, Fax/Photocopying.
Internet
Wireless Internet Hotspot is available in public areas and charges are applicable.
Guest Parking
Free private parking is possible on site.
Hotel Policies
Check-in
From 14:00 hours
Check-out
Until 11:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later, the first night will be charged.
In case of no-show, the total price of the reservation will be charged.
Children and extra beds
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults stay free of charge for extra beds.
Maximum capacity of extra beds in a room is 1.
Maximum capacity of babycots in a room is 2.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Pets
Pets are allowed. Charges may be applicable.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
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The guest reviews are submitted by our customers after their stay at
Best Western Abbots Barton Hotel.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
95
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
Solo traveller
United Kingdom
December 13, 2009
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Staff very helpful polite especially reception Service charge on meals/drinks room service expensive |
8.5 |
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David
Mature couple
pontefract,
United Kingdom
December 6, 2009
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hotel was good,staff friendly and helpfull, rooms clean and well presented, only a short walk into the city. |
8.5 |
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Mary
Mature couple
Goole,
United Kingdom
November 15, 2009
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curteous staff, very clean, easy walking to Canterbury,good location for most of east kent. staff were a bit noisy first thing, even though notice for do not disturb were on the door they still entered room ..twice during 5 days stay. |
7.5 |
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Sue
Solo traveller
Chesterfield,
United Kingdom
November 2, 2009
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friendly receptionist, well-appointed room, professional service at breakfast and excellent food the bed was a little hard and there was noise from nearby doors opening and closing |
8.5 |
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Michael
Mature couple
Bedford,
United Kingdom
October 20, 2009
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The hotel staff were excellent with good attention to detail. The seemed genuinely happy to accept my wife's guide dog. Excellent dinner in the restaurant. |
9 |
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Andrew
With friends
Mablethorpe,
United Kingdom
September 30, 2009
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Staff helpful, rooms were very nice and very clean Free wifi was impossible to work out |
7.5 |
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Anonymous
Young couple
United Kingdom
September 28, 2009
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Clean; crisp bed linen Very dated room in attic. Poor quality towels and toiletries. Dreadful shower |
5.5 |
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Radu
Family with older children
Bucharest,
Romania
September 25, 2009
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I liked the environment and the wide choice of breakfast, as well as its quality but, most of all, I liked and enjoyed the bar, where I have spent most of the time (and a few quid). I definitely did not like the "no smoking" policy, but this is politicians' fault. Also, the rooms are a bit small, especially for couples - that is why I rated comfort as only "fair". |
6.5 |
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Eileen
Family with older children
Tervuren,
Belgium
September 24, 2009
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The hotel is a beautiful building set in lovely gardens, the room was large and comfortable; there was free wireless internet in the room and public areas. It is conveniently located for access to town centre, on foot or by car. The standard of the restaurant really lets the hotel down. The staff were badly trained, ill-informed and extremely slow. We ate dinner and breakfast there, and on both occasions were appalled by the service and very disappointed in the food, despite the fact of a very limited menu. We heard a number of other customers complaining about both service and food quality.Shame, because the rest of the hotel is delightful, and the staff friendly and helpful. We would have appreciated a fridge in the room; there was a space which had clearly been a minibar but the fridge had been removed; since we were reduced to bringing in own food, it would have been nice to be able to store it. |
7.5 |
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Elke
Family with older children
Sterrebeek,
Belgium
September 23, 2009
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The reception desk staff was very competent. The service and friendliness in the restaurant has to be improved. |
8.8 |
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Neil
Mature couple
hove,
United Kingdom
September 17, 2009
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nice clean quiet room everyone very pleasant just what we wanted for a visit to canterbury |
7.5 |
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Deryck
Solo traveller
London,
United Kingdom
September 16, 2009
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It was a dedicated single room but with all the facilities of a much larger room and very comfortable. |
7 |
