Abingdon Four Pillars Hotel  

Good location, frendly staff, good breakfast,& clean rooms.at a not to bad price.

Free wifi throughout the hotel. Breakfasts slightly better than average. Easy access to a34.

Having previously stayed at the Oxford Thames this hotel was a great disappointment. It is squeezed in between the main dual carriageway into Abingdon and the All-Night Tescos Extra & slip road behind it. Both rooms we had use of were dimly lit and cramped especially at the bottom of the beds (it was impossible to walk past anyone sat at the desk). The Lunch Menu was off-putting due to the high food & beverage prices. Restaurant & Check-In Staff were disinterested/inattentive when we arrived. We had to change our room because of noise from the dual carriageway - but, having repeated our request for a quiet room at night, nobody felt it appropriate to mention that the hotel had two events booked on the Saturday night including a noisy Hen Party scheduled to go on until at least 1am (very close to the room we move to tp escape the noise from lorries/cars etc). The girl on reception on the Saturday night/Sunday morning is exempt from my adverse comments as she was very understanding & helpful and thankfully managed to find us a quieter room on the far side of the building.

The water was only tepid when I took shower in the morning - was fine the previous evening

The friendly greeting when we arrived, helpfullness of the staff especially duty manager Tom my husband is disabled and I had just been discharged from hospital following mager surgery. Although the hotel was full and staff were busy nothing was to much trouble. Good value

Breakfast, although self service, was actually very tasty.

My room wasn't particularly clean and the hotel's decor was in dire need of an update. I also think I should mention that the hotel lost my booking and had to make me a new one. The following morning, whilst checking out, the missing booking had mysteriously reappeared and I was told I had to pay for two rooms. Outrageous! To cut it short, I got them to see sense and I only paid for the one room but I certainly won't be staying at The Four Pillars again.

Good staff, great breakfast, excellent value for money

The front desk was very helpful in finding somewhere for our party of 8 to eat after they lost our reservation for dinner and couldn't accommodate us.

Heater in room was temperamental leading to a cold room in the morning although they promised to fix it when we told them.

The location suited me perfectly.

One side of the hotel faces the access road to a busy 24 hr Tesco superstore sotraffic noise is there throughout the night.

It had everything to make a one night stay very simple and comfortable. Also, despite being near a busy road, it was very quiet. The discretion of handing room keys to a single woman was also reassuring.

On this occasion, the room (28) was far too hot and I could not adjust the heating. However, I simply turned it off and the room remained warm enough, even when I was getting up in the morning.

Very comfortable and conveniently placed for our planned weekend

At the dinner table, my children were quite distractive but the staff on duty were most understanding and did not make us feel guilty. What is more the lady who served us was very kind and obedient even to my children nonsense. I most admire that, it made us feel relaxed and most grateful thank you.

There was only one minor thing there, probably not worth mentioning it; but our bath towels had a funny smell of frying oil. Not that it was strong smell, oh no, not at all, but it was there. Than I remembered, once I washed a tea towel that was slightly greasy and smelled of frying oil; then, all the rest of the washing smelled just the same as your towels did.

As a regular client of 4 Pillars Group Hotels I found this hotel well up to their high standards. The only critism I have if that the entrance way is difficult to find in the dark . The direction signage in general is either hidden or poorly located. A sign on the nearby roundabout would be a benefit too.