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Aquarius House, St George Wharf, London, SW8 2LE, London, SW8 2LE, United Kingdom – Show map – Subway access
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82 verified reviews
They speak your language
City Marque Albert Serviced Apartments's staff speak: English
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Food & Drink
WiFi is available in the hotel rooms and is free of charge.
No parking available.
Express check-in/check-out, ATM/cash machine on site, Private check-in/check-out, Laundry, Dry cleaning
Safety deposit box, Shops (on site), Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Heating, Non-smoking throughout, Air conditioning
From 15:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 4 years stay free of charge when using existing beds.
All children under 2 years are charged GBP 5 per person per night for children's cots/cribs.
All older children or adults are charged GBP 20 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 82 reviews
Value for money
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No service personell available, only a pick up point for your keys. Not possible to change apartment due to bad smell. No room service during our 1 week stay. No new towels, no cleaning, no garbage removal, etc No breakfast included. Quite ordinary apartments.
Fantastic property, superb views from the 11th floor, right on top of the bus and tube station. Very helpful staff, small tescco, sainsburys and waitrose right under the building... Would love to come back
Large windows only had light blinds, early morning the rooms were full of light and difficult to sleep in. Bed mattress was uncomfortable, pillows were squashed
The apartment is very nice. The deck is spectacular and although it does not have a view of the river, you can see a lot of the landmarks. The Vauxhall tube station is right outside and there is a mini Tesco just around the corner where you can shop for breakfast. Also, there are several nice restaurants in the complex.
The process of getting the keys from a concierge you are constantly warned not to engage is uncomfortable. In addition, the second key was not in the apartment as per the instructions, but also had to be picked up at said concierge. There were two different sets of instructions for what to do with the keys at the end of the stay. Getting your story straight on the pick up and drop off procedures would help the luxury feel of the experience a lot.
bedrooms, kitchen equipment
Excellent location - tube, railway station, bus stop, grocery stores - right "next door".
Not very clean Key fob did not work Internet & phone did not work as were not plugged in No welcome pack on dining table No spare keys as indicated in confirmation letter 1 Coffee cup had a crack No clothes dryer Telephone number (0333) is very expensive & used all the credit on my phone!
Good location and price
Location was good.
No keys were available at the pick-up point upon arrival. It took us over an hour of waiting to get a spare set of keys for the flat. I've emailed the company about this and asked what's their suggested way for compensating us for the extra waiting time. The only reply I've received in 6 days is a standard "we've forwarded this to the higher management and we'll revert back to you".
Information prior to arriving. Ease of checking in. Good basic supplies in kitchen on arrival. Location opposite Vauxhall underground. Supermarket & Dr's surgery so close to apartment.
Apartment looking tired with many marks on the walls. Floor heating in both bathrooms not working and remote for bedroom heaters had no display panel and could not be increased. Room with washer/drier was jampacked with x 2 vacuums/baby highchair and a very broken clothes airer - all had to be removed to use machine.
Location, location, location Good set up.
Had no instruction Manuel, including front door locking mechanism. We had never come across that style previously.
The space in the apartment was lovely, as was the little balcony. The kitchen was well equipped. Proximity to Vauxhall underground and bus stations. Proximity to convenience store such as Waitrose and Sainsbury.
Eating space was a bit cramped and the photo on the website was mis-leading in this regard. Staff at reception were not very friendly or helpful on the occasions I needed assistance.
Clean, close to public transport, wifi
Hot water for showers at both bathrooms were not working, it remained less than warm.
Convenience to shopping, restaurants, & Tube. Apartment was light and nice to have a view. On arrival my door code didn't work, I was very impressed by the promptness of the staff sorting it out, from the start of my booking communication with staff has been excellent, from emails to phone calls they have been friendly and professional .
