Mercure Albrighton Hall & Spa Shrewsbury

Convenient location, good ameneties.

Lack of lift (for aged mother).

Disappointed no set menu on offer although there were additional costs on some of the items if you had had the set menu !! Room 20 very comfortable and clean but many dead flies on the windowsill. Not a problem but could have been cleared

The breakfast was wonderful. Excellent provision and attention to detail.

The matress was far too soft for my liking. I had a particularly poor nights sleep in room 14 and would not recommend the room but would recommend the hotel. On a lighter note, the laying of tables in the dining room was was done by someone who put the knifes on the left and the forks on the right. More training required in that department!!!!!

Beautiful scene

Cleaniless of towels

The spaciousness of the room and bathroom, created a light an airy feel. The bed was very comfortable. It was great to have a separate shower cubicle, (to the bath) with lots of space, and no curtain to fight with!! Plenty of storage space for toiletries, cosmetics, and clothes. The breakfast was excellent, as were the breakfast staff.

The hotel could do with being re-decorated, as it looks a little sad and tired, with signs of missing pictures, and new wall heaters having been installed. (Old screw holes, not patched up!) Not having air-conditioning during the summer months, meant opening the windows, which is not very secure, when on the ground floor.

Comfortable environment and spacious rooms. Shame we only stayed the one night. Food and service extremely good

The Spa was well equiped although didn't have time to use it. Lovely grounds and very peaceful.

Had a room near the generator which kept us awake all night but were moved the next day to another room on complaint. Staff were very accommodating.

The pool and sauna facilities were excellent. The food was great and the room superb. Surroundings were beautiful.

The wasps! There was a swarm of them near our room!

our family of four where given a room in the old school masters house and the stables.They both were very nice. There were plenty of coffe,tea & hot chocolate facilities, the beds were so comfy and the rooms were very up to date.The breakfast was stuning there was a wide range of foods.Also the staff were very friendly and helpfull.

no nothing at all!!!!!!!!!!!!!!!!!!!!!!!!!!!Oh exept the big wood spider under the door that we thought it was dead but had a very big fright when suddenly it ran out.

the pool,room,spa,sauna,resteraunt, fantastic,it is superbly clean and lovely,the staff are so friendly and polite, fantastic

The whole experience was a pleasure from the moment of check to check out

We were welcomed by a friendly staff upon arrival who attended to our every need. The rooms were large and airy, and the facilities were very cordial all around. Our meals were excellent and again served in an efficient and friendly atmosphere. The hotel is actually a 300+ old stately manor house which has been gracefully converted and sits on beautiful grounds. It is about 3 miles from Shrewsbury town centre, so a car is definitely recommended. There is a car park on site just steps from the main entrance. Overall an excellent hotel and highly recommended

This is a minor issue, but it was a little difficult to find. Don't rely strictly upon your gps - a call to the hotel for exact directions is recommended.

Excellent gardens for relaxing in. Great food in the restaurant at good prices.