Everything except for the view. Loved the furnishings/decorations of the room and staff were incredibly friendly and helpful.

Anna Đức

Location was excellent, breakfast buffet was really wonderful and staff were amazing

Inge Hà Lan

room, bathroom, location, bottle of wine in the room, suited us very well.

Simon Vương Quốc Anh

The room was spacious with plenty of amenities. From fluffy towels to comfy dressing gowns, an cute analogue clock by the bed to a well stocked tea making tray, the hyatt team had thought of everything. There was a note from manager in our room - handwritten - with a bottle of bubbly. Totally unexpected and a lovely touch. The front of house team are very attentive and well trained.

Laura Vương Quốc Anh

Everything, staff exceptional, friendly and helpful on every level, food superb in both restaurants. A little pricey but you get what you pay for and London is not cheap anyway.. I couldn't get my card to work on check, but only because I was stupidly entering the wrong pin number. Fleur was so helpful and suggested entering the card details manually on her screen which worked. She could tell I was stressed and later sent up a complimentary beer. The only time I have experienced similar service was in a 5 star hotel in Hong Kong!!

Andrew Vương Quốc Anh

Very striking property. Great decor and mixture of styles that blended together well . Quirky and very comfortable room with porthole style windows . Excellent staff. Friendly and efficient.

Julie Vương Quốc Anh

Staff were brilliant, hotel spotless, and so generous, we received more than we payed for, all round best hotel I’ve ever been to and will definitely be back

Kai Vương Quốc Anh

Very funky hotel in a great location. The staff were exceptional - friendly and very helpful. Great food and drink options in the hotel and a free wine hour from 1800-1900 to boot!

Stephen Úc

I simply love that place. Old fashion meets modern attitude. Just the gym is a bit too old.

Christian Đức

to be honest, to pay almost 150 GBP for breakfast for 4 persons, 2 adults and 2 children, when children eat as usually almost nothing, max yogurt and heated bread, it is a bit overpaid. comparing to the costs of dinner for 8 persons at your Japanese restaurant (app. 300), it looks too much for breakfast. The rest was perfect

Milan Slovakia