Mercure London Bridge Hotel  

Friendly and efficient staff upon arrival, our room was clean and spacious with a big comfy bed. The later checkout of 12 appealed when I was looking to book as I new we would want a lie in after a late night! I would use this hotel again or other locations and would happily recommend to a friend.

Anexcellent hotel with very friendly and efficient staff.

Very professional staff and excellent breakfast choices. The hotel is well positioned for cultural visits to St Pauls and The City, to both Tate galleries, the Jerwood Space, the Globe, Greenwich for the Observatory etc, the South Bank for music or theatre. Borough Markets are fantastic and just on the doorstep.Great access to Thames clippers - the best way to travel around London if you want to be near the river. Lots of good places to eat nearby and plenty of good beers and wines to be had. Suited our purposes very well - a party at the Jerwood, dinner at Vinopolis, and a range of visits to museums, galleries, exhibitions.

Rooms a bit small and only one chair - but we really only wanted a place to sleep so fine for that.

Staff were friendly and helpful and facilities generally good. I'll use the hotel in future when my business in on the south bank.

Excellent location. Very friendly staff. Easy access to London sights and tube stations. Would use again.

good location-close to night club..

had a roon next to an elevator which was a bit noisy

Breakfasts - excellent. Reception staff helpful and well informed (including the use of Oyster Cards) Nice thought to congratulate my companion on her birthday, 19th Feb.

The Standard Room (MY choice when booking) is surprisingly small, as is the bathroom! OK for a couple of nights but not for a longer stay. Could not understand why the extractor fan in the bathroom appeared be operated from 06.15 hrs (disturbing at that hour) and made to run continuously, whether the bathroom was utilised, or not. And similarly later in the day and early evening..........Not, as I understand, its normal function in life.

Location Price No crowds Peace tranquillity

Hotel reception staff were very friendly.

£11 for 2 drinks in the hotel bar and the bar staff were very rude. Didn't smile and hardly spoke. Not the kind of service you expect from a 4* hotel. We ordered room service and the food took 45 mins, just for 2 sandwichs, and then a member of staff had to knock twice to confirm our order and then STILL got it wrong! They offered to replace which they did and it took a further 1/2 hour to receive the food. The chips were stone cold and they only bought 1 drink up and the other one 30 mins later and then he had the nerve to stand there for a tip!!!!! Not impressed at all that I had to pay £29 for this service.

Very friendly and helpful staff. The room was very modern, clean and with all facilities provided.

I was happy with my trip. Somehow your review interpreted my experience as disappointing. It wasn't

The room was average size and the bathroom not particularly big but will do four you just need somewhere to sleep. Room service options are very limited in the evening and we found that we needed to go out to find food because of these limited options.

Poor room service options

A good sized room for the money, tastefully decorated