Acton Town Hotel  

clean room, breakfast very good, easy location for the tube to gain access to heathrow airport and city locations, laundrette nearby, convenience stores close by

new rooms still required finishing touches when used

Staff friendly and polite especially on reception

Hotel is being extended so wet paint everywhere and a bit messy and also no internet access in rooms as mentioned.

The hotel was located in the area I wished to be in, was comfortable, the staff were very helpful. My daughter and I enjoyed our stay.I feel it was value for the price paid.

The woman at the desk bent over backwards to make us as comfortable as possible. I will definitely stay there again. I really liked the proximity to the underground, breakfast was good, and for the money, a good deal.

Rat infested , noisey , smelly , unclean,

Only the price.

Room not clean, not every day fresh towels. The beds are terrible, the springs are still in my back.

Very close to the station!

Location, accessible to train. Great staff and good breakfast.

Noisy!!!!!, They were in the process of putting on a third floor above our second floor room. Hammering etc. from 9:00 am to 6:00 pm. We should have been notified so we could either have canceled, or at least given a discount. Room in slight disarray because of construction. Room amenities and decoration 0 stars.

The lobby door was 100 yards from the Underground station and 9 stops from Heathrow.

Outdoor walk from lobby to building where rooms are. Poorly decorated room, dingy, smelled stale. Everything old and worn. Refigerator in room not operable (we did not know this) so when opened a foul odor emerged. Free breakfast, however does not open until half-seven and at that the server had not showed by 7:40...so we had to leave to make a flight.

The location was perfect for my purposes and also direct from Heathrow.

There was no bedside light so had to get out of bed to switch light off. Also workmen working on hotel just above my room who started work at 8 A.M. which is a bit early when I was on holiday for a relaxing break.

Good value for money

Could have been a little cleaner in the bathroom area,but not bad for the price. Would also have been good to have some chairs in the room.

Situated near to underground station. Room warm and comfortable. Staff friendly and we were able to leave our bags after checkout and collected them after shopping.

The staff were very friendly to myself and my son. The room was small but had a desk and its own bathroom as well as a fridge. There was also free wifi which was crucial in my decision to stay here as I had work to do and we could keep in touch with the rest of the family via Skype and email. The breakfast folk were really generous and always had a smile for Luca.

My son is 10 so given the size of the room it was a little intense at times, he also loves singing and dancing, which is not a problem at home as we live in the country - but he didn't quite get the idea that there were people living the other side of every wall. I can't see the hotel being able to accommodate this without knowing the secret to the tardis and soundproofing the room:-)