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Newest reviews for Acacia Boutique Hotel

  • Anonymous
      United Kingdom
    September 14, 2014

    The staff could not be faulted.

    THE CLIMB NEVER AGAIN!!!!!

    7.5

  • Ian
      United Kingdom
    September 1, 2014

    We booked the suite which is large and comfortable with nice sea views.

    Our room had not been serviced when we returned at 3.30pm, when it was serviced they were mean with tea and coffee. At breakfast they had run out of basic items such as orange juice and marmalade.

    7.1

  • John
      United Kingdom
    September 1, 2014

    very nice room with good size bathroom ,the breakfast was excellent

    we were on the top floor but we coped

    7.5

  • Melanie
      United Kingdom
    August 26, 2014

    location, breakfast and room

    too many stairs up to room 10

    8

  • Brian
      United Kingdom
    August 20, 2014

    lovley breakfast ,friendly staff

    location a bit from the centre

    7.1

  • Eileen
      United Kingdom
    August 14, 2014

    Beautiful location, quiet but easy to travel around. Food was very good and staff most kind and helpful. Liked the big bedroom and bathroom, and constant hot water.

    40 stairs to climb --- no lift. No sitting room for guests to sit in on rainy days and a few books and papers would have been nice

    8.8

  • Brenda
      United Kingdom
    August 13, 2014

    Very friendly staff everyone helpful. Breakfast great could not fault anything we enjoyed our 3 night stay and will return, and recommend to our friends

    Thought the sign for hotel could be a bit bigger as we walked passed,

    8.3

  • John
      United Kingdom
    August 11, 2014

    From reception to restaurant staff were ultra-friendly and professional. Especially manager James, and the lovely breakfast waiter girls! We also found the Thai restaurant (evening) to be outstanding (bonafide Thai chefs producing amazing product). We will definitely return soon! VBR, John Clark (& Elizabeth), France

    10

  • Michelle
      United Kingdom
    August 10, 2014

    Breakfast was delicious & wifi good throughout. Bed comfortable. Bathroom clean. Good value for money.

    Bed leg broken (fixed ourselves with a mug). Tiles missing in bathroom. Toilet seat not secure. Only 1 towell replaced but there were two of us! More attention to detail for the little things needed. Brochures left in room some were 2 years old!

    9.2

  • Anonymous
      Ireland
    August 7, 2014

    friendly and helpful staff and the food was exceptional

    our room (11) was very small

    7.9

  • Anonymous
      Isle of Man
    July 29, 2014

    Room was lovely and large with a great bed

    Need a small fridge in the room as you provide water not nice when it is warm and the wifi did not work

    6.3

  • Darren
      United Kingdom
    July 3, 2014

    great breakfast and service. superb room .

    10

  • Catherine
      New Zealand
    June 25, 2014

    Location was excellent, a nice walking distance to centre of town, tram stop outside door if referred, quite at night even though hotel is located on the street. Our room (1st floor suite) was very dense ours in size and the bed was enormous, a strange door configuration to the bathroom but sorted that by wedging the swing door open. Breakfast was average but adequate

    9.6

  • Anonymous
      United Kingdom
    June 22, 2014

    Breakfast and staff were good

    Room was too small and too hot. Wifi didn't work.

    5

  • Tracey
      United Kingdom
    June 10, 2014

    Stairs

    7.5

  • Elizabeth
      United Kingdom
    May 20, 2014

    Room was lovely and clean, we were upgraded to sea view on arrival - that was a bonus. Staff are friendly, courteous and helpful. Breakfast's lovely & plenty of it. Evening meals good too if you like Thai food.

    NO lift. Bit of a bummer if you're staying for a while & have heavy bags. Bathroom was a little tired & the shower took forever to balance the temperature, so resorted to having a bath, it was quicker! Otherwise nothing that would prevent me from returning or recommending!

    8.3

  • Isabelle
      United Kingdom
    May 15, 2014

    Clean, friendly, right opposite bus stop. Fair for the price. Lovely Thai restaurant.

    Not a boutique hotel. Nice B&B. Upstairs windows need a clean.

    6.3

  • Anonymous
      United Kingdom
    May 14, 2014

    Rooms small but well equipped and exceptionally clean. Thai restaurant is fantastic, breakfast excellent.

    Nothing. Will book again.

    9.6

  • Anonymous
      United Kingdom
    May 13, 2014

    Location of hotel, style and size of room

    Wi-fi was very poor

    7.1

  • Andrew
      United Kingdom
    May 13, 2014

    Staff were excellent and the food and service at the Thai Restaurant was also excellent, fully recommend this. Room wasn't anything but special but it was very comfortable and very clean.

    8.8

  • Jacqueline
      United Kingdom
    May 13, 2014

    Attached thai restaurant was very good

    As the Only thai restaurant on the island i would suggest you book your evening meal before you arrive

    9.2

  • Ann
      United Kingdom
    May 8, 2014

    We had a good size room with a good view. Generally the breakfasts were very good, only the first day did we have a questionable scrambled egg. havent tried the restaurant but know from family who live on the island that it is well regarded.

    Best to shop around for deals, at £70 per night it is viable but when they apply peak rates of £130 per night we dont think it is good enough to justify "boutique" label. Bathroom needs upgrading on all rooms and needs a heated towel rail, didnt have a change of towels one day. Also having to phone ahead to get them to pop in and open the reception isnt on when youve travelled a long way, it isnt a part time job and we came in May which should be start of season. Staff obliging including young man from Kilbride and young Thai lady.

    5.4

  • Wendy
      United Kingdom
    May 7, 2014

    The restaurant food was very good The owners would be better keeping running the restaurant not the hotel .

    Upon arrival no reception open had to ring a tel no he said he would be 5 mins a man arrived 10 mins later on a motorbike apologising he had been to the bank . Given a room on 3rd floor which was so badly decorated and loose plaster, toilet seat broken Bath sealant black .We refused to stay in this room We were then shown a suite which although not of good standard but a lot better than the previous room. Balcony dirty and tired , damp patches on ceiling. We went out for the evening came back at midnight ,pulled the quilt back to see stains of what looked like blood on the sheets . Phoned reception the male owner of the hotel apologised took a picture and changed the sheet we were disgusted if it had been seen earlier we would have not stayed at this hotel . We were offered a bottle of wine at our meal as a way of apology. Carpets up the stairs needed replacing and the decor was shabby . I would never recommend this hotel to anyone. Never a 4 star !!!! Disgusting

    3.8

  • Jennie
      United Kingdom
    May 1, 2014

    The bathroom in room 12 was awful. The shower did not stay in place and the pressure was very low.

    4.2

  • David
      United Kingdom
    April 29, 2014

    ROOM, BREAKFAST

    STAIRS

    7.9

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