Ambassador Hotel  

Very shabby and in need of rennnovation

Location

In the centre of Llandudno so close to shops, restaurants etc. Cheap price for an ensuite room which also included breakfast. I had a nice sea view.

Decor very dated, lots of clashing patterns and colours. Not the most comfortable bed in the world and in need of upgrading. Apart from that it was fine.

It was by the sea

Easy access and very convenient for main shopping area and the promenade in Llandudno. Our stay was for one night only and did not sample dinner that night, but will say that it smelled very good. Enjoyed the full English breakfast, which is always very welcome these days. Would not hesitate in making a return visit which I hope we will do soon.

Needed the map supplied to negotiate the labyrinth of passages and stairs and tiny antiquated lift system. It was a bit of fun though. Was dissapointed with our allocated room at the rear with very little view. It was nicely decorated, very clean and adequate for one night. Not a large room, but the bathroom was tiny, a large person would despair and the washbasin just enough to emerse two hands. As was said, unlucky with the allocation I believe. There is a tiny rear car park for seven or eight cars but its very tight and not easy to get to or manoeuvre in. There is a small charge for this, but there are a few spaces on street at the front door.

A very nice breakfast.

They charged my credit card on the day before my arrival, which inconvenienced me as I wished to settle the bill with a different card. They also charged me three times for one car parking space and I only managed to get one refunded.

At breakfast I was given a seat on the end of a big table right next to the tea/coffee machine/cereal areas - I would have preferred a table a bit away from the busiest area of the dining room.

Comfortable and conveniently situated

The helpful staff

The standard and size of the single room and the uncomfortable bed. Only one chair in the double room with two elderely and infirm guests needing to sit down. The lift being switched off at midnight as my mum can't use stairs if there was a problem there would have been no way to get her down from her third floor room. When I booked the room I specified wheelchair access, I also rang the hotel to confirm this however when we arrived the room allocated had 6 steep stairs to the door. This matter was rectified.

Clean hotel, friendly staff, good breakfast. Nice bar area.

The breakfast was good and the bedroom was tidy.

The carpets in the hotel corridors required vacuuming.

Location. Food.

The Staff were very offhand and inefficient.

Guests should be made aware on booking in, that, at breakfast, tables are pre-allocated by room number. We and at least one other family, being unaware of this, took the wrong tables to the "annoyance" of the dining room manageress. I would suggest room numbers on the tables.