When staying at an apartment at this rate I would expect to be given a bath mat with our towels, with three showering and a shower which didn't stop water from going onto the floor ended up with water everywhere unless you held the shower head. Three females & no mirrors in the bedrooms, no electric plug in bathroom which meant drying hair in the lounge area - no full length mirror at all. Second bedroom really only big enough for a child, not for a couple as bed hard against the wall which means having to crawl across to get in & out. One of the pillows in main bedroom consisted of two cushions in a pillow slip, really think the apartment is let down by things that could be fixed for little effort & cost.
Perfect location immediately next to vauxhall station. Well equipped with all mod cons, wifi, tv, washer microwave,etc....... Mini Sainsburys & Waitrose across the road. Not a hotel, a self catering apartment, but well equipped
Second bedroom had smaller bed and no storage space, so a bit cramped for 2 adults with baggage.
Clean and finished to a high standard Location great. The folder of instruction was generally good but was contradicted by the information sent over the internet on subjects such as where to leave the keys on departure.eg on the kitchen table, in the post room with the concierge?
Couldn't use the ensuite bathroom as the smell was so bad we had to keep the door closed to stop it permitting the rest of the flat. Neither of the fans in the bathrooms worked. Couldn't pull the blinds back in any room. Not enough plates and no bowls for cereal
No housekeeping and if you want you have to pay 50£ Per visit wich is a room rate in some hotels!!! A little bet tight rooms.
Location is the best asset of this apartment. Although not in central London, Vauxhall tube staiton is practically downstair and is just a few stops away from tourist spots. The apartment is clean and has all the amenities for a short stay.
Were told both bedrooms will have queen size beds while in fact the smaller room only comes with a standard double which is rather crammed for two adults. There is also no bath mat for the bath tub which makes it rather a hazard to use as the tub is very high. We end up buying a cheap bath mat from Sainsbury as we don't want to risk breaking our neck . I really think Boutique London Lets should mark this point.
Great location Well-suited apartment Calm area All around very clean and stylish
The concierge seemed confused and didn't provide me with any help at all
The location is really good. It takes just 1 minute from the Vauxhall station. There are 03 supper market near the building which are Tesco express in the ground floor, Sainsbury and Waitro are cross the road so it really convenient. The apartment is new and well equipped with all the furniture so you actually no need to bring anything with you. Bed room in the good size, beds are comfortable. Bath rooms also really good and clean. 01 with standing shower, 01 with bath tub. Towels, shower cream and shampoo are provided in the first day arrive. Good wifi conection. Overall, this really value for money.
You need to read all the email from Alber carefully before arrive. You need to know your room number before arrive (inside the email) and ask the office reception to give you a key. You should be aware that this is not the Hotel so no other service will be available. No daily cleaning service. If you want you have to pay extra 50 pounds for 01 day. No daily new towels exchange so also extra charge. Not many restaurants nearby.
Very near to tube/bus/train stations . Supermarkets nearby. Overall stay was pleasant.
Bathroom in Master bed room < appartment 970 > flooded after use !! Not enough toilet roll in one of the toilets. We first stayed in Appartment 938 from Sept 25 to 28th < 4 nights > then return again to stay in Appartment 970 from Oct 2 to 5 < 3 nights >. But was not given the 5 % discount on our second stay. The info booklet clearly says that there will be a 5% discount for returning guest. We are disappointed about this . And would like to claim our 5 % to be credited back to my credit card. TQ.
Location - close to Vauxhall station (entrance below & in front) giving easy access to major London sites. Pret within apartment complex & access to 3 mini marts (Tesco express below, across the street is Sainsbury local & Waitrose) Provision of washer/dryer combo, air drying rack, iron & ironing board Heated tiles in bathroom & kitchen. A/C Wifi
Noisy with traffic below. Rooms on the small side but this seems to be common in London & Europe. Dryer takes a while to dry clothes, better off partially drying clothes then hanging them on air drying rack.
Location Clean Comfort Facilities
Room size quit small Power went off twice, but solved quickly
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