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35 Shepherds Bush Road, Hammersmith and Fulham, London, W6 7LU – Show map
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786 verified reviews
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Sapphire Hotel London's staff speak: English
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Free! WiFi is available in all areas and is free of charge.
No parking available.
Airport shuttle, Shuttle service (surcharge), 24-hour front desk, Currency exchange, Tour desk, Ticket service, Luggage storage, Concierge service, Fax/photocopying
Safety deposit box, Non-smoking rooms, Soundproof rooms, Heating, Non-smoking throughout
14:30 - 00:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 3 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 786 reviews
Value for money
Show reviews from:
Situated in Hammersmith, Pearl hotel has a 24-hour front desk and modern rooms with free Wi-Fi. Westfields Shopping Centre is just 600 metres away, and White City is a 15-minute walk from the...
Score from 295 reviews Good
A 5-minute walk from the Westfield Shopping Centre, Dorsett Shepherds Bush offers elegant hotel accommodation with an Asian influence.
Score from 117 reviews Fabulous
Spread over several buildings, Hotel 65 offers 24-hour reception and rooms with free Wi-Fi, just a 10-minute walk from Olympia Exhibition Centre and Westfield Shopping Centre.
Score from 523 reviews Review score
This stylish Novotel is just 5 minutes’ walk from Hammersmith Apollo. It provides spacious rooms, a fitness suite, and a chic lounge bar. Guests can dine in the Artisan Grill.
Score from 564 reviews Good
Very noisy staff they speak loudly with each other. The housekeeping cleaning is very poor and do not change sheets often.
Excellent breakfast Helpful staff Clean Good location for Hammersmith venues.
Room could have been a bit bigger... but this IS London and space is probably a premium here.
nice room, nice staff,
noisy room, bed was small
Room was clean and the staff were plesent.
The heat was unbearable. The climb into the roof space. The lack of space in the room and at breakfast. Photocopying of driving license.
Helpful staff and great location
The bathroom had mould on the ceiling and tiles It was clean but too much moisture making the bathroom hot. Breakfast was good but it finished at 9 which meant we often missed it
great location for o2 shepherds bush. owners are really polite and friendly. You feel free to come and go no matter what time is. really clean. big rooms.
traffic was noisy
Location , cleanness , beds , staff .
Small room , noisy during night .
Close to the Hammersmith Cheap
No air condition Bathrooms very small No bar or eating facilities
Room was a little small for the price. But very clean and functional
I stayed here with my daughter. We had a twin room. There was a double bed and a single bed. The beds were very comfy and the room spacious with a standing floor fan which we were glad of because it was very warm. There was lots of room in the shower and they provided towels, shower gel and shampoo. We had tea and coffee making facilities a hairdryer and a tv. There was a fridge in the room too so we could pop our bottles of water in there. Staff were very friendly and welcoming. The breakfast was top notch.
The wi-fi didn't work, but it didn't really bother us. The bedside lamp didn't work
The beds were good an clean; so was the small bathroom.
The wooden floors between the levels were very noisy; every step of an upstairs neighbour were loud and clear. The breakfast did not at all honor the tradition of an English breakfast and was poorly to say the least.
the beds were very comfy even though the room were small. Clean within the room and bathroom.
Smell, no helpful staff when it came to luggage. Breakfast is bad, eggs very oily and everyday the same. No fruit, also the coffee is REALLLY bad.
Breakfast staff and front staff were kind and helpful..
The fire doors continually open and shut outside our door past 2:30 a.m., the walls were thin so you could hear all of the noise from the others, and the shower was full of mold. Look for other places to stay...
Location was perfect for my visit
The room was so small I could touch opposite walls at the same time
Very convenient for Shepherds Bush Empire
Kitchen staff very friendly, good location
Room was not good, one locker/light between two, noise of water going through pipes all night kept us awake, fridge not working
Bathroom ridiculously small and could not even open the door all the way. Lots of noise till the early hours outside.
Room looked nice and modern had a fridge Aswell which was excellent
The setting was very nice but instead of a double room was given a double bed and a single bed so a little cramped, good if u was staying with more people
Clean and well furnished rooms,I asked fr a quiet room and got one.Happy with that.Slept well.good breakfast and great service
Small bathroom,noisy doors
Contemporary room decor
mould in the bathroom grouting noisey on the bottom floor with early morning breakfast traffic.
Very clean hotel i had a single room, it was compact but perfect for someone who is down for a few days sight seeing.
Very clean. Laid back approach to coming in and out. Staff all polite and helpful. If you are going to a gig at the Hammersmith Apollo great place to stay easy walking distance 1o mins approx with lots of choice of bars, pubs and places to eat on route.
close to a bus station that takes you to the tube stations Shepherd´s Bush and Shepherd´s Bush market or Hammersmith. Sainsbury´s Local and corner shopp´s such as a few restaurants are near by. Breakfast is good and lovely kitchen-staff.
BED BUGGS! Even though they had their carpets washed in all 3 places (Sapphire, Pearl and Emerald - I booked Sapphire but they put me in Emerald) - In the 1st night I got bitten by bed buggs and even though I changed the room it continued for the next 3 days. I had to see a doctor and get tablets and a cream. The cleaning is very poor (shower untouched for days and bed sheets not changed for many days, even though they should at least after 3 days - under the bed or behind the chair you could find printed boarding cards from previous guests). After not changing my sheets for 4 days I refused to use the room and they did not have anyone there to change it - be prepared that workers at reception only know how to use the computer not how a hotel should be maintained to keep the guests happy, I asked them to provide new sheets and a hoover so I did it myself (even the ´´washed´´ sheets were dirty and I returned them and asked for new ones - like they wash them in water only). The hoover is very low quality and inappropriate for the carpet so I do not blame the maids. Walls are thin so you hear the person next door snooring. On arrival at the Sapphire the receptionist would look at me while carrying heavy suitcases without offering help - real gentleman.
Perfect place if you want to enjoy a concert at Eventim Apollo. Nice , clean and quiet room, fine breakfast
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