Best Western Hotel Royale    

Bra beliggenhet I rolig område, kort vei til strand og sentrum. Greit hotell som vi gjerne kommer tilbake til ! Men savnet litt mer variert frokost, ost, agurk, paprika, F.eks.... Men alt I alt et greit opphold :o)

Helpful reception Good dining food and service Adequate parking. I approve of the barrier even though it may be a bit unsightly. A good clean typical Best Western. I have stayed in many around the world

Nothing adverse except that they couldn't provide me with a flannel !!!

The staff were friendly. The bedroom had space and a good standard of furniture that did not look worn.The lounge areas were modern,clean and comfortable.The fruit salad at breakfast was delicious and also the porridge which I expected to be gloopy but was really nice because it was cooked to order. The location was excellent for a 2 minute walk to the beach and a 15 minute walk into Bournemouth.

Shower curtains should be replaced with glass or perspex screens.Biscuits in the rooms were the cheap ones. There were no mushrooms at breakfast. Like the buffett breakfast but hate making my own toast.The front doors of the hotel were kept open every day which made it cold to sit in the foyer. Did not like having to walk outside to the pool which was very basic. It needs a covered walkway from the hotel and a more comfortable feel to it with more facilities.

Friendly and helpful staff who made sure that those of us who were attending the same event had a table together for breakfast. They were also very helpful generally.

The entrance way around a flower bed for use by pedestrians is not immediately identifiable either from the road or the hotel. We would not have identified it if we had not seen someone else using it!

Very comfortable and clean. Cosy lounge area.

Nothing.

The hotel was in a good location for town and seaside. a good breakfast with plenty of choice.

The lift was very small, very little hot water in room, bathroom was very pokey would recommend bath is removed and replaced with a shower cubical.

Well looked after, cheerfull friendly & helpfull staff. Value for money.

Nothing

The staff were excellent as was the food

Poor shower pressure in annexe. Reported to hotel on leaving.

Been before same good quality as usual.

Rooms look a bit tired. Lift works but looks ancient.

Large well appointed room in an annex at the back. Very quiet.

good food good priced wine on special offer

was put in a chalet and had to walk to the hotel

Bedroom is always important and ours was excellent!

Decor of the dining room needs to be brightened, was a bit depressing.

Staff, service, breakfast, location and atmosphere.

Room was clean but very dated and slightly tatty. Bathroom in desperate need of an update. Not as photos on the web site.

Very clean, staff very courteous, obliging and helpful.

Being told on arrival that we had to pay £2 per night to park the car in the hotel car park. If I had known previously I wouldn't have booked. After reading information in the room, discovered it was charged and given to charity. Creaking floorboards everywhere was a bit of a nuisance when you wanted to sleep.

Welcome on arrival was excellent, breakfast was good the location was perfect for our needs and the car park had plenty of spaces.

We asked for a quiet room and were given a room behind the lift it was also a very dark room and during the night it rained and because of bad guttering the water flooded down onto the window ledge waking us up at 3.30 am, the bed was also extremely soft which meant my husband and I were forced into the middle of the bed very uncomfortable.

It was clean quiet and not intrusive.

We had our elderly mum with us who struggled quite a bit with the front steps but I believe there is a back entrance which was not pointed out to us. Also she could not use the shower as the bath side was even higher than a normal bath side so she could not climb into the shower.

Restaurant, comfort, service, and location

Separated swimming pool with murky water !

,staff very friendly. considerate ,polite, hotel very clean and always fresh,nothing was to much trouble,every thing done with a smile. most comfortable bed I have ever known in any hotel

teabags in room very poor quality water pressure in room poor together with small size bath. Price of food a bit costly

Helpful and welcoming staff

Breakfast very good and plentiful . car parking secure.

The cleaner left my door open all day luckily nothing was taken. Long way to the town. But only 5min to the sea. Could do with a seating area outside develop near the pool. Room very small and not like the pic on the web sites.

friendliness& good food

nothing really, but too much mustard on a late-evening sandwich!!

Breakfast excellent

Position of toilet roll holders Narrow car parking spaces

the thought the staff put in, to make your stay perfect just the little things a card to say happy anniversary and the champagne the room they select for you nothing was to much trouble

N/A

The staff were frienldy and helpful, room was small but clean.