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Newest reviews for Alveston House Hotel

  • Elizabeth
      United Kingdom
    26 August 2014

    Everything

    Nothing

    9.6

  • Anonymous
      U.S.A.
    22 August 2014

    The facility and gardens are quite nice and well-maintained. On the surface, it seemed a perfect respite after a long day of traveling.

    The general atmosphere and staff attitudes were pretentious. This smugness was off-putting and seemed based not on a desire to provide great service, but rather to convey that we should feel fortunate to be staying there. Service to some guests went above and beyond, almost to the point of obsequiousness. However, this type of service was not delivered equally to all guests. The single room was tiny, quite warm, and the bed was hard as a rock. The room was located just above the facility's waste receptacles and the noise and odor were undesirable. Restaurant service was casual and inattentive, not what would be expected in a restaurant that clearly intends to present itself as an upscale, 4 star experience.

    6.7

  • Vikki
      United Kingdom
    5 August 2014

    A dog friendly hotel, with very welcming and professional staff, and the personal touch of the hotel owner. We felt welcome from the moment we arrived.

    This is a gem of a hotel on a busy A38.

    7.9

  • Edmond
      United Kingdom
    3 August 2014

    Hotel was good overall, staff is very friendly, good restaurant and great chef.

    Breakfast overpriced.

    8.3

  • Anonymous
      United Kingdom
    29 July 2014

    staff were very friendly and accommodating.

    room was quite small.

    7.5

  • Anonymous
      United Kingdom
    2 July 2014

    Wonderful welcome, attention to detail, comfortable bed, free wifi. Very convenient for Thornbury and Bristol.

    9.2

  • Anonymous
      United Kingdom
    24 June 2014

    Cleanliness and comfortable.

    Very expensive.£100 for b and b is very expensive for a 3 star hotel.

    7.5

  • Miranda
      United Kingdom
    24 June 2014

    The staff were v. helpful and willingly arranged afternoon tea in the garden for the whole family

    Wish we'd booked a superior room

    7.9

  • John
      Australia
    24 June 2014

    The overall ambience was great, as was our dinner in the Conservatory.

    The shower was difficult to adjust & the pressure was very poor.

    8.3

  • Graham
      United Kingdom
    24 June 2014

    Excellent service from all the staff, very clean, adequate comforts and first class food served at dinner. Location most suitable and parking facilities easy.

    Nothing.

    8.8

  • Kevin
      United Kingdom
    17 June 2014

    A delightful hotel to stay at; pleasant, courteous staff, excellent food; spotlessly clean and comfortable. Highly recommended as outstanding value for money.

    No adverse comments at all.

    10

  • Fiona
      United Kingdom
    10 June 2014

    The staff were all polite and friendly and observant. The hotel was relaxing and comfortable and the meals were very good.

    8.3

  • Mel
      United Kingdom
    6 June 2014

    Very clean Well trained helpful staff excellent quisine

    10

  • Anonymous
      United Kingdom
    27 May 2014

    Good food in restaurant

    8.8

  • Carol
      United Kingdom
    12 May 2014

    extremely accommodating and friendly team with super service

    9.6

  • Scott
      Luxembourg
    30 April 2014

    Excellent cooked breakfast; staff was very welcoming. There was a wedding party there one of the nights but the sound isolation must work because we didn't hear a thing.

    The room was very much on the small side. The bed was up against the desk on one side and I had to be careful not to smack into it.

    7.1

  • Mark
      United Kingdom
    9 January 2014

    Clean, confortable rooms. Fabulous food. Lovely staff.

    Rooms are very small. Paid for superior rooms but still cramped. Couldn't open the window because overlooked main road.

    6.7

  • Helen
      United Kingdom
    29 December 2013

    Staff were all so helpful. Nothing was too much trouble for them. Comfortable room and excellent food.

    10

  • Anonymous
      United Kingdom
    29 December 2013

    could not fault this hotel and would recommend to anyone.

    shower could have had more power. booking.com quoted wrong price for breakfast

    8.3

  • Anonymous
      United Kingdom
    14 December 2013

    Helpfulness of staff

    Cold coffee which tasted like tea (not my first time experiencing this) Broom-cupboard sized room for such a high price

    5.8

  • Mr
      United Kingdom
    11 December 2013

    The food was excellent. Staff excellent

    Room was slightly small! Varitey of bar stock was rather small

    7.9

  • Roger
      United Kingdom
    4 November 2013

    Friendly and helpful staff, a clean room, a great breakfast.

    Room a bit small for an extended stay.

    8.3

  • Les
      United Kingdom
    9 October 2013

    Staff were very helpful and friendly as well as being efficient. Plenty of facilities in room.

    The double bed was a bit narrow for us.

    9.2

  • Sandra
      United Kingdom
    7 October 2013

    The staff were all very friendly and helpful and the food was very good

    8.8

  • Anonymous
      United Kingdom
    2 October 2013

    Just about everything

    Nothing really

    6.7

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