Alton House Hotel  

Friendly, rtelaxed atmosphere, very comfortable

No complaints

Comfortable & clean room. Very good breakfast. Handy for the station and the town centre

The staff were very efficient in such a welcoming way-the feel of the hotel was relaxed and comfortable. There were 2 evening events on the last night of our stay-which dismayed us a bit as we were fairly near to the function room-happily the type of music was mellow,and did not continue after midnight.We were also impressed next day that the reception staff wanted to hear our views on the potential 'noise factor' and also that they had considered moving some people in case they were disturbed.

The fact that this hotel,like many others,caters for outside parties and functions can be at odds with the needs of guests who simply want to come and relax and unwind.

Everything was lovely. Nice people, clean, quiet too. First time I have ever stayed in a hotel with parties going on downstrairs and we did not hear a peep. Not even people going to their rooms. Lovely

I have a bad back, the beds were really soft that you sank into them. Some people would love the luxuary, however I need hard mattresses to support my back. Not a criticism of the hotel.

Nice local hotel close to transport and family

The large room was a delight... Wfi was not free in rooms/ only downstairs. The large hanging space had one hanger, asked a few times for more and did not receive any...

Restaurant did not inspire me at all. When trying to check out a day early, this was the first time that I had had to call Booking.com to make an amendment; not sure if this was just this hotel.

Handy to station and town. Clean and comfortable, although disturbed by noisy guests first night. Excellent buffet breakfast at extra cost. Friendly helpful staff.

See abovre re noise.

The price was extremely good from Booking.com. We would not have paid the 'normal' full price. We had excellent value for money. We knew of this hotel but had not stayed there before. Staff were excellent, very friendly, most professional and courteous. Restaurant and bar staff particularly were excellent. Management were visible and went out of their way to ensure that we were happy with everything. Our room was spacious, well furnished and equiped, even with an iron, let along an ironing board. Meals were good and most reasonably priced, but book in advance - they are much more expensive if booked / ordered after arrival.

Nothing, really. We had a really good stay. If prospective guests can't climb stairs easily, ther's no lift, (only two floors), but numerous stairs.

My wife and I stayed there mainly because she had worked there when she was a young woman (50yrs ago) and we knew that it had been upgraded. It was also convenient for a 70th birthday party at the Golden Pot and for visiting friends in Alton and our daughter who also lives there. The hotel was pleasant and well presented. The coffee I had came promptly and was pleasantly served. We liked the hotel and would recomend it to others.

I found the termperature of the extension too low for my liking.

Very helpfull staff, nice breakfast, near to train station and city center, also shopping.

Dinner order in advance- not so convinient

The Breakfast was great, the bed was comfortable.

The bathroom was freezing cold when we arrived. During the night other guests were extremeley noisy, this was sustained and was almost directly outside our room (in the foyer area). I was suprised that no hotel staff dealt with this, given how long I went on for.

comfort,space and food was excellent.

windows draughty especially this time of year also front doors x2need to be kept closed for the comfort of the customer sitting inside in the foyer area. Otherwise my stay ther was perfect and i thoroughly enjoyed my stay in Alton House Hotel. Thank You.