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Mavis
Mature couple
Wokingham Berkshire,
United Kingdom
September 15, 2009
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Situation of Hotel just right for town centre |
8 |
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Rosamund
Mature couple
Ruislip,
United Kingdom
September 9, 2009
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A very pleasant hotel, well situated; the room was reasonably spacious, clean and had a very acceptable bathroom Dinner - the restaurant manager presented a bill which was £20 too high. We chose sirloin syeak which eas tough and tasteless. This we mentioned on departure but only an uninteresdted ritual apology waqs forthcoming |
7 |
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Anonymous
Solo traveller
United Kingdom
September 9, 2009
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Room albeit not large was decorated and furnished to a good and better than expected standard. Staff friendly. Location very good with hotel set in sizeable grounds away from the main road but very near to city centre. |
7.5 |
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David
Mature couple
Northampton,
United Kingdom
September 7, 2009
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Good welcome from friendly staff. Within walking distance of central Canterbury. Parking close to the hotel. Room was clean and comfortable with tea and coffee making facilities. Small problem with one or two tiny ants under coffee/tea tray and in bathroom. Pointed this out to staff when leaving who said they would advise cleaning staff. Dirty plates on tables outside could have been cleared away quicker. |
8 |
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Anonymous
Solo traveller
United Kingdom
September 7, 2009
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The food was poor |
7.5 |
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Russell
Young couple
Snodland,
United Kingdom
August 31, 2009
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Very nice, comfortable hotel. Did not get any sleep due to problems with air conditioning unit. |
9 |
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John
Young couple
claydon, suffolk,
United Kingdom
August 30, 2009
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good surroundings, nice accomdation, friendly staff ant invasion in the bedroom which was by the lift and 2nd floor |
6.5 |
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James
Mature couple
Basingstoke,
United Kingdom
August 18, 2009
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Parking better than most. Table d'hote menu at a very reasonable price. Free wifi. Entrance from road VERY difficult to spot. Exorbitant charge for 'continental' breakfast (we're not all on company expenses). |
7 |
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Richard
Mature couple
London,
United Kingdom
August 8, 2009
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Covenient location. Room temperature; also curt service by one staff member a\t breakfast. There were no dishes for cereal and no tumblers for fruit juice. When requested she said: Sorry, they're all in the dishwasher. |
5.5 |
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John
Mature couple
Leicester,
United Kingdom
August 6, 2009
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The general ambience is good which is why I returned this year after two visits in 2008. Having booked in April I was not pleased to find myself in a back facing room not one of the best in the hotel. Also not happy that continental breakfast not included in the daily price. Both points made at the time of stay. |
7 |
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Anonymous
Mature couple
United Kingdom
July 22, 2009
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The building and decor was very nice as was the location. The bed was not comfortable. |
8 |
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Martine
Family with older children
Northants,
United Kingdom
July 22, 2009
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Staff polite & welcoming on our arrival. While waiting for our room to be ready we enjoyed a quiet drink in one of the delightful & very comfortable lounge areas just the thing after a 3hr not so good journey! We were upgraded to the bridal suite which absolutely made our weekend, what a fantastic room! The spa bath was an added bonus definitely the thing for relaxing and chilling out which is what the weekend was all about for us.Close enough to have a nice comfortable walk into town appx 15 mins and not too far to drive to the Coast for some refreshing sea air. Went home at the end of the weekend, after a very good English Breakfat, feeling very relaxed and refreshed! Would definitely recommend it. |
8.5 |
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Helen
Group
Nottingham,
United Kingdom
July 21, 2009
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Staff in the restaurant were highly professional and really took the time to serve you. The hotel was clean and well laid out. The noise from the overhead and adjacent rooms was intolerable, from a very early hour (5am) onwards. Whilst you cannot prevent other guests from moving around their room, of course, you can take steps to minimise the impact of this by the use of sound barriers. I would strongly recommend that the hotel invest in this - at the £130 price per night, this would seem a reasonable request. |
7 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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