Check-in was initially friendly, although both girls on the check-in desk were conversing back and forth about our booking in Polish, something seemed to be going on with it, I thought maybe there was a problem, then everything seemed fine, we were told we'd be 'upgraded' and the one of the girls produced a set of keys and offered to cross the street with us to show us our room in the other building.
She took us to a building that wasn't attached to either of the Argyll properties (Hotel or Guest House) and it was awful. We entered into a dark, dank entrance/stairwell, there was rubbish around, mop buckets. etc. it seemed like a communal hallway to a set of flats.
I felt unsafe, and told the check-in girl this, she didn't seem surprised. We asked for a minute to decide. We went back across the street where our discomfort had obviously been expressed to the the other check-in girl, who was unbelievably rude and aggressive, actually snatching the keys back from me and telling me there wouldn't be a refund.
All this was now taking place in front of a family who were checking in/out, I was aware of their discomfort but it didn't seem to bother the staff. I politely stood my ground and stated that the room I'd been shown was not what was advertised.
Miraculously, another room suddenly became available, we agreed to look at it & went over the road on our own. This room was within the Argyll Guest House building and was actually quite nice, clean, pleasant enough, so we stayed. The cleaning staff in the morning were very friendly, and they clearly do a good job based on the room we did stay in.
I can't fathom at all while two female guests would've been shunted into the first room, which was more of a bedsit! I really think something odd was going on, maybe a scam on the part of the check-in desk, I really don't know.
The room we eventually got was ok, clean, nice bathroom, but the problems getting it had already completely soured our experience.